You are on Hotel Summary. Skip to the next section.

Hotel Summary

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• Getting to the Hotel View
  • For information on how to get to the hotel (new tab) - click here
• Hotel Information View
  • The hotel does not have its own parking facilities.
  • There is not a designated drop off point.
  • The hotel has 297 rooms in total.
  • There is an/are accessible room(s) within the hotel.
  • The hotel has 16 accessible room(s) with accessible ensuite facilities.
  • There is/are 16 accessible room(s) with a wet room/wheel in shower.
  • There is an/are adjoining room(s) available for the accessible room(s).
  • There is an/are adjoining room(s) available for the standard room(s).
  • The restaurant/bar facilities in this hotel include; a breakfast area and hotel bar.
  • Accessible toilet facilities are available.
• Additional Accessibility Aids View
  • There is a deaf alert system at the hotel.
  • Panic alarms are available on request.
  • Vibrating pillows alarms are available on request.
  • Bed raisers are not available on request.
  • Bath mats are available on request.
  • Raised toilet seats are not available on request.
  • Portable hoists are available on request.
• Conference and Meeting Facilities View
  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the ground floor.
  • Meeting rooms 1 to 4 are located on the ground floor, to the right of reception.
• Spa and Leisure Facilities View
  • The hotel has; a fitness suite.
  • The fitness suite is located on the ground floor opposite the meeting rooms and is for guests only.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Hilton Team Member available for help and assistance.
• There is not a Hilton Team Member trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Hotel Parking (Blue Badge Parking). Skip to the next section.

Hotel Parking (Blue Badge Parking)

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• Parking View
  • The hotel does have its own parking facilities.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located at the side of the hotel, on Gray Street .
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 480cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • All parking spaces are provided on a first come first served basis.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete tiles.
  • There is not a road to cross between the car park and the entrance.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 30m from the hotel entrance.

You are on Off Site Parking. Skip to the next section.

Off Site Parking

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• On Street Standard Parking View
  • Standard on street parking is available .
  • The standard on street parking is located on Coral Street.
  • There are time restrictions for this on street parking.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
  • The public car park is located on Upper Marsh.
  • The name of the car park is Britannia Car Park - Waterloo.
  • The car park type is open air/surface.
  • There is not a/are not Blue Badge parking bay(s) available within the car park.
  • Clearly marked/signposted parent and child parking bays are not available.

You are on Outside Access (Hotel Entrance). Skip to the next section.

Outside Access (Hotel Entrance)

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• Entrance View
  • This information is for the entrance located on the corner of Waterloo Road and Gray Street.
  • This entrance is signed with 'Hampton by Hilton'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 115cm .
  • A key card is required for access at this entrance.
  • The height of the key card reader is 112cm.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a Hilton Team Member available for assistance at this entrance.
  • The key card reader and intercom are on the right, before the second set of doors.

You are on Lobby. Skip to the next section.

Lobby

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• Circulation View
  • The type of flooring in the lobby is wood, carpet and tiles.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Seating in the lobby includes; armchairs, sofas and seats with armrests.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is not provided.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the lobby area.
  • Dementia friendly signage is not provided.
• Audio View
  • This lobby does play background music in public areas.
  • Music is played in the lobby and bar area.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located ahead as you enter the hotel.
  • The reception point is approximately 6m from the hotel entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • The counter is staffed.
  • Seats are available for guests at reception.
  • There is not a hearing assistance system.
  • The type of flooring in the reception area is wood and tiles.

You are on Work Zone. Skip to the next section.

Work Zone

• The Work Zone is an area within the lobby to work, make calls, print documents and charge devices.
• The Work Zone is to the right when you enter the hotel.
• The surface of the floor is carpet and the lighting is good.
• There is a central work table (70cm high) and chairs without armrests.
• The computer work station desk is 75cm high.
• The height of the computer screens is approximately between 90cm and 120cm.
• The chairs at the computer station have armrests.
• A sofa and coffee table are at one end of the room.

You are on Eating and Drinking (Hotel Bar). Skip to the next section.

