Access Guide
Introduction - Chino Latino Bar and Restaurant
- Chino Latino is located on the first floor of Park Plaza Riverbank.
- Chino Latino serves a modern pan Asian cuisine with a Latin Bar.
Getting Here
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By Air
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- "The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
London City Airport is connected to the centre by the Docklands Light Railway (DLR) to Bank or Tower Gateway with interchanges to the rail and underground network at Canning Town and Stratford.
From Gatwick airport there are fast trains connecting to London Bridge Station.
Heathrow Airport is connected by fast trains to Paddington Station and is also on the Piccadilly underground line.". - For more information on travelling to London by air please click here (opens new tab).
- "The nearest airports to central London are London City Airport, London Gatwick and London Heathrow.
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By Road
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- The Park Plaza London Riverbank is situated in central London in the Congestion Zone.
The hotel is located on an Albert Embankment slip road which is accessed from Black Prince Road.
Albert Embankment runs alongside the South Bank between Vauxhall and Lambeth Bridges.
. - The hotel does not have a car park.
There is a chargeable third party valet parking service.
To view more information on the car parking services please click here.
Park Plaza London Riverbank does not provide hotel parking for guests.
For local car park information, please contact the concierge team at the hotel by calling 020 7958 8000 or emailing [email protected] - For more information on London Traffic please click here (opens new tab).
- The Park Plaza London Riverbank is situated in central London in the Congestion Zone.
The hotel is located on an Albert Embankment slip road which is accessed from Black Prince Road.
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By Bus
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- There is a bus stop within 150 metres of the hotel.
- There are bus stops on either side of Albert Embankment close to the hotel.
The bus stop on the near side is Salamanca Street (Stop SK) and the one on the opposite side is Salamanca Street (Stop SM).
Both bus stops are served by the 77, 344 and 360 services. - For more information on London Buses (Transport for London) please click here (opens new tab).
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By Train
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- The nearest Railway Station is Vauxhall.
- Vauxhall Station is approximately 650 metres from the hotel.
- For more information on Vauxhall Station (National Rail) please click here (opens new tab).
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By Underground
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- The nearest underground station is Vauxhall.
- Vauxhall is approximately 650 metres from the hotel.
There is step free access to platforms at Vauxhall. - For more information on London Underground (Transport for London) please click here (opens new tab).
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By River
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- "Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
Queen's Walk is served by the London Eye Millennium Pier, between Westminster Bridge and the Golden Jubilee Bridges and also Bankside Pier, to the east of Blackfriars Bridge.
There is step-free access onto the river buses at all except three piers: please see the TFL website for details.". - For more information on London River Bus services please click here (opens new tab).
- "Six TFL River Bus routes run from 22 piers between Putney and Woolwich.
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Useful Links
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- Please use the TFL journey planner for details of the most suitable route.
- To view the web page described above click here (opens in new tab).
- The TFL website has links to the TFL accessibility guides, including large print maps and audio guides to order or download.
- To view the web page described above click here (opens in new tab).
Drop-Off and Parking Information
- The hotel does not have a car park.
- There is 30 minute parking on the slip road outside the hotel which can be used for drop-off purposes.
- There is also dedicated parking for taxis.
- The hotel can provide valet parking via a third-party supplier and recommend local car parks.
- For further information please contact the concierge team at the hotel on 020 7958 8000 or by emailing [email protected]
South Bank Public Car Parks
- This section provides information about a number of public cars parks around South Bank.
For more information about access and parking charges please visit the individual car parks.
South Bank is located in the congestion charging zone.
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National Theatre Car Park
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- The National Theatre Car Park Car Park is located off Upper Ground.
- The car park type is underground.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is concrete.
- When the National Theatre building is closed there is no step-free access from the car park.
This applies all day on Sundays, and before 09.30 and after 23:00 on most other days.
Free parking is available in the NT Car Park for Blue Badge holders attending a performance or eating at the National.
Photographs 1 and 2 show the National Theatre Car Park. - To view the National Theatre car park location please click here (opens new tab).
- For more information on the National Theatre Car Park please click here (opens new tab).
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Cornwall Road Car Park
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- The Cornwall Road Car Park Car Park is located off Cornwall Road.
- The car park type is underground.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is concrete.
- There is step free access from the car park via a lift.
The car park is used as a car park for South Bank Centre Venues.
Photographs 3 and 4 Show the Cornwall Road Car Park. - To view the Cornwall Road car park location please click here (opens new tab).
- For more information on the Cornwall Road Car Park please click here (opens new tab).
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Doon Street Car Park
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- The Doon Street Car Park Car Park is located off Upper Ground.
- The car park type is open air/surface.
- The car park does not have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is compacted gravel.
- Photographs 5 and 6 show the Doon Street Car Park.
- To view the Doon Street car park location please click here (opens new tab).
- For more information on the Doon Street Car Park please click here (opens new tab).
