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Holywell Park Conference Centre

Loughborough University, Ashby Road, Loughborough, LE11 3GR

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Access Guide

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Summary

  • Building View
    • Services / Facilities within the building include; a conference centre.
  • Location of Toilet/Changing Facilities View
    • Accessible toilet facilities are located on the first floor in the lift/stairwell lobby.
    • Female standard toilet facilities are located on the ground floor at the rear right of the building, and on the first floor in the lift/stair lobby area.
    • Male standard toilet facilities are located on the ground floor at the rear right of the building, and on the first floor in the self service café area.

Rooms and Spaces Links

Getting Here

Useful Information

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by visitors and permit holders.
    • Parking charges apply for all except permit and Blue Badge holders.
    • The car park is located to the front left of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 3 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • The dimensions of the designated parking bay(s) are 228cm x 488cm.
    • The Blue Badge parking bays have a marked zone to one side but not at the rear.
    • The marked zone is 129cm wide.
    • The dimensions of the designated bays do not vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 40m (43yd 2ft) from the Holywell Park Conference Centre.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The dropped kerb between the car park and the building does not have tactile paving.
    • The car park surface is tarmac.
  • Site/Campus Car Parks View
    • There is a site/campus car park for staff, students and visitors within approximately 200m.
    • The name of the car park is Holywell Park Car Park.
    • The car park is located in front of the building.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • Drop Off Point View
    • There is a designated drop off point.
    • There is not a dropped kerb from the drop off point.
    • The drop off point is located in front of the entrance path to the building.
    • The dropped kerb does not have tactile paving.

Parking (Holywell Park Car Park)

  • Car Park View
    • The car park is located on the southeast side of Holywell Park.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 7 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 481cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 130cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 54m from the Holywell Park Conference Centre.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, students, visitors, Blue Badge holders, permit holders, staff permit holders and student permit holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located outside the Holywell Conference Centre.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (minimum 185cm x 210cm).
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the Holywell Conference Centre.
    • There is a dropped kerb without tactile paving from the drop-off point.

Approach (Main Entrance Link Bridge)

  • Approach View
    • The surface of the approach is block paving.
    • There is step-free access on the approach.
  • Comments View
    • The link bridge leads from the Holywell Park Site/Campus car park, the building parking and the drop off point.
    • The link bridge crosses the lake, with block paving at each end.
    • The bridge surface is wood.
    • The link bridge has a canopy giving some weather protection.
    • The width of the link bridge is 290cm.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • This entrance gives access to the ground floor.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • A key card is required for access at this entrance.
    • The height of the key card reader is 98cm.
    • The main door(s) open(s) automatically (towards you).
    • There is a push pad/button to enter and exit the main automatic doors.
    • The entry push pad or push button is 85cm from floor level.
    • The exit push pad or push button is 83cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 86cm.
    • There is also a revolving door next to this one.
  • Comments View
    • The accessible entrance is located to the left of the manual revolving door.
    • There is a similar manual entrance door to the right of the manual revolving door.

Outside Access (Rear Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the building.
    • This entrance gives access to the ground floor.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'imago Loughborough University'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 123cm (4ft).
    • A key card is required for access at this entrance.
    • The height of the key card reader is 103cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 150cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 76cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the first set of doors.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Reception (Main Reception)

  • Reception View
    • The reception point is located on the ground floor, ahead as you enter via the main entrance.
    • The reception point is approximately 10m (10yd 2ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are low to moderate.
    • The height of the reception counter is 110cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is not a hearing assistance system at the reception point.
    • There is a touch screen.
    • The touchscreen(s) is/are between the heights of 99cm and 134cm.
    • There is no wayfinding signage available at/close to the reception.
    • The type of flooring in the reception area is carpet and tiles.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are seats with armrests on both sides.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are high tables and high stools available.

