Skip to main content

Peacock Theatre

Portugal Street, London, WC2A 2HT

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.


About this venue

The Peacock Theatre (opens new tab) is located in Holborn, on the eastern edge of London’s West End theatre district. The venue is co-leased by leading dance organisation Sadler’s Wells and the London School of Economics, who use the space for lectures and talks during the day. The Peacock Theatre regularly hosts experimental dance shows, children’s theatre and touring musicals.

Access Guide

Show Easy Read

Introduction

  • Ground Floor: Entrance
    Basement: Dress Circle
    Lower Basement: Stalls.

Getting Here

  • By Road View
    • The LSE campus is located in central London, off Kingsway (A4200) and the Aldwych (A4).
    • This campus does not have its own car park, but Blue Badge and standard on-street parking is available nearby.
  • By Bus View
    • The campus can be accessed via a number of London Bus routes, including bus 1 (New Oxford Street to Canada Water Bus Station), 59 (Streatham Hill to Kings Cross Station), 68 (West Norwood to Euston Bus Station), X68 (Croydon to Russell Square), 91 (Crouch End to Trafalgar Square), 168 (Royal Free Hospital to Old Kent Road), 171 (Catford to Holborn Station), 188 (North Greenwich Station to Russell Square Station) 243 (Wood Green to Waterloo Station) and 521 (Waterloo Station to London Bridge Station).
  • By Train View
    • The nearest railway station is Charing Cross. However, all of the London Terminal stations are within reach of the campus using public transport.
  • By Underground View
    • The nearest tube stations are Holborn on the Central and Piccadilly lines, Temple on the District and Circle lines, and Charing Cross on the Northern and Bakerloo lines.
  • Useful Links View

Useful Information

Building Parking

  • The building does not have its own dedicated parking.
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available (within approximately 50m of the building).
    • The dimensions of the marked Blue Badge bays are 210cm x 470cm (6ft 11in x 15ft 5in).
    • The on street Blue Badge parking bay(s) is/are located on Portugal Street.
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is one Blue Badge Bay on Portugal Street.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located on Portugal Street.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are push pad activated.
    • The door(s) is / are double (with one leaf locked).
    • The width of the door opening is 142cm (4ft 8in).

Level Change (Main Entrance Stairs)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located immediately after the doors of the main entrance.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Main Entrance Stair Lift)

  • There is a lift for public use.
  • The lift is located to the right as you face the entrance stairs.
  • The lift is a stair lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 2m (2yd 7in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 79cm (2ft 7in).
  • The dimensions of the lift are 79cm x 100cm (2ft 7in x 3ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.
  • Comments View
    • This stair lift connects the main entrance to the box office foyer.

Outside Access (Door 1 Entrance)

  • Entrance View
    • This information is for the entrance located on Kingsway.
    • There is ramped/sloped access at this entrance.
    • The bell is not in a suitable position to allow wheelchair users to gain access.
    • The bell is at a height of 130cm.
    • The main door(s) open(s) away from you (push).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 150cm (4ft 11in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does not have handrails.

Reception (Box Office)

  • The Box Office is located directly ahead as you enter through the main entrance.
  • The desk is 10m (10yd 2ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
    • There is an easy slope, with no handrails, for access to the private corridor behind the box office.
    • The width of the ramp is 95cm (3ft 1in).
    • This slope is used for access to the door 1 entrance. This slope can be seen in photographs 1 and 2.
    • There is/are 5 clearly marked step(s), with handrails on both sides, for access to the dress circle seating.
    • The step(s) is/are medium (11cm - 17cm).
    • These steps can be seen in photographs 3 and 4.
    • There is a moderate ramp, with no handrails, for access to the lower section of the stalls.
    • The ramp or slope does bypass the step(s).
    • This ramp is a temporary, metallic ramp. It is used when wheelchair users are expected to go onto the stage. This can be seen in photographs 5 and 6.
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is not clear signage for building facilities/areas in the foyer/reception area.
    • There is good colour contrast between the walls and floor in all corridors.
    • The lighting levels are varied.
    • This building does play background music.
    • Music is played during intervals.
    • There is a hearing assistance system.
    • The system is a headset.
    • There are infra red headsets available to borrow from the box office.
    • The hearing system is available only on request.
    • Staff are trained to use the system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-(-1)-(-2).
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lift (All Floors Platform Lift)