Eating and Drinking (Hotel Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located to the left when entering the hotel.
  • There is step-free access to the bar.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where food and drink can be ordered.
  • Hilton Team Members can bring food and/or drinks to tables.
  • Menu types include; handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Hilton Team Members can read menus to customers if requested.
  • The type of food served here is burgers, paninis, pizza, pasta, sandwiches and salads.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times, the volume can be adjusted if requested.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 110cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is wood.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
  • The menu available depends on the time of day.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 70cm.
  • The distance between the floor and the underside of the highest dining table is 72cm.
  • The surface height of the lowest table is 45cm.
  • The surface height of the highest table is 112cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests on both sides.
  • There are also armchairs, coffee tables, sofas, high tables and high stools.
  • The type of flooring in this area is wood and carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
  • Lighting levels may be lower in the evening.

You are on Eating and Drinking (Breakfast Area). Skip to the next section.

Eating and Drinking (Breakfast Area)

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• Location and Access View
  • The following information is for the breakfast area.
  • The breakfast area is located beyond the hotel bar.
  • There is step-free access to the breakfast area.
  • This breakfast area is for hotel guests only.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a buffet counter.
  • Hilton Team Members can bring food and/or drinks to tables.
  • The type of food served here is breakfasts only.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Self-Service Counter(s) View
  • The height of the counter is 96cm.
  • The type of flooring in this area is wood and vinyl.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 73cm.
  • The surface height of the highest table is 110cm.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also booths and high tables.
  • The type of flooring in this area is vinyl and wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.

You are on Accessible Toilet(s) (Hotel Bar). Skip to the next section.

Accessible Toilet(s) (Hotel Bar)

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• Location and Access View
  • This accessible toilet is located off the bar seating area.
  • This accessible toilet is approximately 24m from the hotel entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text, pictorial and tactile signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 158cm x 210cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 97cm.
  • The transfer space is obstructed by a waste disposal bin and a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency alarm .
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid), sanitary and nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 174cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm.
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser can be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 91cm .
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available .
  • The height of the baby change table is 92cm.

You are on Standard Toilet(s) (Hotel Bar). Skip to the next section.

Standard Toilet(s) (Hotel Bar)

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• Toilet Facilities View
  • The female toilet is located off the bar seating area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 25m from the hotel entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text and pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.
• Toilet Facilities 2 View
  • The male toilet is located off the bar seating area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 19m from the hotel entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.

You are on Fitness Suite (Ground Floor). Skip to the next section.

Fitness Suite (Ground Floor)

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• Access to Fitness Suite View
  • The fitness suite is situated in the hotel .
  • The fitness suite is located in the corridor to the right of reception.
  • The fitness suite is for the use of hotel guests only.
  • The fitness suite is not staffed.
  • There are surveillance cameras in the fitness suite.
  • There is step free access to the fitness suite.
  • The door is key card activated.
  • The door opening width is 87cm.
• Fitness Suite Information View
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
  • Equipment suitable for mobility or sensory impaired users includes; upper body machines where fixed seats can be removed, free weights, cable resistance machines and arm cycles.
  • The type of flooring in the fitness suite is vinyl.
  • There is not a hearing assistance system.

You are on Event Room(s) / Space(s) (Meeting Room 3 - Ground Floor). Skip to the next section.

Event Room(s) / Space(s) (Meeting Room 3 - Ground Floor)

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• Access to the Room View
  • The room surveyed was Meeting Room 3.
  • Meeting Room 3 is located to the right as you enter the hotel.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 146cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are adjustable.

You are on Event Room(s) / Space(s) (Meeting Room 4 - Ground Floor). Skip to the next section.

Event Room(s) / Space(s) (Meeting Room 4 - Ground Floor)

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• Access to the Room View
  • The room surveyed was Meeting Room 4.
  • Meeting Room 4 is located to the right when entering the hotel.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are adjustable.

You are on Accessible Toilet(s) (Meeting Room Corridor). Skip to the next section.

Accessible Toilet(s) (Meeting Room Corridor)

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• Location and Access View
  • This accessible toilet is located at the rear of the meeting rooms corridor.
  • This accessible toilet is approximately 27m from the hotel entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 190cm x 220cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are low to moderate.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 122cm.
  • The transfer space is obstructed by a waste disposal bin and a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency alarm .
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are nappy/incontinence items bin, pedal bin and sanitary disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 173cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 68cm .
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 89cm .
  • The contrast between the hand dryer and the wall is good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available .
  • The height of the baby change table is 87cm.

