You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The main hospital site is located in the city centre of Manchester on one of the busiest roads in the region. It can be accessed by car via the M56 and Princess Road or the A34 and Birchfields Road from the south or the M66/M60 and Rochdale Road from the north. The post code for SAT NAV is M13 9WL.
  • Parking can be in high demand at the main site so please allow time to find a space when you arrive. Car parking for patients and visitors is largely located in one of the two multi-storey car parks located at either the North East (Grafton Street Multi-storey) or South West (Hathersage Road Multi-storey) of the site. Each of these car parks provide parking for patient, visitor and staff car parking and operates a pay on foot system where customers make their payment for parking on exiting the car park. A very limited amount of parking is available in front of Accident and Emergency which is a pay and display car park There are no parking charges for: Disabled badge holders Relatives of Intensive Care/High Dependency Unit patients Frequent attenders (three or more times a week) Relatives of long stay patients If all disabled spaces are full, disabled badge holders may park in any normal car park space free of charge.
• By Bus View
  • The main hospital on Oxford Road is very well served by buses. Twenty different routes from across Manchester all stop directly here. This includes the hospitals hybrid bus (the 147) which costs £1.50 for a day ticket and travels from Manchester Piccadilly Train Station via the Universities, stopping on site. The First Bus 18 Service from Langley stops on The Boulevard which is close to all main hospital entrances. There is also a 'Park and Ride' service from which you can take a free shuttle bus to the main hospital site and then walk or catch a 5 minute bus down Oxford Road to the Dental Hospital. The Trafford General Hospital shuttle runs from 10am to 3pm, Monday to Friday. It departs from the main entrance of Trafford General Hospital towards the main hospital site on Oxford Road (and returns) approximately every 30 minutes.
• By Train View
  • The closest railway stations are Manchester Oxford Road (MCO), approximately 1 mile away, and Manchester Piccadilly (MAN), approximately 1.5 miles away. Both are a short walk, cycle or bus ride from the main hospital site on Oxford Road.
• By Tram View
  • The nearest tram stop is at St Peter's Square at the north end of Oxford Road, approximately 1.5 miles away. This is a short walk, cycle or bus ride from the main hospital site on Oxford Road.
• Useful Links View
  • Please see the link below for help with route planning to the hospital.
  • To view the web page described above click here (opens in new tab).
  • Transport for Sick Children is a registered charity working throughout Greater Manchester and helping children to reach their hospital appointments.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located inside the Manchester Royal Infirmary Entrance 2.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 276 1234.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• A limited number of wheelchairs are available at each Hospital entrance.
  Nursing staff complete an e-learning course to assist with treating patients with learning disabilities.

You are on Hospital Parking (Grafton Street Car Park). Skip to the next section.

Hospital Parking (Grafton Street Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the North of the Manchester Royal Infirmary.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
  • The car park does not have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 100+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 490cm x 600cm.
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located off Nelson Street next to the car park vehicular exit.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • Payment machines are located at the pedestrian entrance and along the Level 0 walkway which leads to the Security Office.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
• Comments View
  • The car park uses Automated Number Plate Recognition (ANPR) for the payment of parking charges.

You are on Outside Access (Manchester Royal Infirmary Outpatients Entrance). Skip to the next section.

Outside Access (Manchester Royal Infirmary Outpatients Entrance)

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• Entrance Details View
  • This information is for the entrance located to the right of Manchester Royal Infirmary Entrance 1.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located between the two sets of doors.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
  • The width of the ramp is 112cm.
  • The lighting levels at the ramp/slope are moderate to good.
• Comments View
  • There are identical doors with a slope to exit the department.

You are on Outside Access (Manchester Royal Infirmary Entrance 1). Skip to the next section.

Outside Access (Manchester Royal Infirmary Entrance 1)

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• Entrance Details View
  • This information is for the entrance located off Grafton Street.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 116cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 168cm.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the Manchester Royal Infirmary Entrance 1.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up the ramp.
• Comments View
  • The first door is an automatic sliding door.

You are on Entrance (Outpatients Clinics Main Reception). Skip to the next section.

Entrance (Outpatients Clinics Main Reception)

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• Entrance Details View
  • This information is for the entrance located off a corridor to the right of the Entrance 1 reception.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 170cm.

You are on Opening Times (Outpatients Department Reception). Skip to the next section.

Opening Times (Outpatients Department Reception)

• Monday 08:00 - 18:00.
• Tuesday 08:00 - 18:00.
• Wednesday 08:00 - 18:00.
• Thursday 08:00 - 18:00.
• Friday 08:00 - 18:00.
• Saturday Closed.
• Sunday Closed.

You are on Entrance (Clinics A & B). Skip to the next section.

Entrance (Clinics A & B)

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• Entrance Details View
  • This information is for the entrance located in the clinics corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 172cm.

You are on Entrance (Clinics A, B, C & D). Skip to the next section.

Entrance (Clinics A, B, C & D)

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• Entrance Details View
  • This information is for the entrance located in the Outpatients Department.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 162cm.

You are on Reception (Outpatients Department). Skip to the next section.

Reception (Outpatients Department)

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• Reception View
  • The reception point is located ahead of you as you enter.
  • The reception point is approximately 15m (16yd 1ft) from the Manchester Royal Infirmary Outpatients entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • The waiting room / area does not have background music playing.
  • There is a red flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

You are on Counter (Interview Counters). Skip to the next section.

Counter (Interview Counters)

• The Interview Counters is located to the left of the Outpatients Department reception desk.
• The counter is approximately 17m (18yd 1ft) from the Manchester Royal Infirmary Outpatients entrance.
• The counter is clearly visible from the entrance.
• There is step free access to the counter.
• The lighting levels at the counter are moderate to good.
• The height of the counter is low (76cm or lower).
• There is sufficient space to write or sign documents on the counter.
• The counter is staffed.
• There is not a hearing assistance system.

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• Comments View
  • There are screens to separate patients at these counters due to Covid.
  • The minimum width between the screens is 82cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are not trained to use the hearing assistance system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 09/03/2022.
• The hearing assistance system was working at the time of testing.
• This venue does not play background music.
• Wayfinding signage is available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are moderate to good.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

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• Comments View
  • The nearest accessible toilet is located in the Manchester Royal Infirmary Entrance 1 reception waiting area.

You are on Standard Toilet(s) (Waiting Area). Skip to the next section.

Standard Toilet(s) (Waiting Area)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the Outpatients Department waiting area.
  • The female toilet(s) is/are approximately 7m (7yd 1ft) from the Manchester Royal Infirmary Outpatients entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet with wall mounted grab rails is available.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the waiting area.
  • The male toilet(s) is/are approximately 8m (8yd 2ft) from the Manchester Royal Infirmary Outpatients entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet with wall mounted grab rails is available.
  • Lighting levels are medium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Manchester Royal Infirmary Building link (new tab) - click here.
• Grafton Street Multi-Storey Car Park link (new tab) - click here.