Skip to main content

Cwmbran Centre - Monmouth Square Car Park

Cwmbran Centre, Cwmbran, NP44 1PB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

COVID-19 Information (Cwmbran Centre)

Getting Here

Getting Help and Assistance

  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information.
  • Guest Services Associates do receive training in escorting visually impaired people.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • A place of safety is available in the Shopping Centre Management Offices.
  • The venue does not offer a quiet shopping experience.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs, motorised wheelchairs, tri wheel walkers, mobility scooters, walking sticks and walking frames.
  • To obtain mobility aids please contact Torfaen Community Transport.

Parking

  • The venue does have its own parking facilities.
  • The car park is located off Glyndwr Road.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 188cm (6ft 2in).
  • The car park does not have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 14 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 490cm (7ft 7in x 16ft 1in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • There are additional car parks for staff and visitors.
  • There are 6 additional car parks located around the perimeter of the Cwmbran Centre.
  • There are no parking charges for the car park.
  • Parking is free for visitors of the venue.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete.
  • There is not a road to cross between the car park and the entrance.
  • There is not a/are not clearly marked drop-off point(s).

Approach (Car Park Exit)

  • The surface of the approach is concrete.
  • The approach surface is uneven in places.
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.

Car Park Pedestrian Exit (Car Park Exit)

  • This information is for the pedestrian exit located in Monmouth Car Park.
  • The pedestrian exit is clearly signed.
  • The pedestrian exit is clearly signed with 'shops, toilets, lift'.
  • There is ramped/sloped access at this exit.
  • There are no doors at this exit.
  • The width of the door opening is 287cm.
  • The ramp/slope is located in front of the access point.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are low.

Level Change (Access to Lift and Stairs)

  • There is a ramp/slope located beyond the car park entrance.
  • The ramp/slope is used to access the Monmouth Square Car park, the public toilets and access to the lift and stairs at the Monmouth Square access point.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are good.

Lift (Monmouth Square)

  • There is a lift for public use.
  • The lift is located to the left beyond the access point.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 6m (6yd 1ft) from the Monmouth Square Access Point.
  • There is 1 other lift in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Levels 1 and 2.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 82cm (2ft 8in).
  • The dimensions of the lift are 111cm x 220cm (3ft 8in x 7ft 3in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Access Point (Monmouth Square)

  • This information is for the access point located on Monmouth Square.
  • This access point gives access to Monmouth Square Car Park and public toilets.
  • The access point is clearly signed.
  • This access point sign says 'Monmouth Square Car Park and Toilets'.
  • There is step-free access at this access point, via lift.
  • There is a canopy or recess which provides weather protection at this access point.
  • The step(s) is/are located to the right beyond the access point.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • There is a lift to access this access point.
  • The lift does not bypass the ramp/slope.
  • The lift does bypass the step(s).

Approach (Monmouth Square)

  • The surface of the approach is stone/concrete tiles.
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.

Approach (Monmouth Square - Stepped)

  • The surface of the approach is stone/concrete tiles.
  • Photographs 1-3 show the access to the entrance/exit to the underground car park from Monmouth Square and the shopping area.
    Photographs 4-7 show the access to the entrance/exit from the underground car park leading to the stepped entrance to Monmouth Square.
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • There is not a level landing at the top of the ramp/slope.

Car Park Pedestrian Exit (Monmouth Square - Stepped)

  • This information is for the pedestrian exit located in Monmouth Car Park and Monmouth Square.
  • The pedestrian exit is clearly signed.
  • The pedestrian exit is clearly signed with 'Monmouth Car Park'.
  • There is ramped/sloped and stepped access at this exit.
  • There are no doors at this exit.
  • The ramp/slope is located on the approach to the entrance.
  • The gradient of the ramp/slope is slight.
  • The step(s) is/are located beyond the entrance.
  • There is/are 15+ step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) has/have tactile paving at the top and bottom.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • Comments View
    • The entrance gives access to Monmouth Square and the Monmouth Square Car Park.

Approach (The Mall)

  • The surface of the approach is tarmac and block paving.
  • The approach surface is uneven in places.
  • Photographs 1 and 2 show the access to the entrance on The Mall for the Monmouth Car Park.
    Photographs 3 and 4 shown the access to the entrance from the Monmouth Car Park.
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.

Car Park Pedestrian Exit (The Mall)

  • This information is for the pedestrian exit located in The Mall and Monmouth Car Park.
  • The pedestrian exit is clearly signed.
  • The pedestrian exit is clearly signed with 'to the shops'.
  • There is ramped/sloped and stepped access at this exit.
  • There are no doors at this exit.
  • The ramp/slope is located on the path leading to the exit.
  • The gradient of the ramp/slope is slight.
  • The step(s) is/are located from the underground car park in front, from The Mall beyond the exit.
  • There is/are 15+ step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) has/have tactile paving at the top and bottom.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.