You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • The venue has 4 floors.
  • Facilities on the ground floor include: a reception, LPC Shop, indoor nets and changing rooms.
  • Facilities on the 1st floor include: Filipa's Café Bar and an exercise studio.
  • Facilities on the mezzanine floor include: a viewing balcony for the indoor nets.
  • Facilities on the 2nd floor include: a gym.
• Getting In and Around View
  • There is step-free access via a slight slope at the most accessible entrance.
  • The most accessible entrance is also the main entrance.
  • There is 1 other entrance.
  • There is stepped access at the other entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the viewing balcony for the indoor nets.
  • There is a manual door along one of the circulation routes.
  • Floors 1 and 2 can be accessed via a standard lift.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on the ground floor, in the corridor behind reception.
  • The toilet with adaptations has a left hand transfer space.
  • Shared step-free standard toilet facilities are located on the ground floor.
  • Gender neutral step-free standard toilet facilities are located on the 1st floor.
• Changing Facilities View
  • Standard changing facilities are located on the ground floor, in the corridor behind reception.
  • Parent and baby changing facilities are located on the 1st floor, in a corridor off the seating area in Filipa's Café Bar.

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located at the front of the building.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a slight gradient.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 155cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open away from you.
• The width of the opening is 122cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There are security barriers at the entrance.
• The maximum width between them is 92cm.

You are on Reception. Skip to the next section.

Reception

Collapse all Expand all

• Location View
  • The reception is located straight ahead as you enter.
  • The distance from the main entrance is 6m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to reception.
  • The height of the reception desk is 116cm.
  • There is a lowered section at the desk, but it was obstructed at the time of the survey.
  • The height of the lowered section is 76cm.
  • The reception has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 85cm to 105cm from the floor.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on LPC Shop. Skip to the next section.

LPC Shop

Collapse all Expand all

• Access to the Shop View
  • The LPC Shop is located immediately to the right as you enter, off the reception area.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the shop.
  • There is an opening without doors.
  • The width of the opening is 124cm.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of product aisle widths are under 120cm.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
  • There is no (or very little) background noise.
  • Seating available for customers includes: chairs without armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Payment Counters and Checkouts View
  • The payment counter is located at the lowered section of the reception desk.
  • Signage is not provided for the counter.
  • The height of the counter is 76cm.
  • There is not a lowered section at the counter.
  • The card payment machine is at a height of 79cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels vary due to the use of large glazed walls.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access View
  • Floors 1 and 2 have step-free access via lift.
  • The mezzanine floor (viewing balcony for indoor nets) has stepped access only.
  • There is step-free level access throughout walkways.
• Circulation View
  • There is a manual door along one of the circulation routes.
  • Access throughout may include narrow walkways.
  • There is a high colour contrast between the walls and floor along the majority of circulation routes.
  • There may be background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs without armrests and benches.
  • Lighting levels vary due to the size of the space.

You are on Indoor Nets. Skip to the next section.

Indoor Nets

• There is step-free level access to this area.
• There is an opening without doors.
• The width of the opening is 150cm.
• Facilities in this area include: indoor nets.
• There is step-free level access throughout all areas.
• There are no doors along circulation routes in this area.
• There is room for a wheelchair user to manoeuvre.
• The walls and floor have a high colour contrast.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Standard Changing Rooms. Skip to the next section.

Standard Changing Rooms

• The changing room surveyed is located on the ground floor, in the corridor behind reception.
• The distance from the main entrance is 45m.
• The most accessible route to the changing room has step-free level access.
• There is a manual door along the most accessible route.
• There is step-free level access into the changing room.
• The door opens inwards and has a high colour contrast.
• The width of the opening is 76cm.
• Internally the door has a high colour contrast.
• Washing and toilet facilities available in the changing room include: a standard shower.
• Changing facilities available in the changing room include: a dry seat for changing and a locker.
• There is also a mirror and a coat hook in the room.
• There is a shower in the changing room.
• There are 2 steps to access the shower area.
• The height of the highest step is 17cm.
• There is a fixed shower head.
• The shower controls are twist turn mixer.
• There is no shower seat.
• There are no grab rails for the shower.
• There are no dropdown rails for the shower.
• The walls and floor have a high colour contrast.
• Lighting levels were even at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the left as you enter.
• The distance from the main entrance is 10m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

Collapse all Expand all

• Standard Lift View
  • The ground, 1st and 2nd floors can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 630kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 75cm.
  • The internal dimensions of the lift are 107cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator.
  • Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located to the left as you enter.
• The ground, 1st, mezzanine (viewing balcony for indoor nets) and 2nd floors can be accessed by these stairs.
• There are handrails on both sides, which are within reach.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm-45cm.
• The steps have open risers.
• Lighting levels vary due to the use of large glazed walls.

