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Cwmbran Centre - Torfaen Community Transport

32 Gwent Square, Cwmbran, NP44 1PL

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Access Guide

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COVID-19 Information (Cwmbran Centre)

Summary

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:30.
  • Saturday 09:00 - 17:30.
  • Sunday 10:00 - 16:00.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located off Gwent Square.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Shopmobility'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (away from you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 96cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 78cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the entrance.
    • The gradient of the ramp/slope is slight.

Counter

  • Counter View
    • The counter is located to the left as you enter.
    • The counter is approximately 4m (4yd 1ft) from the main entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are moderate to good.
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is carpet.
  • Seating Area View
    • There is a waiting area close to the counter.
    • Access to the waiting area is unobstructed.
    • There is sufficient space for a wheelchair user to use the waiting area.

Inside Access

  • Access and Circulation View
    • There is step-free access throughout the building.
    • The type of flooring in corridors/walkways is carpet.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
  • Audio View
    • This venue does not play background music/sound.
    • There is a hearing assistance system.
    • The system is a portable loop.
    • Staff are trained to use the hearing system.
    • The hearing assistance system was not tested at the time of the survey.

Shopmobility

  • Route maps are not available.
  • Manual wheelchairs are available.
  • Powered wheelchairs are available.
  • Powered scooters are available.
  • Equipment does not have to be booked in advance.
  • There is a hire charge.
  • Escorts are not normally available to assist around town / city.
  • Trained escorts are not available for people with a visual impairment.
  • Trained escorts are not available for people with a hearing impairment.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located in the bus terminal toilet block.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located in the bus terminal toilet block.