You are on Summary. Skip to the next section.

Summary

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• Service View
  • Is located within the Yellow Zone of The Tower Building. The Rocket is located on the ground floor and The Great Hall is located on the 1st floor.
    There are a few other zones within the Tower Building (Green, Red, Blue).
  • The Tower Building - Yellow Zone link (new tab) - click here.
• Building View
  • Services / Facilities within the building include; the Red, Blue and Green Zones.
  • The Tower Building - Green Zone link (new tab) - click here.
  • The Tower Building - Green Annexe link (new tab) - click here.
  • The Tower Building - Red Zone link (new tab) - click here.
  • The Tower Building - Blue Zone link (new tab) - click here.
  • The Learning Centre link (new tab) - click here.
  • The Science Centre link (new tab) - click here.
• Location of Toilet/Changing Facilities View
  • Accessible toilet facilities are located there is one on the ground floor within The Rocket Bar and one on the first floor to one side of The Great Hall.
  • Female standard toilet facilities are located on the ground (The Rocket Bar) and first floors (The Great Hall).
  • Male standard toilet facilities are located on the ground (The Rocket Bar) and first floors (The Great Hall).

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • From the A1 (Watford Way) heading South. Slight left onto Barnet By-Pass/Great North Way A1. Continue onto North Circular Road A406. Continue onto Lyttelton Road. then onto Aylmer Rd/A1. Turn right onto St John's Way/A1. Slight left onto Sandridge Street/A1. The University will be on your left.
  • Due to our central London location, parking is limited around the University. There is an NCP car park near our Aldgate campus and limited street parking only near the Holloway Campus.
    If you are a Blue Badge holder and require a disabled parking space, please email [email protected].
• By Bus View
  • There is a bus stop within 150 metres of the campus.
  • The nearest bus stop is located on Holloway Road, services include - 115 East Ham, Central Park - Upton Park - Canning Town - Limehouse - Stepney - Aldgate.
    15 Blackwall - Poplar - Limehouse - Stepney - Aldgate - Tower Hill - St Paul's Cathedral - Fleet Street - Aldwych - Trafalgar Square.
  • For more information on Holloway Road bus stop, services and times. please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Drayton Park.
  • Drayton Park Train Station is approximately 644m (8 minutes) walking distance from the University Campus.
  • For more information on train services and timetables. please click here (opens new tab).
• By Underground View
  • The nearest underground station is Holloway Road.
  • Holloway Road Station is approximately 187m (5 minutes) walking distance from the University Campus.
  • For more information on underground services and timetables please click here (opens new tab).

You are on Useful Information. Skip to the next section.

Useful Information

• An Undergraduate Course (known as a Bachelors Degree) is usually the first degree you apply for and normally takes three years to complete if studying full-time.
• To see more information on Undergraduate Courses, BA, BSc and BEng Degrees please click here (opens new tab).
• Telephone Number: 020 7423 0000.
• Email: [email protected].
• Postgraduate Degrees are for Students who have already completed an Undergraduate Degree to a good standard or have enough experience in the relevant field.
  A Masters Degree is usually taught like an Undergraduate Degree and takes one or two years.
  It is more challenging than a bachelor's and demands considerable independent thought.
• To see more information on Postgraduate Courses, MA, MSc, MBA and Research Degrees. please click here (opens new tab).
• Telephone Number: 0207 423 0000.
• Email: [email protected].
• Additional courses, Professional courses, Apprenticeships.
• To see more information on Courses and Professional Qualifications please click here (opens new tab).
• Telephone Number: 0207 423 0000.
• Email: [email protected].
• There are services on the ground floor of the Library in the Learning Centre (Holloway Campus) and Calcutta House (Aldgate Campus).
  They provide information or help Students with technical or other issues (Techsmart Desk and Library Services/ Information). The services are also available online for students from either Campus.
  The TechSmart desk can help with various issues such as changing passwords, printer access, Wi-Fi access, weblearn queries, evision queries (accessing journals and books away from the University) and can provide information on available software and laptop loans.
  The link below gives information on this software available and provides access to the self-service portal and IT help chat.
• To see more information on TechSmart IT support please click here (opens new tab).
• Telephone Number: 0207 133 4444 (out of hours telephone number).
• The Library Services/ Information desk in both campus' libraries can support students with advice on how best to find and use the library resources. Appointments with your academic librarian liaison can be arranged via the library service (link or email below) or also via this email: [email protected] The subject drop-in and enquiry area next to the Library Services desk in the Holloway Campus Learning Centre is used for this purpose.
  Library Services can also provide information on the DDS service (Disabilities and Dyslexia Service). The phone number for that service is +44 (0)20 7320 2848 and there is information on the University's website:https://student.londonmet.ac.uk/life-at-london-met/student-services/disabilities-and-dyslexia-service-dds/
  Group study rooms are booked via Student's Library accounts and keys (where required) are collected/dropped off at the Library Services and Information desk.
• To see more information on Library Services please click here (opens new tab).
• Telephone Number: 0207 133 2100.
• Email: [email protected].

