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Terminal 1 Departures Gates 1-15 (Pier B)

Manchester Airport, Manchester, M90 1QX

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Access Guide

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Introduction

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Outside Access (Pier B Entrance)

  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 147cm (4ft 10in) wide.

Level Change (Pier B Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 137cm (4ft 6in).

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are medium.
  • Motorised scooters are allowed in public parts of the venue.
  • Comments View
    • There are vending machines available along the pier.
    • The photographs show the vending machines located near Gates 2 and 3.

Level Change (Side Seating Area)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading off the main corridor to the seating areas.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • Comments View
    • The seating areas accessed by ramps are located by gate 5 opposite Gate 10.
    • All other seating areas have level access from the pier entrance.

Outside Access (Gate 6)

  • There is not level access from this gate.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 88cm (2ft 10in) wide.
  • Gate 8 has a similar entrance.
  • The distances to these gates from the Pier B entrance are as follows :-
  • Gate 6 - 137 metres
  • Gate 8 - 182 metres.

Lift (Gate 6A Lift)

  • There is a lift for public use.
  • The lift is located by Gate 6A.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-1.
  • The lift is 146m (159yd 2ft) from the Pier B entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 92cm x 140cm (3ft x 4ft 7in).
  • The clear door width is 79cm (2ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lighting level in the lift is low.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • There is a moderate ramp on level 0, leading from this lift to the airport apron, shown in photograph 2.

Outside Access (Gate 10)

  • There is not level access from this gate.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 88cm (2ft 10in) wide.

Other Floors (Gate 10)

  • Steps View
    • The floors which are accessible by stairs are 0-1.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Comments View
    • These steps lead from the boarding desk to the gate.
    • Passengers that cannot access the gate via the stairs need to alert the gate staff as soon as possible.
    • They can then be accompanied to the lifts by Gates 6A or 12.
    • There are stairs leading to all gates on this pier except Gates 6, 8 and 12.
    • The distances to the boarding desks from the Pier B entrance for the gates accessed by stairs are as follows :-
    • Gate 2 - 37 metres
    • Gate 3 - 80 metres
    • Gate 4 - 93 metres
    • Gate 5 - 111 metres
    • Gate 6A - 137 metres
    • Gate 7 - 159 metres
    • Gate 9 - 163 metres
    • Gate 8A - 200 metres
    • Gate 10 - 228 metres
    • Gate 10A - 245 metres
    • Gate 11 - 256 metres.

Level Change (Gates 12-15 Extra Seating Lounge)

  • Ramp / Slope View
    • There is a ramp/slope located off the main corridor past Gate 10.
  • Comments View
    • The ramp leads up to an extra seating area for Gates 12-15.
    • It contains seating with armrests on both sides, and a hearing loop.

Lift (Gate 12 Lift)

  • There is a lift for public use.
  • The lift is located by Gate 12.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-1.
  • The lift is 274m (300yd) from Pier B entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 92cm x 140cm (3ft 0in x 4ft 7in).
  • The clear door width is 79cm (2ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lighting level in the lift is low.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • Comments View
    • There is a moderate ramp on level 0, leading from this lift to the airport apron, shown in photograph 2.

Outside Access (Gate 12)

  • There is not level access from this gate
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 160cm (5ft 2in) wide.
  • This gate is 273 metres from the Pier B entrance.

Level Change (Gate 12)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • Comments View
    • There is a ramp or slope to access this gate.
    • The ramp is located in front of the gate.
    • The ramp is easy.
    • The ramp is permanent.
    • There is also a moderate ramp leading up to the airbridge from the gate, shown in photograph 2.

Level Change (Gate 12 Airbridge)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located on the airbridge.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • Comments View
    • There is a slope to access the aircraft from this gate.
    • The slope is located on the airbridge.
    • The slope is moderate.
    • The slope is permanent.
    • The gradient of the slope in the airbridge will differ depending on the aircraft to be boarded. It will be steep for the upper part of an Airbus A380.
    • Assistance will always be available to passengers boarding.

Lift (Gate 3 Lift)

  • There is a lift for public use.
  • The lift is located by Gate 3.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0-1.
  • The lift is 130m (142yd 6in) from the Pier B entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 135cm x 92cm (4ft 5in x 3ft).
  • The clear door width is 80cm (2ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lighting level in the lift is bright.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • Wheelchair users need to be accompanied by a member of staff whilst using this lift.
    • The lift allows access to Gate 3, entrances A,B,C and D.

Inside Access (Gate 3)

  • There is level access to the service.
  • This venue does not play background music.
  • The lighting levels are bright.
  • Comments View
    • There is seating available at Gate 3.
    • The departure desks A,B,C and D are all high level.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 130m (142yd 6in) from the entrance.
    • This accessible toilet is located along the corridor to the right, past Gate 5.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 110cm x 178cm (3ft 7in x 5ft 10in).
    • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • All accessible toilets within the airport have Non Visual Disabilities signage (photograph 2).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located along the corridor to the right, past Gate 5.
    • The female toilets are 130m (142yd 6in) from the Pier B entrance.
    • Inside the venue, there is level access to the female toilet.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located along the corridor to the right, past Gate 5.
    • The male toilets are 128m (139yd 2ft) from the Pier B entrance.
    • Inside the venue, there is level access to the male toilet.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located next to the adapted toilet.
    • The height of the baby change table once extended is 96cm (3ft 2in).
    • Inside the venue, there is level access to the baby change facility.