You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

Collapse all Expand all

• By Road View
  • The main hospital site is located in the city centre of Manchester on one of the busiest roads in the region.
    It can be accessed by car via the M56 and Princess Road or the A34 and Birchfields Road from the south or the M66/M60 and Rochdale Road from the north.
    Note that the roads surrounding the site will face disruption over the next few years due to works associated with the Bus Priority Package.
    The post code for SAT NAV is M13 9WL.
  • Parking can be in high demand at the main site so please allow time to find a space when you arrive.
    Car parking for patients and visitors is largely located in one of the two multi-storey car parks located at either the North East (Grafton Street Multi-storey) or South West (Hathersage Road Multi-storey) of the site.
    Each of these car parks provide parking for patient, visitor and staff car parking and operates a pay on foot system where customers make their payment for parking on exiting the car park.
    A very limited amount of parking is available in front of Accident and Emergency which is a pay and display car park.
    There are no parking charges for: Disabled badge holders. Relatives of Intensive Care/High Dependency Unit patients. Frequent attenders (three or more times a week). Relatives of long stay patients.
    If all disabled spaces are full, disabled badge holders may park in any normal car park space free of charge.
• By Bus View
  • The main hospital site on Oxford Road is very well served by buses.
    Twenty different routes from across Manchester all stop directly here.
    This includes the hospital hybrid bus (the 147) which costs £1.50 for a day ticket and travels from Manchester Piccadilly Train Station via the Universities, stopping on site.
    The First Bus 18 Service from Langley stops on The Boulevard which is close to all main hospital entrances.
    There is also a 'Park and Ride' service from which you can take a free shuttle bus to the main hospital site and then walk or catch a 5 minute bus down Oxford Road to the Dental Hospital.
    The Trafford General Hospital shuttle runs from 10am to 3pm, Monday to Friday. It departs from the main entrance of Trafford General Hospital towards the main hospital site on Oxford Road (and returns) approximately every 30 minutes.
• By Train View
  • The closest railway stations are Manchester Oxford Road (MCO), approximately 1 mile away, and Manchester Piccadilly (MAN), approximately 1.5 miles away.
    Both are a short walk, cycle or bus ride from the main hospital site on Oxford Road.
• By Tram View
  • The nearest tram stop is at St Peter's Square at the north end of Oxford Road, approximately 1.5 miles away.
    This is a short walk, cycle or bus ride from the main hospital site on Oxford Road.
  • For a personalised rail timetable, simply click the link below and enter your starting station, destination (MCO or MAN) and travel time.
  • To view the web page described above click here (opens in new tab).
  • Transport for Sick Children is a registered charity working throughout Greater Manchester and helping children to reach their hospital appointments.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located inside the Manchester Royal Infirmary Entrance 2.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 276 1234.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• A limited number of wheelchairs are available at each Hospital entrance.
  Nursing staff complete an e-learning course to assist with treating patients with learning disabilities.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located off The Boulevard and directly in front of the entrances to Manchester Royal Eye Hospital and Saint Mary's Hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 305cm x 600cm (10ft x 19ft 8in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located within the car parking area, directly outside the entrances to Manchester Royal Eye Hospital and Saint Mary's Hospital.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 38m (41yd 1ft) from the Manchester Royal Eye Hospital Main Entrance.
• Comments View
  • The nearest designated bay to Saint Mary's Hospital Main Entrance is 24 metres.
  • The nearest designated bay to the Manchester Royal Infirmary Entrance 2 is 72 metres.
  • There is a maximum 30 minute wait in the drop off zone.

You are on Outside Access (Manchester Royal Eye Hospital Main Entrance). Skip to the next section.

Outside Access (Manchester Royal Eye Hospital Main Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of the building off The Boulevard.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 148cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 148cm.
• Comments View
  • There is a barrier down the centre of the entrance to create a one way system.
  • There are additional hand sanitiser units and face mask dispensers available.
  • The mask dispenser is 143cm high.

You are on Getting To (Eye J (Macular Treatment Centre)). Skip to the next section.

Getting To (Eye J (Macular Treatment Centre))

• Eye J (Macular Treatment Centre) is/are located on the first floor of Manchester Royal Eye Hospital.
• Access to Eye J (Macular Treatment Centre) is via the Manchester Royal Eye Hospital entrance.
• Enter via the Manchester Royal Eye Hospital entrance and proceed straight ahead through the atrium until you come to lift G on your right.
  Take the lift to the first floor.
  On exiting the lift, go left down the corridor and the entrance to Eye Clinic J is located on the right.
• There is step free access, via lift, to Eye J (Macular Treatment Centre).
• Eye J (Macular Treatment Centre) is approximately 65m from the lift G.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Other Floors (Junction 6). Skip to the next section.

