Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Thomas Lord Suite

Lord's Cricket Ground, St John's Wood, London, NW8 8QN

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • About View
    • The Thomas Lord Suite and all hospitality services are located on the 1st floor of the building.
    • Step-free access is via the external lift only.
    • At the time of the survey, building works were being carried out on the adjacent stand which meant the pathways leading to the building were narrower than usual.
  • Getting In and Around View
    • There is step-free level access via lift at the most accessible entrance.
    • There is stepped access at the main entrance.
    • There is 1 other entrance.
    • There is stepped access at the other entrance.
    • There is step-free level access throughout all areas.
    • There are manual doors along circulation routes.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the 1st floor, off the main corridor, next to the cloakroom.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located on the 1st floor, off the main corridor.

External Lift - Accessible Entrance

  • The lift surveyed is located at the side of the building.
  • The distance from the main entrance is 10m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • Standard Lift View
    • The 1st floor can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 630kg.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 80cm.
    • The internal dimensions of the lift are 108cm (width) x 140cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator.
    • The lift has a separate door to exit.
    • Lighting levels were low at the time of the survey.

Main Entrance

  • This entrance is located just beyond Grace Gate, to the left.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There are 10 steps as you enter.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is between 30cm-45cm.
  • There are double manual doors.
  • The doors open towards you.
  • The width of the opening is 164cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There are 23 steps as you enter.
  • There are handrails on both sides and also a central handrail.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm-45cm.

Getting Around

  • Access View
    • There is step-free level access throughout walkways.
  • Circulation View
    • There are no doors along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • There is background noise in this area which varies depending on the function/event.
    • Wayfinding signage is not provided.
    • Lighting levels were low at the time of the survey.
    • Lighting levels are adjustable.

Counter (Cloakroom)

  • The counter is located on the 1st floor, off the main corridor.
  • The distance from the lift is 20m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • This route has narrow walkways.
  • There is step-free level access to the counter.
  • The height of the counter is 99cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Hospitality (Thomas Lord Suite)

  • The Thomas Lord Suite is located on the 1st floor, off the main corridor.
  • There is step-free level access into the suite.
  • There are double manual doors with a medium visual contrast.
  • The doors open towards you.
  • The width of the opening is 160cm.
  • There are 4 very similar entrances to access the suite, located off the main 1st floor corridor.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is patterned.
  • The walls and floor have a high visual contrast.
  • There is a bar in this area.
  • The height of the counter is 120cm.
  • There is not a lowered section at the counter.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables and high tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • The layout of the room varies according to what it is being used for.
  • There is a central partition which can be used to divide the suite into 2 separate rooms.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the 1st floor, off the main corridor, next to the cloakroom.
    • The distance from the lift is 20m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The width of the opening is 94cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 164cm (width) x 210cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 95cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 79cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 66cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 87cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 98cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 106cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.