  • There is a lift for public use.
  • The lift is located to the right as you face the box office.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-(-1)-(-2).
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 15m (16yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 87cm (2ft 10in).
  • The dimensions of the lift are 97cm x 144cm (3ft 2in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.
  • Comments View
    • This lift connects the ground floor with floors -1 (dress circle) and -2 (stalls).

Level Change (Stalls Stairs)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right as you enter the stalls bar.
  • There is/are 6 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Stalls Access Platform Lift)

  • There is a lift for public use.
  • The lift is located adjacent to the stalls access steps.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 10m (10yd 2ft) from the all floors platform lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 76cm x 141cm (2ft 6in x 4ft 8in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift does not have a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is medium.

Level Change (Stage Stairs)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the front of the stalls, to the right as you face the stage.
  • There is/are 6 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Stage Stair Lift)

  • There is a lift for public use.
  • The lift is located to the right of the stage.
  • The lift is a stair lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 50m (54yd 2ft) from the all floors platform lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 80cm x 110cm (2ft 7in x 3ft 7in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is low.
  • Comments View
    • This lift connects the stalls to the stage.
    • Seat D2 needs to be vacant to use this lift.

Reception (Cloakroom)

  • The Cloakroom Reception is located off the stalls bar seating area.
  • The desk is 10m (10yd 2ft) from the all floors platform lift on level -2.
  • Clear signage for the reception area is not visible from the lift.
  • There is step free access to this reception area, via lift.
  • The lighting levels in the reception area are medium.
  • The reception desk/counter is high (110cm+).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is not a hearing assistance system.

Theatre

  • There are designated spaces for wheelchair users.
  • Designated seating is located the upper dress circle.
  • Wheelchairs are left with the patron.
  • A companion may sit with you.
  • Companions sit adjacent to the designated space.
  • It is 20m (21yd 2ft) from the designated seating area to the nearest accessible toilet.
  • This venue does not provide audio described performances.
  • There is a hearing assistance system.
  • The hearing system is a headset.
  • Staff are trained to use the hearing system.
  • A deposit is not required for the sound enhancement system.
  • The rows suitable for hearing assistance systems are all rows.
  • There is not a wheelchair to borrow.
  • Concessions are not available.
  • Assistance dogs are allowed in the auditorium.
  • Comments View
    • The designated accessible seating is accessed from the private corridor behind the box office.
    • This can be seen in photograph 4.
    • There is also room for one wheelchair to the right of the stalls (next to seat X3).
    • This can be seen in photographs 5 and 6.

Eating and Drinking (Dress Circle Bar)

  • The following information is for the bar.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 10m (10yd 2ft) from the floor -1 lift lobby.
  • The standard height for tables is 69cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Eating and Drinking (Stalls Bar)

  • The following information is for the bar.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is 15m (16yd 1ft) from the all floors platform lift.
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Accessible Toilet (Box Office Foyer Accessible Toilet)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
    • This accessible toilet is located to the left as you leave the main entrance stair lift.
    • There is a very similar accessible toilet off the stalls bar seating area.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the box office.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 168cm x 235cm (5ft 6in x 7ft 9in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the external door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • There are male and female toilets on floors -1 and -2.
  • Standard Toilet Surveyed View
    • A male standard toilet was surveyed.
    • The toilet surveyed is located next to the dress circle bar.
    • There is a female standard toilet in the same location.
    • There is step free access to the standard toilet(s) surveyed from the entrance.
    • The standard toilet surveyed is approximately 25m from the all floors platform lift.
    • There is a/are cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • There are horizontal grab rails on both sides of the seat.
    • There is sufficient standing space in the cubicle for ambulant disabled people.
    • Lighting levels in the standard toilet surveyed are good.