Access Guide
Getting To The Hospital
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By Road
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- The main hospital site is located in the city centre of Manchester on one of the busiest roads in the region.
It can be accessed by car via the M56 and Princess Road or the A34 and Birchfields Road from the south or the M66/M60 and Rochdale Road from the north.
Note that the roads surrounding the site will face disruption over the next few years due to works associated with the Bus Priority Package.
The post code for SAT NAV is M13 9WL.
There are bus gates on Oxford Road.
This means that parts of the road are only open to buses, black cabs and pedal cycles from 6am to 9pm every day.
By buses we mean motor vehicles built or adapted to carry more than eight people (not including the driver).
If you drive there in any other vehicle during these hours you could be fined up to £90.
One bus gate covers the area between Hathersage Road, near Whitworth Park, and Booth Street East and West, near the Royal Northern College of Music in both directions.
The other bus gate goes from Whitworth Street West up to Portland Street. This section just covers traffic heading north, towards the city centre.
Bus gates will be marked with standard ‘no motor vehicles’ signs – a red circle with a motorbike above a car inside. - Car parking for patients and visitors at the Oxford Road site is largely located in one of two multi-storey car parks located at either the North East (Grafton Street Multi-storey) or South West (Hathersage Road Multi-storey) of the site.
Each of these car parks provide parking for patient, visitor and staff car parking and operates a pay on foot system where customers make their payment for parking on exiting the car park.
The nearest car park to Saint Mary's Hospital is located directly outside the Saint Mary's Hospital main entrance off The Boulevard.
A very limited amount of parking is available in front of Accident and Emergency which is a pay and display car park.
The hospital does not charge for parking for: Blue Badge holders Relatives of Intensive Care/High Dependency Unit patients Frequent attenders (three or more times a week) Relatives of long stay patients.
If all Blue Badge spaces are full, badge holders may park in any normal car park space free of charge.
- The main hospital site is located in the city centre of Manchester on one of the busiest roads in the region.
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By Bus
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- The main hospital on Oxford Road is very well served by buses.
Twenty different routes from across Manchester all stop directly here.
This includes the hospitals hybrid bus (the 147) which costs £1.50 for a day ticket and travels from Manchester Piccadilly Train Station via the Universities, stopping on site.
The First Bus 18 Service from Langley stops on The Boulevard which is close to all main hospital entrances.
There is also a 'Park and Ride' service from which you can take a free shuttle bus to the main hospital site and then walk or catch a 5 minute bus down Oxford Road to the Dental Hospital.
The Trafford General Hospital shuttle runs from 10am to 3pm, Monday to Friday. It departs from the main entrance of Trafford General Hospital towards the main hospital site on Oxford Road (and returns) approximately every 30 minutes.
- The main hospital on Oxford Road is very well served by buses.
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By Train
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- The closest railway stations are Manchester Oxford Road (MCO), approximately 1 mile away, and Manchester Piccadilly (MAN), approximately 1.5 miles away.
Both are a short walk, cycle or bus ride from the hospital's Oxford Road location.
- The closest railway stations are Manchester Oxford Road (MCO), approximately 1 mile away, and Manchester Piccadilly (MAN), approximately 1.5 miles away.
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By Tram
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- The closest tram stop is at St Peter's Square at the north end of Oxford Road, approximately 1.5 miles away.
This is a short walk, cycle or bus ride from the hospital's Oxford Road location.
- The closest tram stop is at St Peter's Square at the north end of Oxford Road, approximately 1.5 miles away.
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Useful Links
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- Click the link below to download a summary of all buses which stop at the hospital, including estimated travel time and weekend/evening frequency.
- To view the web page described above click here (opens in new tab).
- For a personalised rail timetable, click the link below and enter the starting station, destination (MCO or MAN) and travel time.
- To view the web page described above click here (opens in new tab).
- Transport for Sick Children is a registered charity working throughout Greater Manchester and helping children to reach their hospital appointments.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located inside the Manchester Royal Infirmary entrance 2.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 276 1234.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- A limited number of wheelchairs are available at each hospital entrance.
Nursing staff complete an e-learning course to assist with treating patients with learning disabilities.
Hospital Parking
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Parking
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- The hospital does have a dedicated car park.
- The car park is located directly in front of the entrances to Manchester Royal Eye Hospital and Saint Mary's Hospitals off The Boulevard.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 305cm x 600cm (10ft x 19ft 8in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located within the car parking area.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 24m (26yd 9in) from the Saint May's Hospital entrance.
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Comments
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- Saint Mary's Hospital entrance is only visible from the car park directly outside the Saint Mary's Hospital main entrance off The Boulevard.
- This car park is accessible to a wheelchair user with assistance.
- The nearest designated bay to the Manchester Royal Eye Hospital entrance is 38m.
- The nearest designated bay to the Manchester Royal Infirmary entrance 2 is 72m.
- There is a maximum 30 minute wait in the drop off zone.
Getting To (Parents Accommodation)
- Parents Accommodation is/are located on the second floor of Saint Mary's Hospital.
- Access to Parents Accommodation is via the Saint Mary's Hospital Main Entrance.
- Enter via the Saint Mary's Hospital Main Entrance and continue into the atrium.
At the end of the atrium, take Lift J on the right to the second floor.
Exit the lift and turn right, then right again.
Proceed along the corridor and Parents Accommodation is located on the left. - There is step free access, via lift, to Parents Accommodation.
- Parents Accommodation is approximately 39m from the Lift J.
- There are resting areas along the route.
- Wayfinding signage is provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
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Comments
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- Parents Accommodation is for the Royal Manchester Children's Hospital Critical Care Unit.
Outside Access (Saint Mary's Hospital Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- There is not a drop-off point at this entrance.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 175cm.
- The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- There is an intercom.
- The height of the intercom is 125cm (4ft 1in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 112cm (3ft 8in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 148cm.
Lift (Lift J)
- There is a lift for public use.
- The lift is located within the Saint Mary's Hospital Atrium.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 50m (54yd 2ft) from the Saint Mary's Hospital entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2 and 3.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is medium.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 160cm x 140cm (5ft 3in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
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Comments
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- The lift doors are identified with large letters.
Other Floors (Junction 7)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors and on the upper ground floor.
- The floors which are accessible by stairs are G, 1, 2, 3, 4, 5 and 6.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
Opening Times
- This service is open 24 hours.
Entrance
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Entrance Details
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- This information is for the entrance located on the second floor of the Saint Mary's Hospital.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm.
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Comments
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- The door is opened via a keypad.
Toilet with Adaptations
- The nearest accessible toilet is located on the second floor opposite Ward 84.
Standard Toilet(s)
- Standard toilets are located in the accommodation, however this was in use at the time and could not be surveyed.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Saint Mary's Hospital Building link (new tab) - click here.