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Waterloo – York Road Car Park
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- The Waterloo York Road Car Park Car Park is located off York Road.
- The car park type is open air/surface.
- The car park does not have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 7 and 8 show the Waterloo York Road Car Park.
- To view the Waterloo York Road car park location please click here (opens new tab).
- For more information on the Waterloo York Road Car Park please click here (opens new tab).
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Waterloo – Upper Marsh Car Park
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- The Waterloo Upper Marsh Car Park Car Park is located off Upper Marsh.
- The car park type is open air/surface.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 9 and 10 show the Waterloo Upper Marsh Car Park.
- To view the Waterloo Upper Marsh car park location please click here (opens new tab).
- For more information on the Waterloo Upper Marsh Car Park please click here (opens new tab).
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London Waterloo Station Car Park
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- The London Waterloo Station Car Park Car Park is located on Station Approach.
- The car park type is open air/surface.
- The car park does have Blue Badge parking.
- Parking is not free for Blue Badge holders.
- The car park surface is tarmac.
- Photographs 11 and 12 show the London Waterloo Station Car Park.
- To view the London Waterloo Station car park location please click here (opens new tab).
- For more information on the London Waterloo Station Car Park please click here (opens new tab).
Getting Help and Assistance
- There is not a member of staff trained in British Sign Language.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- To obtain mobility aids please contact staff at reception.
Approach (Main Entrance)
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Approach
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- The surface of the approach is stone/concrete tiles.
- The approach surface is uneven in places.
- There is step-free access on the approach.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is an intercom.
- The height of the intercom is 140cm (4ft 7in).
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 90cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 138cm.
- There is a member of staff available for assistance at this entrance.
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Comments
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- There is an automatic revolving door immediately to the right of the door described.
- There is a slow down button for this revolving door.
- The button is at a height of 100cm.
- There is also a manual single door on right side of the revolving door.
Escalator(s) (G to 1)
- The escalator(s) is/are located in the main entrance lobby area.
- The escalator(s) is/are clearly visible from the entrance.
- The escalators go both up and down.
- The floors which are accessible by escalator(s) are G and 1.
- The escalator(s) steps are clearly marked.
- The foot and head of the escalator(s) are not clearly marked.
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Escalator(s)
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- The lighting levels at the escalator(s) are varied.
Other Floors (Park Plaza London Riverside Reception - G to 15)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located off the Park Plaza London Riverside reception, next to the Ballroom entrance.
- The stairs are approximately 30m from the main entrance.
- Signs indicating the location of the stairs are not available from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14 and 15.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are moderate to good.
Lift (3/ Floors G to 12 - Standard Lift)
- There is a lift for public use.
- The lift is located off the Park Plaza London Riverside reception area.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 37m (40yd 1ft) from the main entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 and 12.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do not contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is poor.
- The clear door width is 86cm (2ft 10in).
- The dimensions of the lift are 146cm x 160cm (4ft 9in x 5ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are low to moderate.
- There is a/are similar lift(s) available.
Eating and Drinking (First Floor: Chino Latino Restaurant and Bar)
- The following information is for the restaurant/bar.
- The restaurant/bar is located on the 1st floor.
- There is step-free access, via lift, to the restaurant/bar.
- Full table service is available.
- There is not a hearing assistance system.
- There is step-free access within the restaurant/bar.
- There is ample room for a wheelchair user to manoeuvre.
- This area does play background music.
- The type of flooring in this area is tiles.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests on both sides.
- The nearest table is approximately 5m from the entrance/opening.
- The nearest table is approximately 2m from the till/counter.
- The distance between the floor and the lowest table is 57cm.
- The distance between the floor and the highest table is 73cm.
- Plastic/takeaway cups are available.
- Plastic/takeaway cutlery is not available.
- Drinking straws are available.
- There are hand held menus available.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is full meals and bar food.
- The lighting levels are varied.
Accessible Toilet(s) (First Floor)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located on the 1st floor, near the restaurant and bar.
- This accessible toilet is approximately 40m (43yd 2ft) from the lift (1).
- There is step-free access to the accessible toilet, via lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door does not have a horizontal grab rail.
- The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a lid.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps do not have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 100cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- The baby change table is set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
Standard Toilet(s) (First Floor)
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the 1st floor, to the right of the entrance to the restaurant and bar.
- The female toilet(s) is/are approximately 15m (16yd 1ft) from the lift (1).
- There is step-free access to the female toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- There is not a lowered wash basin.
- The wash basin(s) tap type is sensor.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the first floor, to the left of the entrance to the restaurant and bar.
- The male toilet(s) is/are approximately 40m (43yd 2ft) from the lift (1).
- There is step-free access to the male toilet(s), via lift.
- There is pictorial and written text signage on or near the toilet door.
- There is not a lowered urinal.
- An ambulant toilet with wall-mounted grab rails is not available.
- There is not a lowered wash basin.
- The wash basin(s) tap type is sensor.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.