Access Guide
Getting To The Hospital
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By Road
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- The main hospital site is located in the city centre of Manchester on one of the busiest roads in the region.
It can be accessed by car via the M56 and Princess Road or the A34 and Birchfields Road from the south or the M66/M60 and Rochdale Road from the north.
Note that the roads surrounding the site will face disruption over the next few years due to works associated with the Bus Priority Package.
The post code for SAT NAV is M13 9WL.
There are bus gates on Oxford Road.
This means that parts of the road are only open to buses, black cabs and pedal cycles from 6am to 9pm every day.
By buses we mean motor vehicles built or adapted to carry more than eight people (not including the driver).
If you drive there in any other vehicle during these hours you could be fined up to £90.
One bus gate covers the area between Hathersage Road, near Whitworth Park, and Booth Street East and West, near the Royal Northern College of Music in both directions.
The other bus gate goes from Whitworth Street West up to Portland Street. This section just covers traffic heading north, towards the city centre.
Bus gates will be marked with standard ‘no motor vehicles’ signs – a red circle with a motorbike above a car inside. - Car parking for patients and visitors at the Oxford Road site is largely located in one of two multi-storey car parks located at either the North East (Grafton Street Multi-storey) or South West (Hathersage Road Multi-storey) of the site.
Each of these car parks provide parking for patient, visitor and staff car parking and operates a pay on foot system where customers make their payment for parking on exiting the car park.
The nearest car park to Saint Mary's Hospital is located directly outside the Saint Mary's Hospital main entrance off The Boulevard.
A very limited amount of parking is available in front of Accident and Emergency which is a pay and display car park.
The hospital does not charge for parking for: Blue Badge holders Relatives of Intensive Care/High Dependency Unit patients Frequent attenders (three or more times a week) Relatives of long stay patients.
If all Blue Badge spaces are full, badge holders may park in any normal car park space free of charge.
- The main hospital site is located in the city centre of Manchester on one of the busiest roads in the region.
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By Bus
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- The main hospital on Oxford Road is very well served by buses.
Twenty different routes from across Manchester all stop directly here.
This includes the hospitals hybrid bus (the 147) which costs £1.50 for a day ticket and travels from Manchester Piccadilly Train Station via the Universities, stopping on site.
The First Bus 18 Service from Langley stops on The Boulevard which is close to all main hospital entrances.
There is also a 'Park and Ride' service from which you can take a free shuttle bus to the main hospital site and then walk or catch a 5 minute bus down Oxford Road to the Dental Hospital.
The Trafford General Hospital shuttle runs from 10am to 3pm, Monday to Friday. It departs from the main entrance of Trafford General Hospital towards the main hospital site on Oxford Road (and returns) approximately every 30 minutes.
- The main hospital on Oxford Road is very well served by buses.
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By Train
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- The closest railway stations are Manchester Oxford Road (MCO), approximately 1 mile away, and Manchester Piccadilly (MAN), approximately 1.5 miles away.
Both are a short walk, cycle or bus ride from the hospital's Oxford Road location.
- The closest railway stations are Manchester Oxford Road (MCO), approximately 1 mile away, and Manchester Piccadilly (MAN), approximately 1.5 miles away.
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By Tram
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- The closest tram stop is at St Peter's Square at the north end of Oxford Road, approximately 1.5 miles away.
This is a short walk, cycle or bus ride from the hospital's Oxford Road location.
- The closest tram stop is at St Peter's Square at the north end of Oxford Road, approximately 1.5 miles away.
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Useful Links
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- Click the link below to download a summary of all buses which stop at the hospital, including estimated travel time and weekend/evening frequency.
- To view the web page described above click here (opens in new tab).
- For a personalised rail timetable, click the link below and enter the starting station, destination (MCO or MAN) and travel time.
- To view the web page described above click here (opens in new tab).
- Transport for Sick Children is a registered charity working throughout Greater Manchester and helping children to reach their hospital appointments.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located inside the Manchester Royal Infirmary entrance 2.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 276 1234.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- A limited number of wheelchairs are available at each hospital entrance.
Nursing staff complete an e-learning course to assist with treating patients with learning disabilities.
Hospital Parking
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Parking
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- The hospital does have a dedicated car park.
- The car park is located directly in front of the entrances to Manchester Royal Eye Hospital and Saint Mary's Hospitals off The Boulevard.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 305cm x 600cm (10ft x 19ft 8in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located within the car parking area.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 24m (26yd 9in) from the Saint May's Hospital entrance.
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Comments
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- Saint Mary's Hospital entrance is only visible from the car park directly outside the Saint Mary's Hospital main entrance off The Boulevard.
