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Getting Around Northwick Park Hospital

Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA1 3UJ

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Access Guide

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Overview (Northwick Park Hospital)

  • About View
    • Northwick Park Hospital is a major District General Hospital with multiple acute care services available.
    • Facilities available in the venue include: Patient Advice and Liaison Service (PALS), Bereavement Office, Wellspring Restaurant, Subway, WH Smiths, Costa Coffee outlets, Tea Bars, M&S, The Square with multiple shops available including the Friends Shop and the Cutting Room, an outpatients pharmacy, pharmacy collection point, and a Chapel and Prayer Room.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a very easy slope at the most accessible entrance.
    • There is step-free access via very easy slope and automatic doors at the main entrance.
    • There is step-free level access and automatic doors at the Maternity entrance.
    • There is step-free access via steep ramp and automatic doors at the Therapy Services entrance.
    • There is step-free access via slight slopes and automatic doors at the North Entrance and St Mark's Hospital entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes:
    • There is a slight ramp, with a handrail on the left going up, on Level 4 of the Therapy Services and main hospital link corridor leading to the North Entrance corridor.
    • There is a slight ramp on the Level 4 link corridor between the main hospital and Maternity.
    • There is a slight ramp with a handrail that switches sides to access the Sainsbury Ward on Level 10 of the Ward Block.
    • Access throughout may include uneven surfaces, manual doors, doors permanently held open and automatic doors.
    • All floors in the hospital building can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair. .
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: an ATM machine and Wi-Fi.
    • Staff receive the following training: accessibility awareness.
  • Related Access Guides View

Getting Around (Northwick Park Hospital)

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes:
  • There is a slight ramp with a handrail on the left going up on Level 4 of the Therapy Services and main hospital link corridor, leading to the North Entrance corridor.
  • There is a slight ramp on the Level 4 link corridor between the main hospital and Maternity.
  • There is a slight ramp with a handrail that switches sides to access the Sainsbury Ward on Level 10 of the Ward Block.
  • Access throughout may include uneven surfaces, manual doors, doors permanently held open and automatic doors.
  • Some flooring is shiny and patterned.
  • The visual contrast between the walls and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels vary due to the use of large glazed walls.
  • There is a link corridor from Level 4 of the main hospital building to access Level 4 of Maternity.
  • There is a link corridor on Level 4 of the main hospital building to access Level 4 of St Mark's Hospital.
  • There is a link corridor on Level 3 of the Ward Block to access the Accident and Emergency department.

Seating Area (Level 3 - St Mark's Hospital)

  • Location and Access View
    • The seating area is located on Level 3 of St Mark's Hospital, to the left along the main corridor as you enter via the St Mark's Hospital entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Lift (Lift 9AA and 9AB - Main Entrance)

  • The lift surveyed is located to the left as you enter via the main entrance.
  • The distance from the main entrance is 9m.
  • The most accessible route to the lift has step-free level access.
  • Levels 3, 4, 5, 6, 7 and 8 of the main hospital building are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 130cm (width) x 126cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.
  • This lift gives direct access to Car Park 1.
  • Levels G and 1 of the car park equate to Levels 3 and 4 of the main hospital.

Stairs (Lift 9AA and 9AB - Main Entrance)

  • The stairs surveyed are located to the right as you face the main entrance lifts 9AA and 9AB .
  • There are double manual doors to access the stairwell.
  • Levels 4, 5, 6, 7 and 8 of the main hospital building can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have some clear markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Some levels are accessed by staff only.

Lift (Lift 5A - Main Outpatients)

  • The lift surveyed is located to the rear of the Main Outpatients area.
  • The distance from the main entrance is 30m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Levels 3, 4 and 5 of the Main Outpatients area are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 125cm.
  • The internal dimensions of the lift are 155cm (width) x 234cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Stairs (Main Outpatients - Level 3 to Level 5)

  • The stairs surveyed are located to the rear of the Main Outpatients area, to the left of Lift 5A.
  • Levels 3, 4 and 5 of the Main Outpatients area can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.
  • The stairs to the left of Lift 5A access Level 5 of the Main Outpatients department.
  • The stairs behind Lift 5A access Level 3 of the Main Outpatients department.

Lift (Lift 2AA and 2AB - Maternity)

  • The lift surveyed is located to the right and then left as you enter via the Maternity entrance.
  • The distance from the Maternity entrance is 14m.
  • The most accessible route to the lift has step-free level access.
  • Levels 4, 5, 6 and 7 of Maternity are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 129cm.
  • The internal dimensions of the lift are 142cm (width) x 250cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a separate door to exit, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.
  • At the time of survey, lift 2AB was out of service.

Stairs (Lift 2AA and 2AB - Maternity)

  • The stairs surveyed are located to the right of the Maternity lifts.
  • There is a single manual door to access the stairwell.
  • Levels 4, 5, 6 and 7 of Maternity can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have some clear markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the size of the space.

Lift (Lift 13A and 13B - St Mark's Hospital)

  • The lift surveyed is located along the main corridor and to the right as you enter via the St Mark's Hospital entrance.
  • The distance from the St Mark's Hospital entrance is 29m.
  • The most accessible route to the lift has step-free level access, manual doors and doors permanently held open.
  • Levels 2, 3, 4, 5, 6, 7, 8 and 9 of St Mark's Hospital are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 105cm.
  • The internal dimensions of the lift are 240cm (width) x 136cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.
  • At the time of survey, Lift 13B was not in service.

Stairs (St Mark's Hospital)

  • The stairs surveyed are located along the main corridor and to the left as you enter the St Mark's Hospital entrance.
  • Levels 2, 3, 4, 5, 6, 7, 8 and 9 of St Mark's Hospital can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps have low visual contrast markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.

Lift (Lift 1A, 1B and 1C - Ward Block)

  • The lift surveyed is located to the rear of the main hospital building and on the right, within the Ward Block.
  • The distance from the main entrance is 97m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Levels 2, 3, 4, 5, 6, 7, 8, 9 and 10 of the Ward Block are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 127cm.
  • The internal dimensions of the lift are 170cm (width) x 246cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Stairs (Ward Block)

  • The stairs surveyed are located to the right of Lifts 1A, 1B and 1C - Ward Block.
  • There is a single manual door to access the stairwell.
  • Levels 2, 3, 4, 5, 6, 7, 8, 9 and 10 can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps have some clear markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.