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ACAD Recovery

Central Middlesex Hospital, Acton Lane, Park Royal, London, NW10 7NS

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Access Guide

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Getting To (ACAD Recovery)

  • The most accessible route from the Main Entrance Blue Badge bays and Drop Off has a very easy slope and bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to ACAD Recovery is via the main hospital entrance .
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • ACAD Recovery is located on the first floor of the ACAD Centre.
  • ACAD Recovery is approximately 80m from the main lifts.
  • Enter via the main hospital entrance and proceed straight ahead past the reception desk.
  • Turn left and continue along the corridor ahead, to the main lifts on the left.
  • Take a lift to the first floor.
  • Exit the lift and turn right.
  • Continue down the corridor and take the bridge corridor on the left leading to the ACAD building.
  • The entrance to ACAD Recovery is ahead and on the left.
  • Internally the most accessible route has step-free level access, a lift and doors permanently held open.
  • Some flooring along the route is shiny and patterned.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer).
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Main Entrance Blue Badge Bays and Drop Off)

  • Car Park View
    • The car park is located at the front of the hospital grounds, to the right of the main hospital entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 245cm (width) x 390cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 35m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope and bollards.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the hospital grounds, to the right of the main hospital entrance.

Entrance (Main Hospital Entrance)

  • This entrance is located at the front of the hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • The height of the hand sanitiser is 86cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 170cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 185cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you into the ground floor of the hospital.

Lift (Main Lifts)

  • The lift surveyed is located on the left side of the main hospital entrance lobby.
  • The distance from the main hospital entrance is 25m.
  • The most accessible route to the lift has step-free level access.
  • The ground, first and second floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 107cm.
  • The internal dimensions of the lift are 190cm (width) x 200cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Entrance (ACAD Recovery)

  • This entrance is located on the first floor of the ACAD building.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 138cm.
  • The doors have a medium visual contrast.

Department / Service (ACAD Recovery)

  • Location and Access View
    • ACAD Recovery is located on the first floor of the ACAD building.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests.
    • There is not a hearing assistance system.
    • The hoist is mobile.
    • The following facilities are available for patients: toilets with adaptations, a standard toilet and a washroom.

Toilet and Changing Facilities (ACAD Recovery)

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • Toilets with adaptations are located in the female and male Pre-Assessment and Recovery areas, and just off the Relatives Waiting Area (separate male and female).
    • The transfer space varies between left and right in the toilets with adaptations.
    • The shared step-free standard toilet facilities are located in the Discharge Lounge.
  • Changing Places and Changing Facilities View
    • The changing facilities which have adaptations are located in the changing rooms area ahead and to the left from the ACAD Recovery entrance.
    • Standard changing facilities are located ahead and to the left from the ACAD Recovery entrance.
  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located in the male Pre-Assessment and Recovery Area.

Seating Area (Relatives Waiting Area)

  • Location and Access View
    • The relatives waiting area is located to the right through the ACAD Recovery entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Changing Room with Adaptations

  • Location and Access View
    • The changing room surveyed is located ahead and to the left from the ACAD Recovery entrance.
    • The distance from ACAD Recovery Entrance is 15m.
    • The most accessible route to the changing room has step-free level access and doors permanently held open.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 80cm.
    • The door has a sliding bolt lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Facilities available in the changing room include: a chair/stool.
    • The dimensions of the changing room are 170cm (width) x 193cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has no disposal facilities.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The door to access the changing rooms area is permanently open, with a width of 86cm.

Consultation / Medical Room (Pre-Assessment and Recovery Bays)

  • There are 10+ consultation/medical rooms available.
  • The room surveyed was; Pre-Assessment and Recovery Bays.
  • The room is located to the right (female) and left (male) from the ACAD Recovery entrance.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 117cm.
  • The width of the opening is 195cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 200cm.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are bays and individual cubicles within the male and female recovery areas. The same areas are used for both pre-assessments before a procedure, and for second stage recovery afterwards.

Kitchen (Female Pre-Assessment and Recovery Area)

  • The kitchen is located off the Pre-Assessment and Recovery Area.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door opens outwards.
  • The width of the opening is 86cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • The work surface is 90cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The sink is 90cm from the floor.
  • A lowered sink is not available.
  • The sink has a twist turn mixer tap.
  • Facilities within the kitchen include a fridge, a dishwasher and a microwave.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Discharge Lounge)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Discharge Lounge.
  • The room is located to the right from the ACAD Recovery entrance, off the Relatives Waiting Area.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 111cm.
  • There are double manual doors with a high visual contrast.
  • The doors open outwards.
  • The width of the opening is 144cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and armchairs.
  • Furniture available in the room includes: coffee tables and height adjustable tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Bathroom with Adaptations (Male Pre-Assessment and Recovery Area - Shower Room)

  • Location and Access View
    • The bathroom surveyed is located off the Male Pre-Assessment and Recovery Area.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 177cm (width) x 204cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a spatula flush on the right as you face the toilet.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the right as you face the toilet.
    • The dropdown rail has varying visual contrasts.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 107cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 93cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The bathroom has a sanitary bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a step-free shower.
    • There is a detachable shower head.
    • The shower controls are twist/turn.
    • There is a shower seat.
    • The shower seat is 53cm from the floor.

Toilet with Adaptations (Female Pre-Assessment and Recovery Area - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located off the Female Pre-Assessment and Recovery Area.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 86cm.
    • The door has a sliding bolt lock.
    • Internally the door has a medium visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 184cm (width) x 196cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 99cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have varying visual contrasts.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 81cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 95cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 123cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • The cubicle has a waste bin, a sanitary bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Relatives Waiting Area - Male - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located by the Relatives Waiting Area.
    • The distance from the ACAD Recovery entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 87cm.
    • The door has a sliding bolt lock.
    • Internally the door has a medium visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 184cm (width) x 208cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 93cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have varying visual contrasts.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 71cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 122cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin, a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.