You are on Getting To The Hospital (Northern Manchester General Hospital). Skip to the next section.

Getting To The Hospital (Northern Manchester General Hospital)

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• By Road View
  • North Manchester General Hospital is located off Delaunays Road, Crumpsall. Follow signs from the A576 Middleton Road. Alternatively travel along the A664 Rochdale Road, turning onto Middleton Old Road, then onto Old Market Street until it becomes Delaunays Road. Access to the hospital site is also available off Crescent Road and Charminster Drive. The postcode for the sat-nav is M8 5RB.
  • The hospital has four building entrances, the Main Entrance on Crumpsall Way, Entrance 1 opposite Car Park 1, Entrance 3 (The Quad) and Entrance 4 both off Central Drive. Accident and Emergency has its own entrance off Central Drive. Patient and visitor parking areas are identified by green signage and are numbered 1 to 4. These numbers relate to the entrance they are nearest to. The nearest parking area for Accident and Emergency is Patient and Visitor Car Park 2. Drop off/pick up areas (orange signs) and some further small areas of patient and visitor parking, plus some Blue Badge parking are located near to the Main Entrance, Entrance 1 and Entrance 3 and some departments within the site itself. For Park House there are Blue Badge bays directly in front of the unit. The nearest main car park is Car Park 2.
• By Bus View
  • The hospital has good bus service links. The main bus services are the 42, 52, 53 and 118 with a further seven bus services serving numerous locations.
  • There is an onsite bus stop.
  • The main bus stop is located outside the main entrance of the hospital and there are several other smaller bus stops around the site located on Central Drive.
  • The main entrance bus stop is a glass shelter with bench seating set at 43cm high. There is space for a wheelchair to wait in the shelter although space is limited.
  • The route to the main entrance from the bus shelter could be difficult without assistance. There are obstacles such as Bus stop signposts and waste bins. There is a road to cross with dropped curbs to get to the main hospital entrance. There are small slight slopes on the route to the hospital main entrance from the bus stop. The distance is approximately 40 metres from the bus stop to the hospital main entrance.
• By Train View
  • The nearest mainline train station is Manchester Piccadilly Station. The station has step free access.
• By Tram View
  • North Manchester General Hospital is a short walk (5-10 mins) from both the Abraham Moss and Crumpsall Metrolink stops on the Bury line.
• Useful Links View
  • Walking Route map from Crumpsall Metrolink.
  • To view the web page described above click here (opens in new tab).
  • Go Northwest Buses.
  • To view the web page described above click here (opens in new tab).
  • Information on Stagecoach Buses.
  • To view the web page described above click here (opens in new tab).
  • Northern Railway.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (North Manchester General Hospital). Skip to the next section.

Getting Help and Assistance (North Manchester General Hospital)

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on level 2 in Block C.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 624 0420.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• A limited number of wheelchairs are available at each hospital entrance.

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• Useful Links View
  • Car Parking Information link (new tab) - click here.

You are on Hospital Parking (Car Park 1). Skip to the next section.

Hospital Parking (Car Park 1)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located outside Outpatients F to the left of the main building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 465cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside entrance 1.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 28m (30yd 1ft) from the Outpatients F.
• Comments View
  • The nearest designated bay is 90m from Entrance 1 of the main hospital building.
  • There is a pedestrian crossing between the car park and Entrance 1 of the hospital.
  • The route from this car park to entrance 1 has slopes and dropped kerbs and assistance may be required.

You are on Outside Access (Entrance 1). Skip to the next section.

Outside Access (Entrance 1)

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• Entrance Details View
  • This information is for the entrance located to the left of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 176cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 165cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located directly leading to the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • There are bollards to the left of the entrance where the ambulances park, these do not interfere with the access to the entrance.

You are on Getting To (Antenatal Ward - Maternity Triage/Antenatal Day Unit). Skip to the next section.

Getting To (Antenatal Ward - Maternity Triage/Antenatal Day Unit)

• The Antenatal Ward - Maternity Triage/Antenatal Day Unit is/are located in Block K level 3.
• Access to the Antenatal Ward - Maternity Triage/Antenatal Day Unit is via the Main Entrance.
• Enter via entrance 1 and head along the corridor. Turn left, then turn right and take the lifts on the left to level 3. Turn right out of the lift and the entrance to the Antenatal Ward - Maternity Triage/Antenatal Day Unit is on the left at the end of the corridor.
• There is step free access, via lift, to the Antenatal Ward - Maternity Triage/Antenatal Day Unit.
• The Antenatal Ward - Maternity Triage/Antenatal Day Unit is approximately 30m from the Lift.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Lift (K block Lift - L1). Skip to the next section.

