You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include play and stay.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Luton.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• There is a member of staff available at the entrance.
• There is hand sanitiser available at the entrance.
• The hand sanitisers are hand held.
• Hand sanitisers are available inside the venue.
• There is a limited number of people allowed inside.
• There is a Track and Trace system in place.
• There is not a one-way system throughout.
• There is clear signage inside to help with social distancing.
• There are protective clear screens located at desks/counters.
• Toilets are available.

You are on Opening Times. Skip to the next section.

Opening Times

• Opening times for the venue vary according to bookings/events taking place.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks. View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details. View
  • On street marked Blue Badge bays are not available.
  • There is not a designated drop off point.
• Comments View
  • Unmarked on-street parking is available on on Denbigh Road.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 100cm (3ft 3in).

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• Second set of doors View
  • There is a small raised threshold in the doorway.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope is easy.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 110cm (3ft 7in).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 1m (3ft 3in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are not allowed in public parts of the venue.
• The lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located at the rear of the venue.
  • The shared toilet(s) is/are approximately 14m (15yd 11in) from the main entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • Lighting levels are bright.
• Comments View
  • There is a children's toilet located in the shared toilets.
  • A mobile baby change unit is available from a member of staff.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• Home visits / services are available.