Access Guide
Overview (Altrincham Hospital)
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About
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- This is a small hospital providing a range of general and specialist outpatient and diagnostic services.
- Services available in the venue include: X-ray, Ultrasound, Outpatients, Blood Tests, Dialysis Unit, Physiotherapy.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is on-street standard parking and a public car park nearby.
- The name of the nearest car park is Goose Green Car Park.
- View information on Goose Green Car Park (opens new tab) .
- The nearest step-free train station is Altrincham.
- The nearest bus station is Altrincham Exchange.
- The nearest tram stop is Altrincham.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via a very easy ramp at the most accessible entrance.
- There is also an entrance into the hospital from the underground car park.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- The lower ground, ground, first, second and third floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located on the first floor in the outpatients clinic reception area.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Disability Awareness training.
Getting Around (Altrincham Hospital)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels were even at the time of the survey.
Seating Area (Waiting Area 1)
- The waiting area is located on the left after entering the hospital via the main entrance.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- The chairs are fixed.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Seating Area (Waiting Area 2)
- The waiting area is located at the far side of the reception area after entering via the main hospital entrance.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
- The chairs and tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Room (Quiet/Prayer Room)
- The room is located on the ground floor opposite reception.
- The distance from the main entrance is 17m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Lift (Main Lifts)
- The lift surveyed is located at the far end of the reception area.
- The distance from the main entrance is 30m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The lower ground, ground, first, second and third floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 140cm.
- The internal dimensions of the lift are 140cm (width) x 242cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Opposite Main Lifts)
- The stairs surveyed are located opposite the lifts at the far end of the main reception area.
- There is a single manual door to access the stairwell.
- The lower ground, ground, first, second and third floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.