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Terminal 3 Arrivals Gates 1-19

Manchester Airport, Manchester, M90 1QX

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Access Guide

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COVID-19 Information (Manchester Airport)

  • The information in this section was taken in October 2020.
  • The terminals remain open for business aligned to passenger schedules. However Terminals 2 and 3 have closed with all operations concentrated in Terminal 1. Further information on terminal changes can be found here.
  • Some of the car products have paused trading due to the changes in terminal operations. At present this includes; Meet and Greet products in all terminals, Jet Parks products and the Terminal 2 car parking products.
  • There have been no changes to the airports opening times.
  • A small external queuing system exists for Terminal 1 A.
  • To manage social distancing in the terminals, only travelling persons are permitted in terminal buildings.
  • For guests requiring special assistance they may be assisted up to such a point where they have reported to ABM or proceeded through security having completed the check-in process.
  • In Terminal 1 on the main departures level (A), access to the check-in hall is permitted only through Doors 2. Doors 1 & 3 are unavailable during this time.
    Access into the terminal using the escalator from the Skylink us not available. Adjacent lifts/stairs should be used.
  • Hand sanitiser is available at all entry/exit points and key 'high touch' areas. These have been positioned so as to not impede general access around the site.
  • General orientation around the buildings is unchanged with the exception of Terminal 1 check-in.
  • Signage is in place across the site to enforce the social distancing measures. This is supported by regular audio announcements.
  • Protective screens have been installed at all counters where face to face transactions occur including the reception points for assistance, check-in, ticket desks and in retail outlets. In other areas such as security where this is not practical, the wearing of face coverings is mandatory.
  • Toilets are available.
  • There have been no changes to the toileting facilities.
  • The adult changing facility in Terminal 2 is currently closed due to the closure of the terminal.
  • Additional Customer Service personnel have been added within the check-in halls to manage access control for travelling guests only.
  • • From December 2020, COVID testing will be available to meet UK and foreign government requirements for travel to destinations which require evidence of a negative test for entry or to reduce quarantine periods. From 15th December 2020, passengers arriving in the UK will be able to reduce their quarantine period by taking a test five days after arrival and receiving a negative result.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Services / facilities within the building include Greggs, the Spud Factory, Joe's Kitchen, Post Office, Travelex Foreign Exchange, Boots, WHSmith, Spar, The Aviation Shop, Voyager Arcade and Car Rental Courtesy Phones.
  • Related link Terminal 1 Baggage Reclaim.
  • Http://www.disabledgo.com/access-guide/manchester-airport/terminal-1-baggage-reclaim-2

Introduction

  • Comments View
    • These arrivals gates lead to Terminal 3 Domestic Baggage Reclaim.

Getting Here

Outside Access (Gate 16)

  • This information is for the entrance located off the apron.
  • The main door(s) open both ways.
  • The doors are double width.
  • The door opening is 126cm (4ft 2in) wide.
  • Comments View
    • There is not level access at this gate.
    • The main doors open towards you (pull).
    • The doors are double width.
    • The doors are permanently held open.
    • The door opening is 153cm (5ft ) wide.
    • The top of the stairs from Gate 16 is 159 metres from Domestic Baggage Reclaim.
    • All other gates, except Gates 2-3, are similar to this, and are between 82 and 216 metres from Domestic Baggage Reclaim.
    • Passengers who may find difficulty with the stairs will be accompanied to Baggage Reclaim via a lift.

Level Change (Gate 16)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • Comments View
    • There are 15+ steps leading up from the gate to the arrival corridor.
    • The lighting levels at the steps are medium.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The handrails are on both sides.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 140m (153yd 4in) from the Domestic Baggage Reclaim.
    • This accessible toilet is located on the side of the main corridor, between Gates 16 and 17.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 228cm x 227cm (7ft 6in x 7ft 5in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 189cm (6ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 3).
    • There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.

Standard Toilet(s)

Outside Access (Gate 3E)

  • This information is for the entrance located at the far end of the Gate 2-3 area.
  • Comments View
    • There is not level access at this gate.
    • The main doors open automatically.
    • The doors are single width.
    • The door opening is 90cm (2ft 11in) wide.
    • All gates in this area are similar to this.
    • Gate 3E is 53 metres from the Gates 2-3 lift.
    • The other gates here are the following distances from the Gates 2-3 lift:-
    • Gate 2 - 11 metres
    • Gate 3A - 16 metres
    • Gate 3B - 35 metres
    • Gate 3C - 24 metres
    • Gate 3D - 33 metres.

Level Change (Gate 3E)

  • There is a ramp located to the right of the gate as you exit.
  • The ramp is moderate.
  • The ramp is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 142cm (4ft 7in).
  • There are 4 steps located to the left of the gate as you exit.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp overcomes the steps, and has handrails both sides.

Inside Access (Gates 2-3)

  • There is not level access in this area.
  • Background music is not played.
  • The lighting levels are medium.

Level Change (Gates 2-3A)

  • There is a ramp leading from the lounge area to these gates.
  • The ramp is moderate.
  • The ramp is permanent.

Accessible Toilet (Gates 2-3)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 19m (20yd 2ft) from the Gates 2-3 lift.
    • This accessible toilet is located next to Gate 3C.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 139cm x 180cm (4ft 7in x 5ft 11in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 103cm (3ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 2).
    • There is a RoomMate device available for the accessible toilet. RoomMate is an electronic, wall-mounted device which offers audio description of the toilet to blind and visually impaired visitors. For use of the RoomMate please phone the venue in advance.

Standard Toilet(s) (Gates 2-3)

Other Floors (Gates 2-3)

  • Steps View
    • The floors which are accessible by stairs are 0-1.
    • There are 15+ steps between floors.
    • The lighting level is medium.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • These stairs are 268 metres from Domestic Baggage Reclaim.

Lift (Gates 2-3)

  • There is a lift for public use.
  • The lift is located at the far end of the departures level.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-1.
  • The lift is 252m (276yd) from Domestic Baggage Reclaim.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 91cm x 140cm (2ft 12in x 4ft 7in).
  • The clear door width is 79cm (2ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is bright.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.

Inside Access

  • There is not level access in this area.
  • Background music is not played.
  • The lighting levels are varied.
  • Access to the Flight Transfers area is located off the main corridor, at the far end by Gate 1, 211 metres from Baggage Reclaim.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading down to Domestic Baggage Reclaim.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.