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Enhanced Care Unit (ECU)

Central Middlesex Hospital, Acton Lane, Park Royal, London, NW10 7NS

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Access Guide

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Getting To (Enhanced Care Unit - ECU)

  • The most accessible route from the Main Entrance Blue Badge bays and Drop Off has a very easy slope and bollards.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Enhanced Care Unit (ECU) is via the main hospital entrance.
  • There is a drop-off point at this entrance.
  • View further information about entrances (opens new tab).
  • The Enhanced Care Unit (ECU) is located on the ground floor, along the corridor on the right side of the hospital.
  • The Enhanced Care Unit (ECU) is approximately 75m from the main hospital entrance.
  • Enter via the main hospital entrance and proceed straight ahead past the reception desk.
  • Turn right and continue along the corridor on the right side of the main hospital entrance lobby.
  • Follow the corridor towards the end and turn left.
  • Continue ahead to the end and the entrance to the Enhanced Care Unit (ECU) is located on the right.
  • Internally the most accessible route has step-free level access and doors permanently held open.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View more information on getting to and around the hospital (opens new tab).

Parking (Main Entrance Blue Badge Bays and Drop Off)

  • Car Park View
    • The car park is located at the front of the hospital grounds, to the right of the main hospital entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 245cm (width) x 390cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 35m from the main hospital entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope and bollards.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the hospital grounds, to the right of the main hospital entrance.

Entrance (Main Hospital Entrance)

  • This entrance is located at the front of the hospital building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • The height of the hand sanitiser is 86cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 170cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 185cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you into the ground floor of the hospital.

Seating Area (ECU Visitors)

  • Location and Access View
    • The ECU Visitors seating area is located to the left of the Enhanced Care Unit entrance.
    • The most accessible route has step-free level access.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • The chairs and tables are fixed.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Ward (Enhanced Care Unit - ECU)

  • Ward Information View
    • This is a shared ward.
    • There is 1 bay available.
    • There are 2 side rooms available.
    • There are 10 beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 136cm.
    • There is a key fob/card reader at a height of 128cm.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 160cm.
    • There is a push pad or push button to exit at a height of 129cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Reception / Nurses' Station View
    • The height of the desk is 110cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests.
    • There is not a hearing assistance system.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: a washroom.
    • The nearest toilet with adaptations for visitors is located on the left side of the main hospital entrance lobby.
  • Visiting Hours View

Standard Bedroom (Side Room)

  • The bedroom surveyed is located at the rear of the unit, on the right.
  • The distance from the Enhanced Care Unit (ECU) entrance is 35m.
  • The most accessible route to the bedroom has step-free level access and manual doors.
  • There is step-free level access into the bedroom.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • Some flooring is shiny.
  • The following is available in this bedroom: a chair with armrests, a height adjustable bed and a desk.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Standard Bathroom (Toilet and Shower)

  • The bathroom surveyed is located ahead and to the right as you enter the unit.
  • The most accessible route to the bathroom has step-free level access.
  • There is step-free level access into the bathroom.
  • The bathroom door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • Internally the door has a high visual contrast.
  • The dimensions of the bathroom are 254cm (width) x 224cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 196cm (from the side of the toilet pan).
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
  • The wash basin has a lever tap.
  • The toilet roll holder has a high visual contrast.
  • The soap dispenser has a medium visual contrast.
  • The towel dispenser has a high visual contrast.
  • Additional features include: a coat hook and an emergency alarm.
  • The bathroom has a pedal bin and a clinical waste bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The bathroom has a wheel-in shower.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is no shower seat.