Eating and Drinking (Ground Floor Self Service Area)

  • Location and Access View
    • The following information is for the self-service area.
    • The self-service area is located on the ground floor, to the left as you enter.
    • There is step-free access to the self-service area.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a self service counter.
    • Staff cannot bring food and/or drinks to tables.
    • Takeaway cups are not available.
    • Adapted cups are not available.
    • Drinking straws are not available.
    • This area does not play background music.
    • There is not a hearing assistance system .
  • Self-Service Counter(s) View
    • The height of the counter is 110cm.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 70cm.
    • The surface height of the lowest table is 51cm.
    • The surface height of the highest table is 101cm.
    • Some tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also coffee tables and high tables.
    • The type of flooring in this area is carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are good.
  • Comments View
    • There are self service coffee machines at a height of 160cm to the top.
    • There are no menus.
    • These facilities are all booked and paid for in advance.
    • There are no payment facilities on the day.

Getting Around

  • Access View
    • There is step-free access throughout the building via lift(s).
  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is tiles, vinyl and carpet.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high visual contrast between the walls and floor in the majority of corridors/walkways.
    • There are seats with armrests on both sides at regular intervals.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is not consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in communal areas.
    • There is not a hearing assistance system in the communal areas of the building.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located towards the rear of the building.
    • The stairs are approximately 15m from the main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are G, M and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.

Lift

  • The lift is clearly visible from the entrance.
  • The lift is approximately 15m (16yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, M and 1.
  • The weight limit for the lift is 1000kg.
  • There are manual, heavy, double doors to access the lift lobby on the first floor and on the mezzanine floor.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is medium.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 106cm x 212cm (3ft 6in x 6ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Eating and Drinking (First Floor Self Service Area)

  • Location and Access View
    • The following information is for the self-service area.
    • The self-service area is located on the first floor, ahead as you exit the lift.
    • There is step-free access, via lift, to the self-service area.
    • For access there are double manual doors which may be difficult to open.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is a self service counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does not play background music.
    • There is not a hearing assistance system .
  • Self-Service Counter(s) View
    • The height of the counter is 113cm.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The surface height of the lowest table is 51cm.
    • The surface height of the highest table is 111cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also coffee tables, high tables and high stools.
    • The type of flooring in this area is wood.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
  • Comments View
    • There are only 2 high tables and a coffee table in the self service area.
    • There are self service coffee machines at a height of 160cm to the top.
    • There are no menus.
    • These facilities are all booked and paid for in advance.
    • There are no payment facilities on the day.

Eating and Drinking (Bell Restaurant and Bar)

  • Location and Access View
    • The following information is for the restaurant/bar.
    • The restaurant/bar is located on the first floor, through the self service area.
    • There is step-free access, via lift, to the restaurant/bar.
    • For access there are double manual doors which may be difficult to open.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is a self service counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system .
  • Self-Service Counter(s) View
    • The height of the counter is 85cm.
    • The height of the tray counter/rail is 78cm.
    • The type of flooring in this area is tiles.
  • Tables and Seating View
    • There is not ample room for a wheelchair user to manoeuvre.
    • Staff can move furniture to make a table accessible to wheelchair users.
    • The standard height for the underside of dining tables is 76cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • The type of flooring in this area is carpet.
    • The lighting levels are good.
    • Access to the additional seating area is via 4 medium height (15cm) steps.
  • Comments View
    • There are also 3 freestanding self service areas at a height of 85cm.
    • There is a tray rail at a height of 77cm.
    • There is a bar to the right as you enter.
    • The bar is high (110cm).
    • These facilities are all booked and paid for in advance.
    • There are no payment facilities on the day.

Toilet with Adaptations (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located in the lift/stairwell lobby on the first floor.
    • This accessible toilet is approximately 5m (5yd 1ft) from the lift.
    • There is step-free access into the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The visual contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 86cm.
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 151cm x 201cm (4ft 11in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 74cm (2ft 5in).
    • The transfer space is obstructed by a female sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is medium.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is low.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet does not have a backrest or a cistern.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat visual contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 103cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • The visual contrast between the towel dispenser and the wall is medium.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
    • The contrast between the hand dryer and the wall is medium.

Standard Toilet(s) (Ground Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the ground floor, towards the rear of the building.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 20m from the main entrance.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are good.

Standard Toilet(s) (First floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located on the first floor, in the lift/stairwell lobby area.
    • There is step-free access into the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 5m from the lift.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The male toilet is located on the first floor, in the self service café area, just past the lift/stairwell entry/exit door.
    • There is step-free access into the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 5m from the lift.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are good.