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Cwmbran Centre - Monmouth Square Car Park

Cwmbran Centre, Cwmbran, NP44 1PB

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
  • Guest Services Associates do receive training in escorting visually impaired people.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • A place of safety is available in the Shopping Centre Management Offices.
  • The venue does not offer a quiet shopping experience.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include tri wheel walkers, motorised wheelchairs, mobility scooters, walking frames, wheelchairs and walking sticks.
  • To obtain mobility aids please contact Torfaen Community Transport.

Parking

  • The venue does have its own parking facilities.
  • The car park is located off Glyndwr Road.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 188cm (6ft 2in).
  • The car park does not have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 14 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 490cm (7ft 7in x 16ft 1in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Parking View
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
    • There are additional car parks for staff and visitors.
    • There are 6 additional car parks located around the perimeter of the Cwmbran Centre.
  • Paying View
    • There are no parking charges for the car park.
    • Parking is free for visitors of the venue.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is concrete.
    • There is not a road to cross between the car park and the entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Approach (Car Park Exit)

  • The surface of the approach is concrete.
  • The approach surface is uneven in places.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.

Car Park Pedestrian Exit (Car Park Exit)

  • This information is for the pedestrian exit located in Monmouth Car Park.
  • The pedestrian exit is clearly signed.
  • The pedestrian exit is clearly signed with 'shops, toilets, lift'.
  • There is ramped/sloped access at this exit.
  • There are no doors at this exit.
  • The width of the door opening is 287cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the access point.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The lighting levels at the ramp/slope are low.

Level Change (Access to Lift and Stairs)

  • There is a ramp/slope located beyond the car park entrance.
  • The ramp/slope is used to access the Monmouth Square Car park, the public toilets and access to the lift and stairs at the Monmouth Square access point.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are good.

Lift (Monmouth Square)

  • There is a lift for public use.
  • The lift is located to the left beyond the access point.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 6m (6yd 1ft) from the Monmouth Square Access Point.
  • There is 1 other lift in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Levels 1 and 2.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 82cm (2ft 8in).
  • The dimensions of the lift are 111cm x 220cm (3ft 8in x 7ft 3in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Access Point (Monmouth Square)

  • This information is for the access point located on Monmouth Square.
  • This access point gives access to Monmouth Square Car Park and public toilets.
  • The access point is clearly signed.
  • This access point sign says 'Monmouth Square Car Park and Toilets'.
  • There is step-free access at this access point, via lift.
  • There is a canopy or recess which provides weather protection at this access point.
  • Step(s) View
    • The step(s) is/are located to the right beyond the access point.
    • There is/are 15+ step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
  • Lift View
    • There is a lift to access this access point.
    • The lift does not bypass the ramp/slope.
    • The lift does bypass the step(s).

Approach (Monmouth Square)

  • The surface of the approach is stone/concrete tiles.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.

Approach (Monmouth Square - Stepped)

  • The surface of the approach is stone/concrete tiles.
  • Photographs 1-3 show the access to the entrance/exit to the underground car park from Monmouth Square and the shopping area.
    Photographs 4-7 show the access to the entrance/exit from the underground car park leading to the stepped entrance to Monmouth Square.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has no handrails.
    • There is not a level landing at the top of the ramp/slope.

Car Park Pedestrian Exit (Monmouth Square - Stepped)

  • This information is for the pedestrian exit located in Monmouth Car Park and Monmouth Square.
  • The pedestrian exit is clearly signed.
  • The pedestrian exit is clearly signed with 'Monmouth Car Park'.
  • There is ramped/sloped and stepped access at this exit.
  • There are no doors at this exit.
  • Ramp/Slope View
    • The ramp/slope is located on the approach to the entrance.
    • The gradient of the ramp/slope is slight.
  • Step(s) View
    • The step(s) is/are located beyond the entrance.
    • There is/are 15+ step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.
  • Comments View
    • The entrance gives access to Monmouth Square and the Monmouth Square Car Park.

Approach (The Mall)

  • The surface of the approach is tarmac and block paving.
  • The approach surface is uneven in places.
  • Photographs 1 and 2 show the access to the entrance on The Mall for the Monmouth Car Park.
    Photographs 3 and 4 shown the access to the entrance from the Monmouth Car Park.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.

Car Park Pedestrian Exit (The Mall)

  • This information is for the pedestrian exit located in The Mall and Monmouth Car Park.
  • The pedestrian exit is clearly signed.
  • The pedestrian exit is clearly signed with 'to the shops'.
  • There is ramped/sloped and stepped access at this exit.
  • There are no doors at this exit.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the exit.
    • The gradient of the ramp/slope is slight.
  • Step(s) View
    • The step(s) is/are located from the underground car park in front, from The Mall beyond the exit.
    • There is/are 15+ step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are good.