You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For general information on accessibility and assistance at London Zoo please click here (new tab).
• Please click here for information on opening times.
• The following are available: zoo maps, downloadable zoo maps and mobile app.
• There is a member of staff available for help and assistance.
• There are mobility aids available.
• The mobility aids available include mobile hoists, wheelchairs and mobility scooters.
• To obtain mobility aids please contact the Reptile Kiosk in the Blue Zone to the right as you enter the zoo.
• There is a designated place of safety which can be used by people who may feel scared or at risk.
• There is a safe space on site, ask a member of staff and you will be directed to or they will contact first aid.
• For visitors who are blind or partially sighted, talks are given around the zoo throughout the day. Staff are available to provide assistance and to give more information throughout the site.
  There are also regular audio described tours on selected dates throughout the year at 10.45am. The tour will include tactile models of animals, immersive exhibits, and audio-descriptions of the animals' activities.
  For more information on Audio Described Tours, please click here.
• For visitors who are deaf or hard of hearing, subtitles are shown on all videos shown in exhibits.
  There are regular Deaf-led tours throughout the year, you will need to contact in advance for the dates.
  For more information on Deaf-led BSL tours, click here.
• For visitors with autistic spectrum or other neurodiversity conditions, there are online resources to support with a visit, including Sensory Story and Visual Story.
  There is a Penguin Pass to help those with additional needs to bypass queues. This may be downloaded from the website or mobile app. Show the pass to zoo team staff. It is also helpful to wear a sunflower lanyard.
  There are also regular relaxed opening tours. They allow neurodivergent people and other people who would benefit in a calm and safe environment to enjoy the Zoo and take place either before or after normal opening or closing times, depending on the time of year. They are led by the Engagement and Community Engagement teams along a set route, agreed in advance with the animal and operation teams to ensure the best possible experience.
  For more information on Relaxed Opening Tours, click here.
• Assistance Dogs - Dogs are not permitted on site at the Zoo with the exception of assistance dogs under specific conditions: If you do not have evidence of your dog's training e.g. ADUK ID booklet, please email [email protected] ahead of your visit to talk through the best options for you and your dog.
  If you are bringing an assistance dog to the Zoo, you will be asked to meet with the Animal Duty Manager on arrival for an on-site briefing to confirm acceptance of our full terms and conditions and any special considerations on the given date of your visit. Your assistance dog may be asked to undergo a brief health check to protect the wellbeing of our animals on-site. Dogs are not permitted at animal demonstrations and talks, in any walkthroughs, or near big cat enclosures.
  Zoo animals and dogs can react to each other, so if you notice any behavioural changes of concern, please move to another exhibit.
  Your dog must remain calm and quiet, at least 2 metres away from any animal enclosure boundaries.
  Your dog must be fit and healthy when visiting the Zoo, and not shown any signs of ill health – including diarrhoea and vomiting – in the last 24 hours.
  They must have been resident in the UK for the last 6 months and have received all annual vaccinations and anthelmintic treatments.
  Poop bags are available at the main gate on arrival - you must clean up after your dog and never leave dogs unattended or off the lead.
  Water bowls are available for assistance dogs from the Terrace Restaurant upon request.

You are on Grounds Summary. Skip to the next section.

Grounds Summary

• The path that runs round the back of Barclay Court is temporarily closed, near to Gorilla Kingdom (07/05/2025).
  Barclay Court is to the left of the Blue Zone, by the Terrace Restaurant, shop and exit.
• The following facilities are available in this area; an accessible toilet, standard toilets and baby changing facilities.
• The nearest changing places is located near the Farmyard in the Orange Zone.
• For more information on the changing places please click here (new tab).
• The nearest accessible toilet is located just beyond Zoo Treats.
• The nearest standard toilets are located just beyond Zoo Treats.
• The nearest baby change facilities are located in the standard toilets, just beyond Zoo Treats.
• For more information on the standard toilets/baby change facilities please click here (new tab).
• The medical centre is located in the Clock Tower, just off Barclay Court.
• For more information on the medical centre please click here (new tab).

You are on Grounds. Skip to the next section.

Grounds

• The entrance path from the rear of the Zoo Entrance leading into the Blue Zone has a steep slope.
  Entrance into the zoo bypassing this slope may be made via the Experiences and Fast Track entrance to the left of the main entrance by prior arrangement.
  Routes through the Blue Zone and Barclay Court are generally step-free.
  The path leading past Zoo Treats to Komodo Dragons and the Outback has a slight slope.