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• Comments View
  • The courses available at this University range from Undergraduate and Postgraduate Degrees to short courses and professional qualifications.

You are on Building Parking. Skip to the next section.

Building Parking

• The building does not have its own dedicated parking.

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• Site/Campus Car Parks View
  • There is not a site/campus car park within approximately 200m.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking View
  • Clearly signed and/or standard marked parking bays are not available.
• Drop Off Point View
  • There is not a designated drop off point.
• Comments View
  • There is no parking close to the venue, with photograph 1 showing the busy Holloway Road that runs along the front of the building.

You are on Approach (Holloway Road). Skip to the next section.

Approach (Holloway Road)

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • There is step-free access on the approach.
• Step(s) View
  • Trees along the pavement do not narrow the pavement to under 150cm.
    There is a pedestrian crossing with tactile paving and dropped kerb close to the entrance of the Yellow Zone.
    The push-button is 104cm button and there is a revolving cone.
    The Holloway Road Tube station is 200m along on the opposite side of the road to the Tower Building.

You are on Outside Access (Yellow Zone - Main Entrance). Skip to the next section.

Outside Access (Yellow Zone - Main Entrance)

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• Entrance View
  • This information is for the entrance located facing onto Holloway Road.
  • This entrance gives access to The Tower Complex - Yellow Zone.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Tower Complex (Clocktower entrance) including: The Rocket, The Great Hall'.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 144cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 167cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There are 2 sets of double, heavy, manual doors (192cm wide) with stepped access to the right of the ramped automatic entrance.
• Ramp/Slope View
  • The ramp/slope is located to the left of the automatic ramped entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up the ramp.
  • The width of the ramp/slope is 123cm (4ft).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the two manual, stepped entrances.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Lift View
  • Photographs 1 shows the 3 entrance doors (automatic doors and ramp on the left-hand side).
    Photograph 2 shows the dark mat in between entrances which could be confusing for somebody with a visual impairment.
    Photograph 3 shows the second set of automatic doors.
    Photographs 4-6 show the 2 sets of manual doors.
    Photograph 7 shows the small lip at all 3 entrance doors.
    Photographs 8 and 9 show the ramp/slope towards the automatic/accessible entrance.
    Photograph 10 shows the stepped entrance. The first step is only 4cm high and could be a trip hazard.
    There is an ATM half-way along the ramp to the left of the entrance.
    By the machine the ramp's width is 136cm.
    The screen is 136-156cm high with controls from 120cm to 145cm high (photographs 11 and 12).

You are on Reception (Yellow Zone Reception). Skip to the next section.

Reception (Yellow Zone Reception)

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• Reception View
  • The reception point is located in front of the Yellow Zone entrance.
  • The reception point is approximately 2m (2yd 7in) from the Tower Building Yellow Zone entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is 107cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 74cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system at the reception point.
  • There is wayfinding signage available at/close to the reception.
  • The type of flooring in the reception area is stone.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.
• Security Barriers View
  • There are security barriers at the reception.
  • The minimum width between the security barriers is 82cm.
  • A key card is required to pass through the security barriers.
  • The height of the key card reader is 93cm.
  • There is a 71cm high knee recess under the low section of the reception desk (photograph 2).
    The security gate into the Yellow Zone is to the right of reception by the wayfinding signage (photographs 4-6).
    The Rocket Bar is directly ahead from the Reception, with the link to that guide in the Summary Section.

