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Costa Coffee

Central Middlesex Hospital, Acton Lane, Park Royal, London, NW10 7NS

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Access Guide

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Getting To (Costa Coffee)

Parking (Main Entrance Blue Badge Bays and Drop Off)

  • Car Park View
    • The car park is located at the front of the hospital grounds, to the right of the main hospital entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 245cm (width) x 390cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 35m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope and bollards.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the hospital grounds, to the right of the main hospital entrance.

Entrance (Main Hospital Entrance)

  • This entrance is located at the front of the hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • The height of the hand sanitiser is 86cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 170cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 185cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you into the ground floor of the hospital.

Eating and Drinking (Costa Coffee)

  • Location and Access View
    • Costa Coffee is located to the left from the main hospital entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is not available.
    • Menus are digital.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located on the right hand side of the shop.
    • There is step-free level access to the counter.
    • The height of the counter is 95cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 85cm.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the size of the space.