Access Guide
Getting To (Gladstone 3 and Pre-Assessment)
- The most accessible route from the Main Entrance Blue Badge bays and Drop Off has a very easy slope and bollards.
- View further information about parking at the hospital (opens new tab).
- Access to Gladstone 3 and Pre-Assessment is via the main hospital entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- Gladstone 3 and Pre-Assessment is located on the first floor of the main hospital building.
- Gladstone 3 and Pre-Assessment is approximately 75m from the main lifts.
- Enter via the main hospital entrance and proceed straight ahead past the reception desk.
- Turn left and continue along the corridor ahead, to the main lifts located on the left.
- Take a lift to the first floor.
- Exit the lift and turn right.
- Continue down the corridor and the entrance to Gladstone 3 and Pre-Assessment is located on the right.
- Internally the most accessible route has step-free level access, a lift and doors permanently held open.
- Some flooring along the route is shiny and patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer).
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Main Entrance Blue Badge Bays and Drop Off)
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Car Park
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- The car park is located at the front of the hospital grounds, to the right of the main hospital entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 245cm (width) x 390cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 126cm.
- The nearest designated bay is 35m from the main hospital entrance.
- The most accessible route from the Blue Badge parking has a very easy slope and bollards.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the front of the hospital grounds, to the right of the main hospital entrance.
Entrance (Main Hospital Entrance)
- This entrance is located at the front of the hospital building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- The height of the hand sanitiser is 86cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 170cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 185cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
- This entrance brings you into the ground floor of the hospital.
Lift (Main Lifts)
- The lift surveyed is located on the left side of the main hospital entrance lobby.
- The distance from the main hospital entrance is 25m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 107cm.
- The internal dimensions of the lift are 190cm (width) x 200cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Department / Service (Gladstone 3 and Pre-Assessment)
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Location and Access
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- Gladstone 3 and Pre-Assessment is located on the first floor of the main hospital building.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- The height of the hand sanitiser is 108cm.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 160cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- The flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey, with unshaded light sources.
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Facilities and Services
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- There are 3 consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests, chairs without armrests and bariatric chairs with armrests.
- There is not a hearing assistance system.
- The hoist is mobile.
- The following facilities are available for patients: washrooms.
Toilet and Changing Facilities (Gladstone 3 and Pre-Assessment)
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located in the waiting room, in Pre-Op Investigation room 31, and in the Rapid Access Clinic.
Reception (Gladstone 3 and Pre-Assessment)
- The reception is located along the department corridor and on the right.
- The distance from the Gladstone 3 entrance is 10m.
- The most accessible route to reception has doors permanently held open.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is not a lowered section at the desk.
- The reception has windows.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and bariatric chairs with armrests.
Seating Area (Waiting Room)
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Location and Access
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- The waiting room is located opposite reception, along the department corridor and on the left.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens away from you.
- The width of the opening is 88cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Consultation / Medical Room (Pre-Op Investigation Clinic)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Room 31 - Pre-Op Investigation Clinic.
- The room is located along the department corridor and on the left.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 118cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door is permanently held open.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 180cm.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Consultation / Medical Room (Rapid Assessment Clinic)
- There is 1 consultation/medical room available.
- The room surveyed was; Rapid Assessment Clinic.
- The room is located along the department corridor and on the right.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 200cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Bathroom with Adaptations (Waiting Room - Shower and Toilet)
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Location and Access
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- The bathroom surveyed is located in the waiting room opposite reception.
- The distance from the Gladstone 3 entrance is 15m.
- The most accessible route to the bathroom has step-free level access and doors permanently held open.
- There is step-free level access into the bathroom.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the bathroom are 184cm (width) x 220cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 120cm (from the side of the toilet pan).
- There is a push button flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 105cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 88cm from the floor.
- The wash basin has a lever tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 106cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 149cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The bathroom has a sanitary bin and a clinical waste bin.
- There is one coat hook.
- The coat hook is 162cm from the floor.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
- The bathroom has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are twist/turn.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There is a grab rail for the shower.
- The shower grab rail has a high visual contrast.
