You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• The alternative formats documents can be provided in include; Braille on request and large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Manchester Airport is 9 miles south of Manchester City Centre, next to the M56 and with easy links to the M6, M60 and M62.
    The postcode for the airport is M90 1QX. Please note, your Sat-Nav may not reflect the most updated road layout.
  • There are a number of official airport parking options available.
  • For more information on getting to Manchester Airport by car please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • Manchester Airport is well-served by a network of local and regional buses, running daily from early morning to late night; including weekends and bank holidays.
  • For more information on getting to Manchester Airport by bus please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Manchester Airport Station.
  • The station is located at the heart of the airport campus, which means passengers have easy access to all the terminals. With moving walkways throughout, it should take no more than 5-15 minutes to get to and from the terminals.
  • For more information on getting to Manchester Airport by train please click here (opens new tab).
  • For more information on the Access Guide for Manchester Airport Station please click here (opens new tab).

You are on Airport Parking (Car Drop Off Area - Level 2). Skip to the next section.

Airport Parking (Car Drop Off Area - Level 2)

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• Parking View
  • The car park is located off Hotel Road.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 200cm (6ft 7in).
  • The car park does not have a barrier control system at the entrance.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
• Exiting the Car Park View
  • There are bollards on the walkways on approach to the exit from the car park.
    The height of the bollards is 115cm and the width between the bollards is 105cm.
    There is a slight slope leading to the doors.
    There are two sets of automatic doors, both sets of doors are 140cm wide.

You are on Key Drop Off Area - Level 2. Skip to the next section.

Key Drop Off Area - Level 2

• The Key Drop Off area is located ahead as you exit the car park.
• There is step free access throughout this area.
• The surface of the flooring is vinyl.
• The height of the touchscreens are between 110cm and 125cm.
• The key drop off slots are located at the rear of the room.
• The height of the slots are between 85cm and 135cm.
• The drop off slot 26 is for Blue Badge parking.
• There is a help point within PRM seating located to the left after you enter.
• The height of the help point is 100cm.
• There is a departure information board located next to the lifts.

You are on Accessible Toilet(s) (Level 2 - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 2 - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located at the rear of the Key Drop Off Area.
  • This accessible toilet is approximately 15m (16yd 1ft) from the lift entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is fair.
• Toilet Features View
  • The dimensions of the accessible toilet are 175cm x 220cm (5ft 9in x 7ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm (3ft 3in).
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is a dropdown rail on the transfer side.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are not available in the toilet.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 110cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • The toilet roll holder is on the dropdown rail.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 130cm (4ft 3in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 95cm (3ft 1in).
  • The contrast between the hand dryer and the wall is poor.

You are on Standard Toilet(s) (Level 2). Skip to the next section.

Standard Toilet(s) (Level 2)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located at the rear of the Key Drop Off area.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is lever.
  • Lighting levels are moderate to good.

You are on Other Floors (Key Drop Off to Exit). Skip to the next section.

Other Floors (Key Drop Off to Exit)

• Stairs can be used to access other floors.
• The stairs are located to the left of the Key Drop Off area.
• There are manual, heavy, single doors to enter and exit the stairwell on all floors.
• The floors which are accessible by stairs are G,1 and 2.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are provided on landings.
• The lighting levels at the steps are moderate to good.

You are on Lift (Key Drop Off to Exit). Skip to the next section.

Lift (Key Drop Off to Exit)

• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 130cm.
• The dimensions of the lift are 180cm x 270cm (5ft 11in x 8ft 10in).
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.
• There is a/are similar lift(s) available.

You are on Exit. Skip to the next section.

Exit

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• Exit View
  • This information is for the exit located ahead after you exit the lift.
  • The exit area/door is clearly signed internally.
  • The exit is step-free.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 135cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 135cm.

You are on Buses to/from Terminal Buildings. Skip to the next section.

Buses to/from Terminal Buildings

• There are bus stops located next to the Drop and Go Building.
• There are buses which transport people to and from the Drop and Go Building to the Terminals.
• There is step free access to the bus stops.
• The path to the bus stops crosses the bus access road.
• There are bollards on both sides of the crossing.
• The height of the bollards is 105cm and the width between the bollards is 95cm.
• The crossing has dropped kerbs with tactile paving.
• The bus stops are sheltered with bench seating.

You are on Outside Access (Car Collections). Skip to the next section.

Outside Access (Car Collections)

• This information is for the entrance located at the front of the building.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does not/do not contrast visually with its immediate surroundings.
• The main door(s) open(s) automatically (towards you).
• The door(s) is/are double width.
• The width of the door opening is 135cm.
• There is a second set of doors.
• The door(s) open(s) automatically (towards you).
• The door(s) is/are double width.
• The width of the door opening is 135cm.

You are on Other Floors (Entrance to Key Returns). Skip to the next section.

Other Floors (Entrance to Key Returns)

• Stairs can be used to access other floors.
• The stairs are located to the right after you enter.
• There are manual, heavy, double doors to enter and exit the stairwell on all floors.
• The floors which are accessible by stairs are G,1 and 2.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are provided on landings.
• The lighting levels at the steps are moderate to good.

You are on Lift (Entrance to Key Returns). Skip to the next section.

Lift (Entrance to Key Returns)

• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 130cm.
• The dimensions of the lift are 180cm x 270cm (5ft 11in x 8ft 10in).
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.
• There is a/are similar lift(s) available.

You are on Key Returns- Level 1. Skip to the next section.

Key Returns- Level 1

• The Key Return area is located ahead as you exit the lift.
• There is step free access throughout this area.
• The surface of the flooring is vinyl.
• The height of the touchscreens are between 90cm and 120cm.
• The key return lockers are located in the centre of the room.
• The height of the lockers are between 55cm to 150cm.
• There are two sets of automatic doors at the exit from the Key Returns to the car collection area, both sets of doors are 140cm wide.
• There are slight slopes from the doors leading to the parking bays.
• There are bollards after the doors.
• The height of the bollards is 115cm and the width between the bollards is 105cm.

You are on Airport Parking (Car Pick Up - Level 1). Skip to the next section.

Airport Parking (Car Pick Up - Level 1)

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• Parking View
  • The car park is located next to the Key Returns area.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 200cm (6ft 7in).
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 12 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).