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Leagrave Train Station

Station Road, Leagrave, Luton, LU4 9BA

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Access Guide

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Opening Times

  • The venue is open 24hrs.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.

Parking (Grange Avenue)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located to the rear of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 520cm (11ft 10in x 17ft 1in).
    • The nearest designated bay is 40m (43yd 2ft) from the platform 1 entrance.
    • The furthest designated bay is 44m (48yd 4in) from the platform 1 entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.
  • Comments View
    • This car park is accessed via Grange Avenue.

Parking (Station Road)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 1 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 280cm x 580cm (9ft 2in x 19ft).
    • The nearest designated bay is 20m (21yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • The patron does have to cross a road.
    • The road is generally busy.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Platform 1 Entrance)

  • This information is for the entrance located on platform 1.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 450cm (14ft 9in) wide.

Level Change (Platform 1 Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the right as you face the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 6 step(s) to the area / service.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does bypass the step(s).

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are permanently held open.
  • The door opening is 95cm (3ft 1in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is not a level landing at the top of the ramp.

Reception (Ticket Office)

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Opening Times View
    • Monday 06:00 - 07:30.
    • Tuesday 06:00 - 07:30.
    • Wednesday 06:00 - 07:30.
    • Thursday 06:00 - 07:30.
    • Friday 06:00 - 07:30.
    • Saturday 06:00 - 07:20.
    • Sunday 07:45 - 17:45.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Train Station

  • There are generally 4 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • There is a ticket office.
  • The ticket office is located on platform 4.
  • The ticket office is 3m (3yd 10in) from the main entrance.
  • The train companies operating from within this station are Thameslink.
  • The train companies that operate within this station include:.
  • Please click here for access information for Thameslink.
  • There is a taxi rank at the station.
  • The taxi rank is located next to platform 4.
  • The taxi rank is 15m (16yd 1ft) from the main entrance.
  • Shops and services within the station include platform 4 kiosk.
  • All key concourse shops and services have level access.
  • There are 4 platform(s) in the station.
  • The platform(s) accessed by ramp / slope is / are 1-4.
  • The platform(s) accessed by steps only is / are 2-3.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Platforms which have tactile markings at the platform edge are 1-4.
    • Accessible toilets are located on the platform(s).
    • Accessible toilets are located on platform(s) 4.
    • Accessible toilets are not located on the main station concourse.
    • There is not a wheelchair available to borrow.

Train Station Platform

  • This information is for platform(s) 1 - 4.
  • The platform(s) which has/have level access is / are 1 & 4.
  • The platform(s) accessed by steps only is / are 2 & 3.

Level Change (Platforms)

  • There is a/are step(s) to access this area/service.
  • There is/are 15+ step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
    • This accessible toilet is located on platform 4.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens by sliding (automatically).
    • The door is push pad activated.
    • The width of the accessible toilet door is 110cm (3ft 7in).
    • The dimensions of the accessible toilet are 170cm x 240cm (5ft 7in x 7ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is push.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is poor.
    • The lighting levels are bright.
  • Comments View
    • The accessible toilet door is locked by a sensor lock.

Level Change (Accessible Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is moderate.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.