Access Guide
Overview
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the spectator seating area (debenture seating) and the booths in The Edrich.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- Floors 0 (Ground), 1 (Lower Tier), 2 (Balcony) and 3 (Upper Tier) can be accessed via a standard lift and stairs.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located in the Barclays Edrich Suite and in The Edrich.
- The transfer space varies between left and right in the toilets with adaptations.
- Female and male step-free standard toilet facilities are located in the Edrich.
Lift (Edrich Stand - Lift 3)
- The lift surveyed is located to the rear of the Edrich Stand.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Floors 0 (Ground), 1 (Lower Tier) and 2 (Balcony) can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 100cm.
- The internal dimensions of the lift are 108cm (width) x 208cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- There are other lifts available at this location which are of a similar size.
Stairs (Staircase KK)
- The stairs are located to the rear of the Edrich Stand.
- Floors 0 (Ground) and 2 (Balcony) can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels vary due to the size of the space.
Getting Around
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Access
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- There is step-free level access throughout the majority of walkways.
- The following areas have stepped access: the spectator seating area (debenture seating) and the booths in The Edrich.
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Circulation
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- There are no doors along circulation routes.
- Access throughout may include narrow walkways.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny.
- There may be background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels vary due to the size of the space.
Entrance (Hospitality - Edrich Stand)
- This entrance is located ahead as you exit Edrich Stand - Lift 3.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors open towards you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 82cm.
- The doors have a high colour contrast.
Reception (The Edrich)
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Location
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- The reception is located ahead and to the left after the Hospitality Edrich Stand entrance.
- The distance from the entrance is 6m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 120cm.
- There is not a lowered section at the desk.
- The reception has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels vary due to the use of large glazed walls.
Hospitality (The Edrich)
- The Edrich is located ahead and to the left after entering the Hospitality Edrich Stand entrance.
- There is step-free level access into the bar.
- There are double manual doors with a low visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The door is permanently held open.
- The width of the opening is 69cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the booths.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There is a bar in this area.
- The height of the counter is 111cm.
- There is not a lowered section at the counter.
- Seating available in the room includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in the room includes: tables and booths.
- Some chairs and tables are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- The type of service provided in this room can vary.
- The layout of the room varies according to what it is being used for.
- There are toilets with adaptations and standard toilets available.
Toilet with Adaptations (The Edrich - Left Hand Transfer)
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Location
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- The toilet surveyed is located to the rear of The Edrich.
- The distance from The Edrich entrance is 24m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens by sliding (bi-fold) and has a low colour contrast.
- The width of the opening is 75cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 144cm (width) x 216cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 78cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 96cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a medium colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Hospitality (The Barclays Edrich Suite)
- The Barclays Edrich Suite is located to the right after entering the Hospitality Edrich Stand entrance.
- There is step-free level access into the suite.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 105cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There is a food and drink counter in this area.
- The height of the counter is 92cm.
- There is not a lowered section at the counter.
- Seating available in the room includes: chairs without armrests, sofas and high stools.
- Furniture available in the room includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
- The type of service provided in this room can vary.
- There are toilets with adaptations available.
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Viewing Area
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- There is a single manual door with a low visual contrast.
- The door opens by sliding.
- The width of the opening is 117cm.
- There is step-free level access into the viewing area.
- There is a member of staff available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: flip down seats with armrests.
- There is stepped access to seating
- The steps are 14cm high and 40cm deep.
Toilet with Adaptations (The Barclays Edrich Suite - Right Hand Transfer)
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Location
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- The toilet surveyed is located to the rear of The Barclays Edrich Suite.
- The distance from the Barclays Edrich Suite entrance is 5m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The width of the opening is 85cm.
- There is a second door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 95cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 145cm (width) x 247cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 157cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Spectator Seating Area (Debenture Seating)
- The seating area is sheltered.
- There is tiered seating in this area.
- Designated spaces for wheelchair users are available.
- There is no standard seating with step-free level access in this area.
- All rows of seating have stepped access in this area.
- Seating available includes: flip-down seats with armrests.
- This seating area does not have a dedicated food and drink outlet.
- This seating area has toilet facilities with adaptations and standard toilet facilities.
- The toilet facilities are located within The Edrich.
Designated Viewing Area (Debenture Seating)
- The designated viewing area surveyed is located ahead as you enter the Hospitality Edrich Stand entrance.
- There is step-free level access to the designated viewing area.
- There is a single manual door with a low visual contrast.
- The door opens by sliding.
- The width of the opening is 116cm.
- The designated viewing area is not clearly marked or signed.
- There is 1 designated space for a wheelchair user.
- The view from this area is clear from obstructions.
- Companions sit next to you.
- There is a steward available for assistance.
- There is space for an assistance dog to rest.
- Seating available in this area includes: flip down seats with armrests.
- There is a toilet with adaptations close to the designated viewing area (within approximately 50m).
Lift (Mound Stand)
- The lift surveyed is located to the rear of the Mound Stand.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
View
- Floors 0 (Ground), 2 (Balcony) and 3 (Upper Tier) can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 112cm (width) x 180cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Entrance (Hospitality - Mound Stand)
- This entrance is located on floor 2 (Balcony), to the left after exiting the Mound Stand lift.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door.
- The door opens towards you.
- The width of the opening is 101cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
Hospitality (The Marylebone)
- The Marylebone is located in the Edrich Stand on floor 2 (Balcony), to the left and ahead after exiting the Mound Stand lift.
- There is step-free level access into the area.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 89cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- There is a bar in this area.
- The height of the counter is 110cm.
- There is not a lowered section at the counter.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
- The type of service provided in this room can vary.
- The layout of the room varies according to what it is being used for.
