Access Guide
Getting to the Etihad Stadium
Car Parking and Drop Off
Outer Concourse
Access Point (Accessible Entrance S)
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Access Point
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- This information is for the access point located at the front of The Colin Bell Stand.
- The access point is clearly signed.
- There is step-free access to the access point.
- The access point door(s) does not/do not contrast visually with its immediate surroundings.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the access point opening is 110cm.
- There is a/are fixed ticket reader(s) at the access point.
- The height of the ticket reader(s) is/are 110cm.
- There is a steward available for assistance.
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Access to the Stand Concourse
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- There is step-free access from the access point to the stand concourse.
Lift (Accessible Entrance S)
- There is a lift for public use.
- The lift is located ahead as you enter.
- The lift is clearly visible from the entrance.
- The lift is approximately 3m (3yd 10in) from the Accessible Entrance S.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is poor.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 150cm x 270cm (4ft 11in x 8ft 10in).
- There are no separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Turnstile(s) (The Colin Bell Stand - Towers (Levels 2 & 3))
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Turnstile(s)
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- This information is for the turnstile(s) located located on the corner of The Colin Bell Stand.
- The turnstile(s) used to access the stand is/are R, T, V and X.
- The turnstile(s) is/are clearly signed.
- The turnstiles are all similar.
- There is step-free access to the turnstile(s) surveyed.
- The turnstile(s) opening width is 55cm.
- There is a/are fixed ticket reader(s) at the turnstile(s) surveyed.
- The height of the ticket reader(s) is/are 110cm.
- There is a steward available for assistance.
- The turnstile(s) can be overcome by using either accessible entrance.
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Access to the Stand Concourse
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- There is ramped/sloped access from the turnstile(s), to the stand concourse.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp/slope.
- The handrail(s) is/are on both sides going up.
- The ramp is very long and is used to access the concourse and hospitality areas.
Reception (Joe's)
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Reception
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- The reception point is located to the left as you exit the lift, immediately prior to the entrance into Joe's.
- The reception point is approximately 12m (13yd 4in) from the lift.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a plain background.
- The lighting levels at the reception point are good.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the reception point.
- The type of flooring in the reception area is laminate.
Hospitality (Joe's)
- The bar is located on Level 2 (first floor) of The Colin Bell Stand Hospitality.
- There is step-free access to this area.
- The door/opening width(s) is/are 75cm+ for the room(s).
- There is step-free access within this area.
- There is ample room for a wheelchair user to manoeuvre.
- The type of flooring in this area is vinyl/laminate.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- There is a bar/service counter.
- The height of the bar or service counter is medium height (77cm - 109cm).
- There is a lowered section of the counter.
- The lowered section of the counter is not at the recommended height of 76cm.
- There is a clear knee recess beneath the lowered section of the counter.
- The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
- The clear floor space beneath tables in the room(s) is 100cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- There is a hearing assistance system.
- The hearing assistance system is not signed.
- The hearing system is available only on request.
- Staff are trained to use the system.
- Background music varies according to the function/event.
- The type of service provided in this room can vary.
- The layout of the room varies according to what it is being used for.
- There is a single, heavy, manual door with an opening width of 75cm+ for access to the pitch viewing area.
- There is ramped/sloped access to the pitch viewing area from the room.
- There is designated seating for wheelchair users in the pitch viewing area.
- There is a steep ramp with handrails on both sides to access the designated bays (The Colin Bell Stand - Level 2).
The designated seating platform is located at the top of the ramp.
Following this, there are between 1-15+ steps leading down/up to the remaining seating. - The room can be hired for functions and meetings on non match days.
- There is an/are accessible toilet(s) available within the room/suite.
- There are standard toilets available within the room/suite.
- There are ambulant cubicles available in the standard toilets.
- There is not a separate parent and baby room within the room/suite.
Designated Seating Area(s) (The Colin Bell Stand - Level 2)
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Seating Area 1
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- This information is for the designated seating area located on the concourse level.
- There is ramped/sloped access to the designated seating area.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up.
- The designated seating area(s) is/are clearly marked.
- The view from the seating area is good.
- There is/are 10 designated space(s) for wheelchair users in the seating area.
- Companions sit next to the patron.
- There is sufficient space for an assistance dog to rest.
- There is a dedicated steward to provide assistance.
- There is an accessible toilet close to the seating area.
- The designated wheechair spaces are shared between general admission and hospitalty/bar areas. Please contact the club for more information.
Accessible Toilet(s) (Joe's)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- The accessible toilet surveyed is for the sole use of disabled people.
- This accessible toilet is located to the right as you enter Joe's.
- There is step-free access to the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a steward.
- There is pictorial and written text signage on or near the toilet door.
- The door opens outwards.
- The door is heavy.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 180cm x 190cm (5ft 11in x 6ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 110cm (3ft 7in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 120cm and 180cm from the floor.
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 108cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Comments
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- There is a privacy curtain within this facility.