Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Luton Shopmobility

Level 3 Market Car Park, The Mall, Luton, LU1 2LJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Comments View
    • This shopmobility is located on the third floor of The Mall multi-storey car park.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Luton.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Luton.
  • The venue is in a shopping mall.

Opening Hours

Parking

  • for more information on parking, please visit The Mall access guide.
  • http://www.disabledgo.com/.

Outside Access (Main Entrance)

  • This information is for the entrance located on the 3rd floor of the multi-storey car park.
  • There is level access into the venue.
  • Level access is via lift.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 95cm (3ft 1in) wide.

Reception

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low (76cm or lower).
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are bright.

Shopmobility

  • Route maps are not available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are not available.
  • Powered scooters are not available.
  • Equipment does not have to be booked in advance.
  • There is a hire charge.
  • Escorts are not normally available to assist around town / city.
  • Trained escorts are not available for people with a visual impairment.
  • Trained escorts are not available for people with a hearing impairment.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.