Skip to main content

Upper North Lounge - Ascot House

Ascot House, Ascot Avenue, Manchester, M33 4GT

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Here

  • By Road View
    • From the south and west, proceed eastwards along the M56 and exit the motorway at junction 7.
      After leaving the motorway, follow signs for the A56 towards Altrincham and continue along the A56 for approximately 5 miles.
      You will then come to a junction controlled by traffic lights.
      Turn left here into Woodhouse Lane and continue until you reach a roundabout.
      Take the third exit off the roundabout on to Manor Avenue.
      Continue along Manor Avenue for about half a mile, then turn left into Ascot Avenue. After a short way the venue will then be seen on the right.
      From the north and east, proceed along the M60 until you reach junction 7.
      When you leave the motorway follow signs for the A56 towards Altrincham.
      Follow the A56 for around two miles until you reach a junction controlled by traffic lights.
      Turn right here into Woodhouse Lane and continue until you reach a roundabout.
      Take the third exit off the roundabout on to Manor Avenue.
      Continue along Manor Avenue for about half a mile, then turn left into Ascot Avenue. After a short way the venue will then be seen on the right.
    • Ample visitor parking is provided adjacent to the venue however, there are no Blue Badge bays.
  • By Bus View
    • The nearest bus stop is 250 metres away on Manor Avenue.
      It provides direct services to and from Sale and Ashton-On-Mersey.
  • By Train View
    • The nearest train station is Navigation Road, which is 2.5 miles away.
      The station provides direct services to Manchester Piccadilly, Chester, Northwich, Altrincham and Stockport.
  • By Tram View
    • The nearest tram stop is Timperley which is 2 miles away.
      This provides direct services to and from Manchester Piccadilly, Manchester Victoria, Altrincham, Deansgate and Bury.
  • Useful Links View

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters cannot be provided on request.
  • Language interpreters cannot be provided on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are available.

Services Available

  • 1 View
    • Assessment use Upper North Lounge.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the left of the venue building.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • The surface of the venue car park is uneven in places with some loose chippings over the tarmac.

Getting To

  • Upper North Lounge is/are located on the first floor.
  • Access to Upper North Lounge is via the main entrance.
  • Enter the building and immediately turn right.
    Proceed along the corridor. The lift entrance is located on the right.
    Take the lift to the first floor. The entrance to the Upper North Lounge is located on the right on exiting the lift.
  • There is step free access, via lift, to Upper North Lounge.
  • Upper North Lounge is approximately 3m from the North Lift entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 129cm (4ft 3in).
    • There is an intercom.
    • The height of the intercom is 130cm (4ft 3in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 95cm (3ft 1in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located immediately before the entrance.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.

Lift (North Corridor)

  • There is a lift for public use.
  • The lift is located at the end of the north corridor.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 107cm x 138cm (3ft 6in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low to moderate.

Inpatient Unit / Ward

  • Unit / Ward Information View
    • This is a shared unit/ward.
    • There is/are 9 bedroom(s) available.
    • The bedrooms do not have ensuite facilities.
    • There is/are 9 bed(s) on this unit/ward in total.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 117cm (3ft 10in).
    • There is level access throughout the unit/ward.
    • There is no clear signage on the unit/ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the unit/ward which is shiny and could cause issues with glare or look slippery to some people.
    • The unit/ward does not play background music.
    • A mobile hoist is available on the unit/ward.
    • There is an accessible washroom with a bath for patients on the unit/ward.
    • There are not accessible toilet facilities for patients on the unit/ward.
    • Toilets suitable for ambulant disabled patients are available on the unit/ward.
    • The lighting levels are varied.
  • Visitor Facilities View
    • There is not a relatives' room on the unit/ward.
    • There are no accessible toilet facilities on the unit/ward for visitors.
    • Accessible toilet facilities for visitors are located on the ground floor corridor.
    • There are no standard toilet facilities on the unit/ward for visitors.
    • Standard toilet facilities for visitors are located on the ground floor corridor.
  • Visiting Times View
    • Visiting times vary, please contact the ward in advance.
    • The visiting times are the same for each day.
    • Protected meal times are between 13:00 to 14:00 17:00 to 18:00.

Day Room / Lounge Area

  • There is a day room/lounge area.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is not a/are not door(s) into the day room/lounge area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There are armchairs and a mixture of seats with and without armrests.
  • No chairs are permanently fixed.
  • Some tables are permanently fixed.
  • The distance between the floor and the lowest table is 54cm (1ft 9in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Washroom

  • Washroom Details View
    • The washroom surveyed has a height adjustable bath and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located at the end of the right hand corridor as you enter the ward.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 82cm (2ft 8in).
    • The dimensions of the washroom are 295cm x 326cm (9ft 8in x 10ft 8in).
    • There is an emergency pull cord alarm.
    • There is also an intercom alarm system in this washroom.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 170cm from the floor.
    • There is not a mirror.
    • There is a wash basin.
    • The height of the wash basin is 74cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is twist/turn. It is not a mixer tap.
    • There is a soap dispenser.
    • The height of the soap dispenser is 104cm.
    • There is a towel dispenser.
    • The height of the towel dispenser is 122cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Bath Details View
    • There is a bath.
    • The height of the side of the bath from floor level is 70cm (2ft 4in).
    • The bath is height adjustable.
    • The bath tap type is twist/turn. It is a mixer tap.
    • There is a shower over/for the bath.
    • The shower head is hand held.
    • There are not wall-mounted grab rails available for the bath.
    • A bath hoist is available.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the washroom floor and walls is fair.
    • Lighting levels are good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The male toilet is located along the right hand corridor as you enter the ward.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • There are vertical wall mounted rails on both sides of the toilet.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The information above relates to the male toilet. There is a different configuration of rails in the female toilet.
    • The height of the wash basin(s) is 74cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The female toilet is located along the left hand corridor as you enter the ward.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 77cm.
    • The wash basin(s) tap type is lever.
    • Lighting levels are good.

Ascot House Main Building Access Guide

  • To view the Ascot House Main Building Access Guide please click here.