You are on Standard Toilet(s) (Meeting Room Corridor). Skip to the next section.

Standard Toilet(s) (Meeting Room Corridor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located at the rear of the meeting rooms corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 28m from the hotel entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text and pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are low to moderate.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the right when entering the hotel, opposite the lifts.
  • The stairs are approximately 21m from the hotel entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual, single doors, which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 0, 1, 2, 3, 4, 5 and 6.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left when entering the hotel.
• Signs indicating the location of the lift are clearly visible from the entrance.
• The lift is approximately 15m from the hotel entrance.
• There are 2 other lifts in this location.
• The other lifts have very similar/identical specifications.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are 0, 1, 2, 3, 4, 5 and 6.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is fair.
• The clear door width is 90cm.
• The dimensions of the lift are 108cm x 210cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low.

You are on Hotel Room Corridors. Skip to the next section.

Hotel Room Corridors

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• Circulation View
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in all corridors/walkways.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is provided in corridors.
  • Wayfinding signage is clearly presented/easy to read.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • The hotel does not play background music in room corridors.
• Access View
  • There is step-free access throughout the building via lift(s).

You are on Accessible Room(s) (Room 335 - Standard Accessible - Third Floor). Skip to the next section.

Accessible Room(s) (Room 335 - Standard Accessible - Third Floor)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
  • This type of accessible room is located on the first, second, third, fourth, fifth and sixth floors.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • Guests do not need to open a door between the lift and the room(s).
  • The room surveyed has an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on the third floor, to the right when exiting the main lift.
  • The accessible room surveyed at the time of the visit was Room 335.
  • There is step-free access to the accessible room surveyed.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is good.
  • The door is key card activated.
  • The fob/card reader height is 110cm.
  • The width of the door is 87cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is good.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 66cm.
  • The measurement between the bed base and floor is 24cm.
  • The bed is moveable.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 77cm.
  • The desk is not height adjustable.
  • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
  • The room surveyed had a height adjustable chair with armrests and a sofa.
  • Alternative seating can be requested.
  • Wardrobes have been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are accessible from the bed.
  • There is an emergency alarm in the room.
  • The emergency alarm is a push button .
  • There is not a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is good.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 87cm.
  • The door does not have a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is good.
  • The dimensions of the ensuite are 270cm x 277cm.
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is good.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is within reach and fully functional.
  • There is a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm .
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 106cm .
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • There is a second wash basin at a height of 76cm.
  • The lighting levels in the ensuite are good.
• Toilet Details View
  • The height of the toilet seat above floor level is 49cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a backrest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 195cm.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is poor.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is fair.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 46cm.
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 47cm.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the shower dropdown rail(s) and wall is/are good.

You are on Standard Room(s) (Room 608 - Standard Queen - Sixth Floor). Skip to the next section.

Standard Room(s) (Room 608 - Standard Queen - Sixth Floor)

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• Bedroom Features View
  • The room surveyed is located on the sixth floor, to the right when exiting the lift.
  • The room surveyed at the time of the visit was Room 608 - Standard Queen.
  • There is step-free access to the room surveyed.
  • There is numbered signage on or near the room door.
  • The colour contrast between the external room door and wall is good.
  • The width of the door is 87cm.
  • The room door is push pad activated.
  • The colour contrast between the internal room door and wall is good.
  • The colour contrast between the room walls and floor is good.
  • The bed type is double.
  • The height of the bed is 66cm.
  • The measurement between the bed base and floor is 23cm.
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a shower, a toilet and a wash basin.
  • The colour contrast between the external ensuite door and wall is fair.
  • The ensuite door opens by sliding.
  • The width of the door to the ensuite is 69cm.
  • The colour contrast between the internal ensuite door and wall is good.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
  • Wall-mounted grab rails are available for the shower.
  • The colour contrast between the grab rails and wall is good.
  • The colour contrast between the walls and floor in the ensuite is poor.
  • The lighting levels in the ensuite are good.

You are on User Reviews. Skip to the next section.

User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).