Access Guide
Getting Here
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By Road
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- London Zoo is located in The Regent's Park, to the northwest of the City of London. It is with in the ultra-low emissions zone (ULEZ) but falls outside the congestion charge zone.
London Zoo’s car park is located off Outer Circle, Regent’s Park, to the north of the A50a Marylebone Road, and east of the A41 Park Road. - The postcode for the car park is NW1 4SX. There are 150 parking spaces with six Blue Badge bay.
There is time limited (4 hours) Blue Badge parking on the road in front of the zoo entrance. - For more information on parking at London Zoo and parking charges please click here (opens new tab).
- London Zoo is located in The Regent's Park, to the northwest of the City of London. It is with in the ultra-low emissions zone (ULEZ) but falls outside the congestion charge zone.
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By Bus
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- There is not a bus stop within 150 metres of the venue.
- There are no buses that stop on Outer Circle.
The nearest bus services that stop near the Zoo:
274: Northbound and Southbound: Get off on Prince Albert Road at ZSL London Zoo.
88: Northbound, towards Kentish Town: Alight on Albany Street at Prince Albert Road.
88: Southbound, towards Great Portland Street: Get off on Albany Street at Regent’s Park Barracks. - For more information on transport in London and planning a journey please click here (opens new tab).
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By Train
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- The nearest Railway Station is Camden Road.
- London Overground makes travel to the Zoo easy from southwest, north and northeast London. Camden Road station is located on the Stratford (London) to Richmond or Clapham Junction lines. The Zoo is 20-25 minutes from Camden Road station, or alternatively catch the 274 bus.
- For more information on facilities and services at Camden Road station please click here (opens new tab).
- For more information on national and local rail services to London please click here (opens new tab).
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By Underground
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- The nearest underground station is Camden Town.
- The nearest step-free underground station is Bond Street.
- The nearest underground stations do not have lift access from the platform to the street. All have either escalators or stairs.
Bond Street station on the Elizabeth Line, with Central and Jubilee line connections, is the nearest tube station with step-free access to the street. It is located south of the Zoo off Hanover Square, approximately 3.1km (2.1 miles), about 45 minutes walk away.
Camden Town is located on the Northern Line, north-east of the zoo, and is approximately 15-20 minutes walk away (1.3 km, 0.8 miles). Chalk Farm station is located east of the Zoo, also on the northern line and again about 15-20 minutes away (1.4km, 0.9 miles).
Baker Street station is located on the Bakerloo, Jubilee, Circle and Hammersmith and City lines Line, south of the Zoo, and is about a 25 minutes walk away (1.9km, 1.1 miles). - For more information on transport in London and planning a journey please click here (opens new tab).
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Useful Links
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- To obtain a map of London's underground and overground lines, showing wheelchair accessibility, and accessible toilet facilities, please click here.
- To view the web page described above click here (opens in new tab).
- For a walking route from Camden Town station to the zoo, please click here.
- To view the web page described above click here (opens in new tab).
- For a walking route from the Bond Street Elizabeth Line station to the zoo, please click here.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- For general information on accessibility and assistance at London Zoo please click here (new tab).
- Please click here for information on opening times.
- The following are available: zoo maps, downloadable zoo maps and mobile app.
- There is a member of staff available for help and assistance.
- There are mobility aids available.
- The mobility aids available include mobile hoists, wheelchairs and mobility scooters.
- To obtain mobility aids please contact the Reptile Kiosk in the Blue Zone to the right as you enter the zoo.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- There is a safe space on site, ask a member of staff and you will be directed to or they will contact first aid.
- For visitors who are blind or partially sighted, talks are given around the zoo throughout the day. Staff are available to provide assistance and to give more information throughout the site.
There are also regular audio described tours on selected dates throughout the year at 10.45am. The tour will include tactile models of animals, immersive exhibits, and audio-descriptions of the animals' activities.
For more information on Audio Described Tours, please click here. - For visitors who are deaf or hard of hearing, subtitles are shown on all videos shown in exhibits.
There are regular Deaf-led tours throughout the year, you will need to contact in advance for the dates.
For more information on Deaf-led BSL tours, click here. - For visitors with autistic spectrum or other neurodiversity conditions, there are online resources to support with a visit, including Sensory Story and Visual Story.
There is a Penguin Pass to help those with additional needs to bypass queues. This may be downloaded from the website or mobile app. Show the pass to zoo team staff. It is also helpful to wear a sunflower lanyard.
There are also regular relaxed opening tours. They allow neurodivergent people and other people who would benefit in a calm and safe environment to enjoy the Zoo and take place either before or after normal opening or closing times, depending on the time of year. They are led by the Engagement and Community Engagement teams along a set route, agreed in advance with the animal and operation teams to ensure the best possible experience.
For more information on Relaxed Opening Tours, click here. - Assistance Dogs - Dogs are not permitted on site at the Zoo with the exception of assistance dogs under specific conditions:
If you do not have evidence of your dog's training e.g. ADUK ID booklet, please email [email protected] ahead of your visit to talk through the best options for you and your dog.
If you are bringing an assistance dog to the Zoo, you will be asked to meet with the Animal Duty Manager on arrival for an on-site briefing to confirm acceptance of our full terms and conditions and any special considerations on the given date of your visit. Your assistance dog may be asked to undergo a brief health check to protect the wellbeing of our animals on-site. Dogs are not permitted at animal demonstrations and talks, in any walkthroughs, or near big cat enclosures.
Zoo animals and dogs can react to each other, so if you notice any behavioural changes of concern, please move to another exhibit.
Your dog must remain calm and quiet, at least 2 metres away from any animal enclosure boundaries.
Your dog must be fit and healthy when visiting the Zoo, and not shown any signs of ill health – including diarrhoea and vomiting – in the last 24 hours.
They must have been resident in the UK for the last 6 months and have received all annual vaccinations and anthelmintic treatments.
Poop bags are available at the main gate on arrival - you must clean up after your dog and never leave dogs unattended or off the lead.
Water bowls are available for assistance dogs from the Terrace Restaurant upon request.