You are on Opening Times (The Rocket). Skip to the next section.

Opening Times (The Rocket)

• Monday 12:00 - 21:00.
• Tuesday 12:00 - 21:00.
• Wednesday 12:00 - 21:00.
• Thursday 12:00 - 21:00.
• Friday 12:00 - 21:00.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • The venue is open on some weekends for football fans or different functions.

You are on Opening Times (The Tower Building). Skip to the next section.

Opening Times (The Tower Building)

• Monday 08:00 - 21:00.
• Tuesday 08:00 - 21:00.
• Wednesday 08:00 - 21:00.
• Thursday 08:00 - 21:00.
• Friday 08:00 - 21:00.
• Saturday 08:00 - 15:00.
• Sunday Closed.

You are on Entrance (The Rocket). Skip to the next section.

Entrance (The Rocket)

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• Entrance View
  • This information is for the entrance located directly ahead from the Yellow Zone entrance next to the Reception.
  • This entrance gives access to The Rocket.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 196cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There are 2 sets of identical heavy, manual, double doors either side of Reception to access The Rocket.
    At the time of survey one door was permanently held open but this is not always the case.

You are on Entrance (The Great Hall). Skip to the next section.

Entrance (The Great Hall)

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• Entrance View
  • This information is for the entrance located at the top of the stairs by the Yellow Zone Reception.
  • This entrance gives access to The Great Hall.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'The Great Hall'.
  • There is step-free access at this entrance, via lift.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 156cm.
• Step(s) View
  • The step(s) is/are located leading up and just past the Great Hall entrance from the Yellow Zone Reception.
  • There is/are 22 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.
• Lift View
  • There is a lift to access this entrance.
  • The lift does bypass the step(s).

You are on The Great Hall. Skip to the next section.

The Great Hall

• The Great Hall is comprised of a large level open space which can be used for a variety of functions (photographs 1-4).
  There are 2 raised stages at either end of the Hall.
  
• There are six identical 100cm wide archways to the side of the room where the toilets and bar are located (photograph 4).
  
• The staged seating (photographs 5-8) is closest to the lift, with all but 1 step bypassed by a platform lift to one side of the stage.
  There is a desk (111cm high) to the rear of the stage that is accessed by a 10cm step.
  
• The front section of the stage is 70cm high with a railing along the front which is 110cm high.
  There is a red flashing fire alarm to the side of this stage.
  
• On the floor level of the Great Hall, there is a speakers desk (94cm high) with no induction loop (photograph 9).
  
• There is a bar which serves drinks for functions which was closed at the time of survey (March 2022). The counter is 110cm high (photograph 10).
  
• There is a evacuation chair and a refuge point with an intercom 100cm by the disabled toilet in the Great Hall. It has braille and tactile markings (photographs 11).
  
• The main performance stage is 100cm high and is accessed via 2 fire doors and 5 marked steps with highest being 22cm high.
  The stage is only used by staff (photographs 12-14).

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the majority of the building, via lift.
  • There is sloped/ramped access to the Rocket Bar, the majority of the seating areas and the pool and foosball tables.
  • There is stepped access to the male toilets in the Rocket Bar, the two raised seating areas to the rear of the Rocket Bar and the rear section (high table) of the staged seating in The Great Hall.
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in corridors/walkways is vinyl, laminate and wood.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
  • There are seats without armrests at regular intervals.
  • The lighting levels are good.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in communal areas.
  • There is not a hearing assistance system in the communal areas of the building.

You are on Step(s) (Great Hall Stage Seating). Skip to the next section.