Other Floors (Junction 6)

Collapse all Expand all

• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5 and 6.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Lift (Atrium - Lift G). Skip to the next section.

Lift (Atrium - Lift G)

• There is a lift for public use.
• The lift is located in the Manchester Royal Eye Hospital atrium.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 50m (54yd 2ft) from the Manchester Royal Eye Hospital Main Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G and 1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is fair.
• The clear door width is 110cm.
• The dimensions of the lift are 160cm x 142cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is low to moderate.

Collapse all Expand all

• Comments View
  • The lift doors are identified with large letters.

You are on Entrance (Eye J - Day Case Unit). Skip to the next section.

Entrance (Eye J - Day Case Unit)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located on the first floor of Manchester Royal Eye Hospital.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 120cm .
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 125cm (4ft 1in).
  • There is a door release button when exiting.
  • The height of the door release button is 112cm (3ft 8in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 166cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 162cm.

You are on Opening Times (Eye J (Macular Treatment Centre)). Skip to the next section.

Opening Times (Eye J (Macular Treatment Centre))

• Monday 08:00 - 18:00.
• Tuesday 08:00 - 18:00.
• Wednesday 08:00 - 18:00.
• Thursday 08:00 - 18:00.
• Friday 08:00 - 18:00.
• Saturday 08:00 - 14:00.
• Sunday Closed.

You are on Department / Service (Eye J (Macular Treatment Centre)). Skip to the next section.

Department / Service (Eye J (Macular Treatment Centre))

Collapse all Expand all

• Department / Service Access View
  • Eye J (Macular Treatment Centre) is located on the first floor, to the right after you have entered the department from reception.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; consultation rooms, ambulant toilet facilities for everyone, treatment rooms, a sub waiting area, sub receptions, a waiting room/area, standard toilet facilities, accessible toilet facilities for everyone and a main reception.
  • There are 12 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.

You are on Reception (Eye J (Macular Treatment Centre)). Skip to the next section.

Reception (Eye J (Macular Treatment Centre))

Collapse all Expand all

• Reception View
  • The reception point is located to the right from the department entrance.
  • The reception point is approximately 7m (7yd 1ft) from the department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • The hearing assistance system is not signed.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.

You are on Reception (Nurses Station). Skip to the next section.

Reception (Nurses Station)

Collapse all Expand all

• Reception View
  • The reception point is located to the right from the department entrance.
  • The reception point is approximately 20m (21yd 2ft) from the department entrance.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • The seats do not have armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Waiting Room / Area (Corridor Waiting Area). Skip to the next section.

Waiting Room / Area (Corridor Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 23m from the department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Chairs with armrests are not available.
• No tables are permanently fixed.
• The surface height of the lowest table is 40cm.
• The tables do contrast visually with the floor.
• There is not ample room for a wheelchair user to manoeuvre.
• The manoeuvring space is obstructed by chairs and a table.
• Announcements are in person and visual.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Consultation / Treatment Room (J4 Consulting Room). Skip to the next section.

Consultation / Treatment Room (J4 Consulting Room)

• There is / are 12 consultation / treatment room(s) available.
• The name / number of the room surveyed was; J4 Consulting Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• Staff are not trained to use the system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (J11 Treatment Room). Skip to the next section.

Consultation / Treatment Room (J11 Treatment Room)

• There is / are 12 consultation / treatment room(s) available.
• The name / number of the room surveyed was; J11 Treatment Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• Some chairs are height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (J12 Consulting Room). Skip to the next section.

Consultation / Treatment Room (J12 Consulting Room)

• There is / are 12 consultation / treatment room(s) available.
• The name / number of the room surveyed was; J12 Consulting Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• Some chairs are permanently fixed.
• Some chairs are height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located next to the nurses station.
  • This accessible toilet is approximately 18m from the department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens by sliding (Bi-Fold).
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 163cm x 245cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 115cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 88cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 74cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 94cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 117cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The shared toilet is located to the left of the nurses station.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 24m from the department entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • The colour contrast between the internal toilet door(s) and wall(s) is good.
  • The colour contrast between the walls and floor is good.
  • The toilet seats have a good colour contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 88cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the right of the basin.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Manchester Royal Eye Hospital Building link (new tab) - click here.
• Eye J (Day Case Unit) link (new tab) - click here.