Lift (K block Lift - L1)

• There is a lift for public use.
• The lift is located to the left of entrance 1.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 20m (21yd 2ft) from the entrance 1.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are 0, 1, 2 and 3.
• There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 140cm.
• The dimensions of the lift are 160cm x 260cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors (K Block). Skip to the next section.

Other Floors (K Block)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 0, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Waiting Room / Area (Maternity Triage/Antenatal Day Unit Waiting Area). Skip to the next section.

Waiting Room / Area (Maternity Triage/Antenatal Day Unit Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 2m from the Antenatal Ward - Maternity Triage/Antenatal Day Unit Entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Chairs with armrests are not available.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Opening Times (Maternity Triage/Antenatal Day Unit). Skip to the next section.

Opening Times (Maternity Triage/Antenatal Day Unit)

• This service is open 24 hours.

You are on Department / Service (Maternity Triage/Antenatal Day Unit). Skip to the next section.

Department / Service (Maternity Triage/Antenatal Day Unit)

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• Department / Service Access View
  • Maternity Triage/Antenatal Day Unit is located on level 3 of K Block.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 160cm .
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 107cm (3ft 6in).
  • There is an intercom.
  • The height of the intercom is 107cm (3ft 6in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is a door release button when exiting.
  • The height of the door release button is 105cm (3ft 5in).
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are moderate to good.
• Department / Service Facilities View
  • This department/service has; ambulant toilet facilities for everyone, a waiting room/area, treatment rooms, consultation rooms, standard toilet facilities and a main reception.
  • There are 9 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located on level 3 of K Block, outside of the Postnatal Ward.
  • There are standard toilet facilities within this department/service.

You are on Reception (Maternity Triage/Antenatal Day Unit). Skip to the next section.

Reception (Maternity Triage/Antenatal Day Unit)

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• Reception View
  • The reception point is located in front as you enter the department.
  • The reception point is approximately 7m (7yd 1ft) from the Antenatal Ward - Maternity Triage/Antenatal Day Unit entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Consultation / Treatment Room (Maternity Triage/Antenatal Day Unit - P11). Skip to the next section.

Consultation / Treatment Room (Maternity Triage/Antenatal Day Unit - P11)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; P11.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with an open extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 132cm (4ft 4in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

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• Comments View
  • This area consists of 6 bays which are divided by curtains.
  • The shower Room was out of service at the time of the survey.

You are on Consultation / Treatment Room (Side Room - Maternity Triage/Antenatal Day Unit - P10). Skip to the next section.

Consultation / Treatment Room (Side Room - Maternity Triage/Antenatal Day Unit - P10)

• There is / are 9 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room P10.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

You are on Washroom (Shower Room P10). Skip to the next section.

Washroom (Shower Room P10)

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• Washroom Details View
  • The washroom surveyed has a shower and a toilet.
  • There is/are 3 washroom(s) of this type in the department.
  • The washroom surveyed is located in Room 10.
  • There is step free access to the washroom surveyed once inside the department.
  • This washroom is female.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door is easy to open.
  • The width of the door opening is 80cm (2ft 7in).
  • The dimensions of the washroom are 200cm x 165cm (6ft 7in x 5ft 5in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 86cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 126cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 133cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which can act as a back rest.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is a dropdown rail but no transfer space.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 86cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is not a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • There is no seat for the shower.
  • There are wall-mounted grab rails available for the shower.
  • The shower cubicle is accessed via a shallow step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The toilet seat colour contrast is poor.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are moderate to good.

You are on Washroom (Shower Room P11). Skip to the next section.

Washroom (Shower Room P11)

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• Washroom Details View
  • The washroom surveyed has a shower, a toilet and a wash basin.
  • There is/are 3 washroom(s) of this type in the ward.
  • The washroom surveyed is located in room P11.
  • The washroom surveyed is approximately 32m from the department entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is female.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door is easy to open.
  • The width of the door opening is 77cm (2ft 6in).
  • The dimensions of the washroom are 200cm x 165cm (6ft 7in x 5ft 5in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 86cm.
  • As you face the wash basin the wall-mounted grab rails are on the left.
  • The tap type is twist/turn. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 123cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 134cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which can act as a back rest.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is a dropdown rail but no transfer space.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 90cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is not a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower control type is twist/turn.
  • There is no seat for the shower.
  • There are wall-mounted grab rails available for the shower.
  • The shower cubicle is accessed via a deep step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.
• Comments View
  • The step to access the shower cubicle is 10cm high.
  • At the time of survey the shower was non-operational and the showerhead had been removed.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• North Manchester General Hospital- Blocks H, I, J and K link (new tab) - click here.