- This car park is accessible to a wheelchair user with assistance.
- The nearest designated bay to the Manchester Royal Eye Hospital entrance is 38m.
- The nearest designated bay to the Manchester Royal Infirmary entrance 2 is 72m.
- There is a maximum 30 minute wait in the drop off zone.
Outside Access (Saint Mary's Hospital Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- There is not a drop-off point at this entrance.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 175cm.
- The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- There is an intercom.
- The height of the intercom is 125cm (4ft 1in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 112cm (3ft 8in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 148cm.
Opening Times (Saint Mary's Hospital Main Entrance)
- The venue is open 24hrs.
Getting Around (Saint Mary's Hospital)
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Access
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- There is step free access throughout the building via lift(s).
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are provided in corridors.
- Seating is provided in some corridors.
- There is high colour contrast between the walls and floor in the majority of corridors.
- The lighting levels are varied.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage includes some pictograms.
- Dementia friendly signage is provided.
- Maps are provided at key intersections.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Eating and Drinking (Starbucks)
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Location and Access
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- The following information is for the café.
- The café is located in front and to the right as you enter St Mary's Hospital Building.
- There is step-free access to the café.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 93cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is not ample room for a wheelchair user to manoeuvre.
- There are some tables which are accessible to wheelchair users.
- The standard height for the underside of dining tables is 76cm.
- The surface height of the highest table is 98cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- There are also high tables and high stools.
- The type of flooring in this area is laminate.
- The lighting levels are moderate to good.
Other Floors (Junction 6)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are G, 1, 2, 3, 4, 5 and 6.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
Other Floors (Junction 7)
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors and on the upper ground floor.
- The floors which are accessible by stairs are G, 1, 2, 3, 4, 5 and 6.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
Lift (Lift J)
- There is a lift for public use.
- The lift is located within the Saint Mary's Hospital Atrium.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 50m (54yd 2ft) from the Saint Mary's Hospital entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2 and 3.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is medium.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 160cm x 140cm (5ft 3in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is low to moderate.
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Comments
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- The lift doors are identified with large letters.
Lift (Lift H)
- There is a lift for public use.
- The lift is located off the main Saint Mary's Hospital corridor.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 75m (82yd 1in) from the Saint Mary's Hospital entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4, 5 and 6.
- There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is medium.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 182cm x 270cm (5ft 12in x 8ft 10in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- The lift doors are identified with large letters.
Lift (Lift K)
- There is a lift for public use.
- The lift is located on the main hospital corridor.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 83m (90yd 2ft) from the Saint Mary's Hospital entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4, 5 and 6.
- There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is medium.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 180cm x 270cm (5ft 11in x 8ft 10in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- The lift doors are identified with large letters.
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- lift does have hearing loop and audible announcer.
Parent and Baby Room (Infant Feeding Room and Baby Change)
- There is a parent and baby room for public use.
- The parent and baby room is located on the St. Mary's Hospital main corridor.
- The parent and baby room is approximately 70m from the St. Mary's Hospital main entrance.
- There is step-free access into the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 82cm (2ft 8in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 88cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are low to moderate.
Parent and Baby Room (Infant Feeding Room)
- There is a parent and baby room for public use.
- The parent and baby room is located on the St. Mary's Hospital main corridor.
- The parent and baby room is approximately 70m from the St. Mary's Hospital main entrance.
- There is step-free access into the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial and written text signage on or near the parent and baby room door.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 88cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are low to moderate.
Toilet with Adaptations (Saint Mary's Hospital Atrium - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is located in the Saint Mary's Hospital Atrium.
- This accessible toilet is approximately 51m (55yd 2ft) from the Saint Mary's Hospital entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens by sliding (Bi-Fold).
- The door is locked by a locking handle.
- The door may be difficult to open.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The dimensions of the accessible toilet are 190cm x 224cm (6ft 3in x 7ft 4in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 108cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 105cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 109cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- The toilet seat colour contrast is good.
- There is a medium colour contrast between the walls and floor.
- The lighting levels are moderate to good.
Standard Toilet(s) (Saint Mary's Hospital Atrium)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the Saint Mary's Hospital Atrium.
- The female toilet(s) is/are approximately 50m (54yd 2ft) from the Saint Mary's Hospital entrance.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels in the female toilets are moderate to good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in the Saint Mary's Hospital Atrium.
- The male toilet(s) is/are approximately 52m (56yd 2ft) from the Saint Mary's Hospital entrance.
- Inside the venue, there is level access to the male toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels in the male toilets are moderate to good.