Access Guide
Introduction
- Services / facilities within the building include a fitness suite, male and female changing rooms with standard showers and toilets.
Introduction
- The coffee shop is located on the ground floor of the main building.
Opening Times
- Monday 08:00 - 16:00.
- Tuesday 08:00 - 16:00.
- Wednesday 08:00 - 16:00.
- Thursday 08:00 - 16:00.
- Friday 08:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Romford.
- The venue is not situated on a road which has a steep gradient.
- The nearest National Rail station is Harold Wood.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest underground station is Hornchurch.
Parking (Staff)
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 340cm x 450cm (11ft 2in x 14ft 9in).
-
Venue Car Park
View
- Designated parking bays are clearly marked.
- The nearest Blue Badge bay is 30m (32yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
-
Comments
View
- The designated parking bay has a block paved surface.
- The car park is barrier controlled.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 100cm (3ft 3in).
-
Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 180cm (5ft 11in).
-
Comments
View
- A keycard is required to access this entrance.
- There is a security desk located within this entrance.
Outside Access (Coffee Shop Entrance)
- This information is for the entrance located in the main corridor.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are light.
- The width of the door opening is 130cm (4ft 3in).
-
Comments
View
- There are 2 separate entrances into the coffee shop.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are bright.
- Motorised scooters are welcomed in public parts of the venue.
Eating and Drinking
- The following information is for the cafe.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the coffee shop entrance.
- The distance between the floor and the lowest table is 74cm (2ft 5in).
- The distance between the floor and the highest table is 110cm (3ft 7in).
- The standard height for tables is 74cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
Toilet with Adaptations
- There are not accessible toilet facilities within this venue.
-
Comments
View
- The nearest adapted toilet is located at the rear of the main building.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
-
Comments
View
- The nearest standard toilets are located opposite the entrance to the coffee shop.
Additional Info
- Staff do receive disability awareness / equality training.
- Staff do not receive Deaf Awareness training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Staff are Text Relay aware.