Step(s) (Great Hall Stage Seating)

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• Stepped Level Change 1 View
  • There is a/are step(s) located just inside the stepped entrance to The Great Hall from Reception.
  • The step(s) is/are used to access the staged seating. The first 2 steps do not have handrails (photograph 1). These steps are used when entering the Hall from Reception or accessing the stage from within the Hall. The 3 further similar stairs accessing the stage seating are shown in photograph 2. They are on the opposite side to the platform lift.
  • There is/are 5 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
• Stepped Level Change 2 View
  • There is a/are step(s) located within the Great Hall.
  • The step(s) is/are used to access to access the stage seating from the right-hand side when faced (photographs 4 and 5).
    The 6 steps are close to the lift and they have a stairlift to bypass them.
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • There is a platform lift to overcome the step(s).
• Stepped Level Change 3 View
  • There is a/are step(s) located to the rear of the stage seating area within The Great Hall.
  • The step(s) is/are used to access the desk at the top of the stage (photographs 6-8).
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 10cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are good.
  • The highest part of the stage is inaccessible to a wheelchair user due to the steps and high table.
    There is a further step behind the desk which is 13cm high and could be a trip hazard despite being clearly marked.

You are on Lift (Great Hall Stage Platform Lift). Skip to the next section.

Lift (Great Hall Stage Platform Lift)

• The lift is located within The Great Hall and is used to access the stage seating.
• The lift was out of use at the time of the survey.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 2m (2yd 7in) from the The Rocket Lift.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The platform lift accesses a small level change.
• The weight limit for the lift is 300kg.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is low.
• The clear door width is 87cm (2ft 10in).
• The dimensions of the lift are 79cm x 146cm (2ft 7in x 4ft 9in).
• There are separate entry and exit doors in the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.
• There is a 150cm x 150cm turning space at the bottom but there isn't one immediately in front of the lift on the stage.
  The lift has an automatic folding ramp which has a steep gradient (41cm long with a 7cm incline).
  There is a slight permanent slope when exiting the lift onto the stage seating area.

You are on Ramp(s) / Slope(s) and Step(s) (Rocket Bar - Bar/Seating Areas). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Rocket Bar - Bar/Seating Areas)

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• Ramp / Slope View
  • There is a ramp/slope located to the right-hand side of the bar from The Rocket entrance.
  • The ramp/slope is used to access The Rocket Bar, the majority of seating areas within the bar and the pool and foosball tables. The 150cm x 150cm turning space at the top of the ramp is obstructed by boxes and a fire door (March 2022). The ramp is shown in photographs 1-3.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 136cm (4ft 6in).
  • The lighting levels at the ramp/slope are low to moderate.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) located directly in front from the entrance to the Rocket.
  • The step(s) is/are used to access The Rocket Bar, the majority of seating areas within the bar and the pool and foosball tables. The steps are shown in photographs 4 and 5.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are low to moderate.
  • The stepped level change has 3 steps in front of the Rocket lift or 4 steps down to the bar/seating areas across the rest of the width of the bar.

You are on Step(s) (The Rocket Bar). Skip to the next section.

Step(s) (The Rocket Bar)

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• Stepped Level Change 1 View
  • There is a/are step(s) located to either side of The Rocket Bar.
  • The step(s) is/are used to access the first raised seating area behind the bar.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting levels at the step(s) are low to moderate.
  • The steps to the left of the bar are shown in photograph 1.
    The stairs to the right are shown in photograph 2.
• Stepped Level Change 2 View
  • There is a/are step(s) located to the rear of the bar and past the first raised seating area.
  • The step(s) is/are used to access the second raised seating area. It can be accessed via either side of the bar via 8 steps.
  • There is/are 8 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 21cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low to moderate.
  • The stairs to the left of the bar are shown in photograph 3.
    The stairs to the right of the bar are shown in photographs 4 and 5.
    The handrail is on the right-hand side.
• Stepped Level Change 3 View
  • There is a/are step(s) located to access the male toilets.
  • The step(s) is/are used to access male toilets from the main seating area/bar (photograph 6) or the highest seating area within the bar (photograph 7).
  • There is/are 5 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low to moderate.
  • There are 2 clearly marked steps (12cm and 24cm high) with no handrails from the second (highest) raised seating area.

