Access Guide
Getting To (Gladstone 4)
- The most accessible route from the Main Entrance Blue Badge bays and Drop Off has a very easy slope and bollards.
- View further information about parking at the hospital (opens new tab).
- Access to Gladstone 4 is via the main hospital entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- Gladstone 4 is located on the first floor of the main hospital building.
- Gladstone 4 is approximately 50m from the main lifts.
- Enter via the main hospital entrance and proceed straight ahead past the reception desk.
- Turn left and continue along the corridor ahead, to the main lifts located on the left.
- Take a lift to the first floor.
- Exit the lift and turn right.
- Continue down the corridor and the entrance to Gladstone 4 is located on the right.
- Internally the most accessible route has step-free level access, a lift and doors permanently held open.
- Some flooring along the route is shiny and patterned.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer).
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Main Entrance Blue Badge Bays and Drop Off)
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Car Park
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- The car park is located at the front of the hospital grounds, to the right of the main hospital entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 245cm (width) x 390cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 126cm.
- The nearest designated bay is 35m from the main hospital entrance.
- The most accessible route from the Blue Badge parking has a very easy slope and bollards.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the front of the hospital grounds, to the right of the main hospital entrance.
Entrance (Main Hospital Entrance)
- This entrance is located at the front of the hospital building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- The height of the hand sanitiser is 86cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 170cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 185cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
- This entrance brings you into the ground floor of the hospital.
Lift (Main Lifts)
- The lift surveyed is located on the left side of the main hospital entrance lobby.
- The distance from the main hospital entrance is 25m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 107cm.
- The internal dimensions of the lift are 190cm (width) x 200cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Seating Area (External Waiting Area)
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Location and Access
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- The waiting area is located in the corridor outside the entrance to Gladstone 4.
- The most accessible route has step-free level access.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- The chairs are fixed.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Department / Service (Gladstone 4)
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Location and Access
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- Gladstone 4 is located on the first floor of the main hospital building.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a buzzer at a height of 145cm.
- There is a key fob/card reader at a height of 130cm.
- The height of the hand sanitiser is 111cm.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 162cm.
- There is a push pad or push button to exit at a height of 128cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- The flooring is shiny and patterned.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- There are 3 consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests.
- There is not a hearing assistance system.
- The hoist is mobile.
- The following facilities are available for patients: a toilet with adaptations, standard toilets and washrooms.
Toilet and Changing Facilities (Gladstone 4)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the main department corridor, on the right.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free standard toilet facilities are located on the main department corridor, on the right.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located in the bays.
Consultation / Medical Room (Bay 41)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Bay 41.
- The room is located along the main department corridor and to the right.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 112cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 200cm.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: height adjustable tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Consultation / Medical Room (Gym)
- There is 1 consultation/medical room available.
- The room surveyed was; Gym.
- The room is located along the department corridor and on the left.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 112cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Kitchen (Gym)
- The kitchen is located within the Gym.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 87cm.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 90cm from the floor.
- A lowered work surface is not available.
- Under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 90cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge freezer, a microwave, a kettle and a toaster.
- Seating available in the kitchen includes: chairs with armrests.
- Lighting levels were even at the time of the survey.
Bathroom with Adaptations (Bay 41 - Shower and Toilet)
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Location and Access
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- The bathroom surveyed is located within Bay 41.
- The distance from the Gladstone 3 entrance is 40m.
- The most accessible route to the bathroom has step-free level access, manual doors and doors permanently held open.
- There is step-free level access into the bathroom.
- There is written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the bathroom are 199cm (width) x 240cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 133cm (from the side of the toilet pan).
- There is a push button flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 85cm from the floor.
- The wash basin has a lever tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 103cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 146cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The bathroom has a clinical waste bin.
- There is one coat hook.
- The coat hook is 161cm from the floor.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
- The bathroom has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are twist/turn.
- There is a flip-down shower seat.
- The shower seat is 48cm from the floor.
- There is a grab rail for the shower.
- The shower grab rail has a high visual contrast.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the main department corridor and on the right.
- The distance from the Gladstone 4 entrance is 10m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 88cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 180cm (width) x 260cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 105cm (from the side of the toilet pan).
- There is a push button flush on the non-transfer side.
- There are horizontal grab rails on both sides of the toilet.
- The horizontal grab rails have a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 90cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 117cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