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• Access and Circulation View
  • Access in this area includes ramps.
  • The surfaces of the main pathways include tarmac.
  • There are resting areas in this area.
  • Seating in the resting area(s) include(s); bench seating and picnic tables with fixed seating.
• Signage and Audio View
  • Wayfinding signage is provided.
  • Wayfinding signage includes symbols or pictures.
  • The colour, design and typeface of signs is consistent throughout the area.
  • Dementia friendly signage is not provided.
  • Maps and information boards are available in this area.
  • There is not background music/noise in this area.

You are on General Enclosures. Skip to the next section.

General Enclosures

• The types of animal enclosures in this area are indoor enclosures and outdoor enclosures.
• The enclosures with step-free access include: Komodo Dragons.
• The enclosures with slight ramped/sloped access include: Gorilla Kingdom and Aviary, The Outback, The Secret Life of Reptiles and Amphibians, Tiger Territory and Gibbons.
• The enclosures with steep ramped/sloped access include: Bird Safari, Cassons.
• The enclosures with information boards available are Bird Safari, Cassons, Gorilla Kingdom and Aviary, Komodo Dragons, The Outback, The Secret Life of Reptiles and Amphibians, Tiger Territory and Gibbons.
• The enclosures with seating available nearby are Bird Safari, Cassons, Gorilla Kingdom and Aviary, Komodo Dragons, The Outback, The Secret Life of Reptiles and Amphibians, Tiger Territory and Gibbons.
• The enclosures with talks and shows are Gorilla Kingdom and Aviary, Tiger Territory and Gibbons, Komodo Dragons.
• The enclosures with low level viewing areas include: Cassons, The Outback, The Secret Life of Reptiles and Amphibians.
• The enclosures with floor level viewing areas include: Bird Safari, Gorilla Kingdom and Aviary, Komodo Dragons, Tiger Territory and Gibbons.
• All enclosures have a floor level viewing area.

You are on Food and Drink. Skip to the next section.

Food and Drink

• The following information describes the food and drink counters located in the Blue Zone.
• The following food and drink counters are available in this area; Zoo Treats, Ice Cream.
• The food and drink counters are clearly signed.
• There is step-free access to the food and drink counters.
• The following food and drink counters are at a medium height (87cm - 110cm); Zoo Treats.
• The following food and drink counters are at a low height (76cm - 86cm); Ice Cream.
• There is not a lowered section at the food and drink counters.
• There is not a hearing assistance system at the food and drink counters.
• Takeaway cups are available.
• Takeaway cutlery is available.
• Drinking straws are available.
• There is a member of staff available to provide assistance with ordering food and drink.
• A member of staff cannot assist in taking food and drink to the designated seating area(s).
• There are seasonal food and drink counters and kiosks which are not included in this information.
• Vending machines are available.
• The vending machine controls range from 100cm to 157cm.
• There is a steep ramp up the vending machines opposite Tiger Territory.
• There is step-free access to the picnic area.
• There are bench seats, picnic benches and adapted picnic benches.
• The standard height for the underside of dining tables is 77cm.
• All chairs are permanently fixed.
• No tables are permanently fixed.
• No chairs have armrests on both sides.
• The type of flooring in this area is tarmac and block paving.

You are on Quiet Spaces. Skip to the next section.

Quiet Spaces

• There is some sheltered seating at the back of Komodo Dragons, by Gibbons.
  
• Quiet rooms are available in the Multi Faith Room and the First Aid Room.

You are on Grounds (Main Lawn). Skip to the next section.

Grounds (Main Lawn)

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• Access and Circulation View
  • There are some features in this area which could cause a potential trip hazard.
  • The surfaces of the main pathways include tarmac and grass.
  • The surface may be uneven in places.
  • There are resting areas in this area.
  • Seating in the resting area(s) include(s); bench seating.
  • There are tents on the lawn with picnic benches.
• Signage and Audio View
  • Wayfinding signage is provided.
  • Wayfinding signage includes symbols or pictures.
  • The colour, design and typeface of signs is consistent throughout the area.
  • Dementia friendly signage is not provided.
  • Maps and information boards are available in this area.
  • There is not background music/noise in this area.

You are on Outside Access (Barclay Court - Toilets Entrance). Skip to the next section.

Outside Access (Barclay Court - Toilets Entrance)

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• Entrance View
  • This information is for the entrance located at the right end of the Terrace building.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'TOILETS'.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the opening is 71cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides of the ramp.
  • The width of the ramp/slope is 124cm (4ft 1in).
• Comments View
  • The toilets can also be accessed from within The Terrace, via the ramp or steps to the Service and Payment area.