You are on Lift (The Rocket). Skip to the next section.

Lift (The Rocket)

• The lift is located within The Rocket on the ground floor and The Great Hall on the first floor.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 14m (15yd 11in) from the Tower Building Yellow Zone main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• The weight limit for the lift is 1000kgs.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The clear door width is 109cm (3ft 7in).
• The dimensions of the lift are 115cm x 212cm (3ft 9in x 6ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Eating and Drinking (The Rocket). Skip to the next section.

Eating and Drinking (The Rocket)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on the ground floor close to the Yellow Zone main entrance.
  • There is ramped/sloped or stepped access to the bar.
  • For access there are double manual doors.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • Takeaway cups are not available.
  • Adapted cups are not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
  • The bar was closed at time of survey (March 2022).
    The bar can give out metal straws by request. The bar does not have a set food menu but does have various events or temporary menus, for example Caribbean Day, summer barbeques etcetera.
• Service Counter(s) View
  • The height of the counter is 116cm.
  • The type of flooring in this area is wood.
  • The lighting levels are low to moderate.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The distance between the floor and the underside of the highest dining table is 63cm.
  • The standard height for the underside of dining tables is 67cm.
  • The surface height of the lowest table is 27cm.
  • The surface height of the highest table is 100cm.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also coffee tables, high tables, sofas and high stools.
  • The type of flooring in this area is vinyl and wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are low to moderate.
  • Photograph 1 shows the bar.
    Photographs 2 and 3 show the small seating area by the entrance which has level access.
    Photographs 4-8 show the main seating area by the bar accessed via ramp/steps.
    There are many sofas/coffee tables or high tables with stools with only a few dining tables (67cm high).
    Photograph 9 shows the stage by the bar where bands perform at times.
    Photographs 10 and 11 show the manual, double doors through to the area with the pool and foosball tables. Photographs 12 shows the first raised seating area behind the bar and photograph 13 shows the second/highest raised seating area beyond that.

You are on Accessible Toilet(s) (Great Hall - Right Transfer). Skip to the next section.

Accessible Toilet(s) (Great Hall - Right Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the side of The Great Hall, on the first floor, next to the standard female toilets.
  • This accessible toilet is approximately 24m (26yd 9in) from the The Rocket lift.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from Geraldine Toman at Student Services for free issue.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 86cm.
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is low.
• Toilet Features View
  • The dimensions of the accessible toilet are 195cm x 200cm (6ft 5in x 6ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 128cm (4ft 2in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is low.

You are on Accessible Toilet(s) (Ground Floor, The Rocket - Right Transfer). Skip to the next section.

Accessible Toilet(s) (Ground Floor, The Rocket - Right Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the ground floor in The Rocket.
  • This accessible toilet is approximately 8m (8yd 2ft) from the The Rocket entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from Geraldine Toman (Student Services).
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 86cm.
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 215cm x 220cm (7ft 1in x 7ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 119cm (3ft 11in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 110cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest and a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 104cm (3ft 5in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 92cm (3ft).
  • The contrast between the hand dryer and the wall is low.
• Comments View
  • There is a very slight slope before the accessible toilet (photograph 2).
    
  • There are shelves in the toilet but they are obstructed by the toilet (photograph 7).
    
  • The hand dryer was not working at the time of survey (March 2022).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located within The Great Hall on the first floor to either side of the function bar.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 22m from the The Great Hall entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
  • There is 1 ambulant cubicle in the female (photographs 1-4) and male toilets (photographs 5-10).
• Toilet Facilities 2 View
  • The male toilet is located within The Rocket Bar on the ground floor.
  • There is stepped access into the toilet(s).
  • The standard toilet(s) is/are approximately 34m from the Rocket entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are low to moderate.
  • The stepped access to the male toilets (photographs 11-14) is detailed in The Rocket stepped level changed section.
    The female toilets (photographs 15-19) are similar but have level access aside from a very slight slope in front of toilet entrance.
    They are 8m from the Rocket entrance and next to The Rocket lift.