You are on Filipa's Café Bar. Skip to the next section.

Filipa's Café Bar

Collapse all Expand all

• Location and Access View
  • Filipa's is located on the 1st floor of the Performance Centre.
  • The most accessible route has a lift.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is a single manual door.
  • The door opens towards you.
  • There is a locked extension leaf.
  • The width of the opening is 114cm.
  • The door has a low colour contrast.
  • This area has a counter where food and drink can be ordered.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located to the left as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 91cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 92cm.
  • The payment machine is portable.
• Service View
  • This area also has colleagues who can provide assistance with ordering.
  • Full table service is not available.
  • Menus types include: wall-mounted and countertop.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • Some flooring is patterned.
  • Seating available in this area includes: armchairs, sofas and benches.
  • Some seating is fixed.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is a sliding door which leads out to the spectator viewing area.
  • The width of the door opening is 160cm.
  • The door requires effort to open.

You are on Exercise Studio. Skip to the next section.

Exercise Studio

• The room is located on the 1st floor.
• The distance from the lift is 25m.
• The most accessible route to the room has step-free level access.
• There is a manual door along the most accessible route.
• This route has narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The width of the opening is 75cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• There is space for an assistance dog to rest.
• The walls and floor have a high colour contrast.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels vary due to the use of large glazed walls.
• There is a sliding door which leads out to the spectator viewing area.
• The width of the door opening is 160cm.

You are on Viewing Balcony. Skip to the next section.

Viewing Balcony

Collapse all Expand all

• Location and Access View
  • The viewing balcony is located on the mezzanine floor between the 1st and 2nd floors.
  • The most accessible route has stepped access.
  • There are no doors to open along the most accessible route.
  • There are 8 steps to this area.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is between 30cm-45cm.
  • There is an opening without doors.
  • The width of the opening is 120cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a medium colour contrast.
  • The flooring is patterned.
  • Seating available in this area includes: high stools.
  • Furniture available in this area includes: high tables.
  • There is background noise in this area.

You are on Gym (Fit With Me). Skip to the next section.

Gym (Fit With Me)

• The gym is located on the 2nd floor.
• There is step-free level access into the gym.
• There is a single manual door.
• The door opens away from you.
• There is a locked extension leaf.
• The width of the opening is 110cm.
• There is a small lip on the threshold of the opening.
• The door has a medium colour contrast.
• There is not step-free level access throughout.
• The following areas have stepped access: all of the equipment.
• There are no doors along circulation routes.
• Access throughout may include moveable physical obstructions.
• There is room for a wheelchair user to manoeuvre.
• The gym is staffed at specific times.
• The walls and floor have a high colour contrast.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights and cable resistance machines.
• Seating available includes: chairs with armrests.
• There is not a hearing assistance system.
• There is background noise in this room.
• Lighting levels vary due to the size of the space.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

Collapse all Expand all

• Location View
  • The toilet surveyed is located on the ground floor, in the corridor behind reception.
  • The distance from the main entrance is 25m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low colour contrast.
  • The width of the opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a low colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 215cm (width) x 224cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 150cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a low colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 90cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 94cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a low colour contrast.
  • The towel dispenser is 90cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 85cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Parent and Baby Room / Feeding Room (1st Floor). Skip to the next section.

Parent and Baby Room / Feeding Room (1st Floor)

• The room is located in a corridor off the rear of the seating area.
• The distance from the lift is 25m.
• The most accessible route to the room has step-free level access.
• There is a manual door along the most accessible route.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens away from you.
• The width of the opening is 75cm.
• The door has a high colour contrast.
• Internally the door has a high colour contrast.
• The height of the baby change facility when in use is 82cm.
• There is also a wash basin, a hand dryer, a paper towel dispenser, a mirror and a coat hook in the room.
• The wash basin has a lever mixer tap.
• The room has a nappy/incontinence items bin.
• The walls and floor have a high colour contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Spectator Seating Area. Skip to the next section.

Spectator Seating Area

• The seating area is not sheltered.
• There is tiered seating in this area.
• Designated spaces for wheelchair users are not available.
• There is no standard seating with step-free level access in this area.
• All rows of seating have stepped access in this area.
• Seating available includes: flip-down seats without armrests.
• This seating area has a dedicated food and drink outlet.
• This seating area has standard toilet facilities.