You are on Toilet with Adaptations (Barclay Court - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Barclay Court - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the right of the Terrace Restaurant.
  • This accessible toilet is approximately 12m (13yd 4in) from the the Barclay Court Toilets Entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 148cm x 265cm (4ft 10in x 8ft 8in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 69cm (2ft 3in).
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a sensor flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a backrest.
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 120cm (3ft 11in).
  • The contrast between the toilet roll holder and the wall is high.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is medium.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 164cm from the floor.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is sensor.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 86cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 80cm (2ft 7in).
  • The contrast between the hand dryer and the wall is high.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 87cm.

You are on Toilet with Adaptations (By Zoo Treats - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (By Zoo Treats - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the path on the right after Zoo Treats.
  • This accessible toilet is approximately 20m (21yd 2ft) from the Zoo Entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 95cm (3ft 1in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is low.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 147cm x 236cm (4ft 10in x 7ft 9in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 79cm (2ft 7in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a cistern.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 114cm (3ft 9in).
  • The contrast between the toilet roll holder and the wall is high.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is high.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 87cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 134cm (4ft 5in).
  • The contrast between the towel dispenser and the wall is high.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 92cm (3ft).
  • The contrast between the hand dryer and the wall is high.

You are on Toilet with Adaptations (Aviary - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Aviary - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the path immediately to the left from the Zoo Entrance, by the Aviary.
  • This accessible toilet is approximately 110m (120yd 11in) from the Zoo Entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 263cm x 180cm (8ft 8in x 5ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 195cm (6ft 5in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • The toilet has a backrest.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 106cm (3ft 6in).
  • The contrast between the toilet roll holder and the wall is high.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is high.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 44cm.
  • The shelf is located where it is reachable.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 69cm (2ft 3in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 107cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 91cm (2ft 12in).
  • The contrast between the hand dryer and the wall is low.

You are on Standard Toilet(s) (By Zoo Treats). Skip to the next section.

Standard Toilet(s) (By Zoo Treats)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located along the path after Zoo Treats.
  • There is stepped access into the toilet(s).
  • The standard toilet(s) is/are approximately 20m from the Zoo Entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.
• Baby Changing Facilities View
  • Baby change facilities are available in both the female and male toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 93cm.

You are on Standard Toilet(s) (Barclay Court). Skip to the next section.

Standard Toilet(s) (Barclay Court)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the right of the Terrace Restaurant.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 12m from the Barclay Court Toilet Entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • The height of the wash basin(s) is 86cm.
  • The height of the lowered wash basin is 70cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
• Baby Changing Facilities View
  • Baby change facilities are available in both the female and male toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 89cm.

You are on Standard Toilet(s) (Aviary). Skip to the next section.

Standard Toilet(s) (Aviary)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located along the path immediately to the left from the Zoo Entrance, by the Aviary.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 110m from the Zoo Entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • It was not possible to access the female toilet.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
  • The height of the wash basin(s) is 80cm.
  • The height of the lowered wash basin is 65cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.
• Baby Changing Facilities View
  • Baby change facilities are available in both the female and male toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 80cm.

You are on Parent and Baby Room (Barclay Court - Baby Change Room). Skip to the next section.

Parent and Baby Room (Barclay Court - Baby Change Room)

• There is a parent and baby room for public use.
• The parent and baby room is located to the right of the Terrace Restaurant.
• The parent and baby room is approximately 10m from the Barclay Court Toilet Entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 87cm (2ft 10in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 87cm.
• The wash basin tap type is sensor.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

You are on Parent and Baby Room (Barclay Court - Feeding Room). Skip to the next section.

Parent and Baby Room (Barclay Court - Feeding Room)

• There is a parent and baby room for public use.
• The parent and baby room is located ahead of the Barclay Court toilets entrance, on the right.
• The parent and baby room is approximately 10m from the Barclay Court toilets entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 90cm (2ft 11in).
• There are disposal facilities in the parent and baby room.
• There is not a wash basin in the parent and baby room.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Bird Safari link (new tab) - click here.
• London Zoo - The Cassons link (new tab) - click here.
• Gorilla Kingdom and Aviary link (new tab) - click here.
• Komodo Dragons link (new tab) - click here.
• The Outback link (new tab) - click here.
• The Secret Life of Reptiles and Amphibians link (new tab) - click here.
• Tiger Territory and Gibbons link (new tab) - click here.
• First Aid - The Clock Tower link (new tab) - click here.
• Multi Faith Prayer Room link (new tab) - click here.
• The Terrace Restaurant link (new tab) - click here.
• London Zoo - Mappin Pavilion link (new tab) - click here.
• London Zoo - Prince Albert Suite link (new tab) - click here.