Access Guide
Getting To (Audiology / ENT)
- The most accessible route from the Main Entrance - Accessible Parking has a slight ramp or slope, a dropped kerb with tactile paving, bollards and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab)
- Access to Audiology / ENT is via the Main Entrance - Entrance 1.
- There is not a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- Audiology / ENT is located on Floor 1 in the Red Zone.
- Audiology / ENT is approximately 75m from the Main Entrance - Entrance 1.
- Enter via the Main Entrance - Entrance 1 and turn right.
Follow the corridor and continue until you reach a corridor on the left signed 'Access to Audiology and ENT'.
. Turn left into the corridor and bear right towards lifts 3 and 4.
Take a lift to Floor 1.
Exit the lift and turn left.
The entrance to Audiology / ENT is located on the right. - Internally the most accessible route has step-free level access, a lift and doors permanently held open.
- Some flooring along the route is shiny .
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Main Entrance - Accessible Parking)
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Car Park
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- The car park is located in the centre of the site, across the road from car park B.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 9 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 132cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 42m from the main entrance (Entrance 1).
- The most accessible route from the Blue Badge parking has a very easy slope and bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
- View information on parking policies/charges (opens new tab).
- Parking is free for 3 hours. If more than 3 hours parking is required, please pay £5.00 at the main hospital reception.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main Entrance - Entrance 1)
- This entrance is located in the centre of the hospital complex.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy ramp at the entrance.
- There is an intercom at a height of 144cm.
- There is a key fob/card reader at a height of 144cm.
- The height of the hand sanitiser is 139cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 157cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 137cm.
- There is a second set of double automatic doors .
- The second set of doors open towards you.
- The width of the opening is 164cm.
- The second set of doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 112cm.
- The minimum width between the bollards is 154cm.
- There is step-free level access as you enter.
Lift (Red Zone - Lifts 3 and 4)
- The lift surveyed is located in the Red Zone, along the access corridor to Audiology and ENT.
- The distance from the main entrance (Entrance 1) is 72m.
- The most accessible route to the lift has a very easy slope and doors permanently held open.
- Floors G and 1 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- None of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 176cm (width) x 270cm (depth).
- The internal lift control buttons have a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Entrance (Audiology and ENT)
- This entrance is located on floor 1 in the Red Zone.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 150cm.
- The doors have a high visual contrast.
Department / Service (Audiology / ENT)
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Location and Access
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- Audiology / ENT is located on Floor 1 in the Red Zone.
- View information on opening times.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- The height of the hand sanitiser is 128cm.
- There is a single manual door with a high visual contrast.
- The door has an open extension leaf.
- The door opens away from you.
- The width of the opening is 130cm.
- There is a push pad or push button to exit at a height of 113cm.
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Getting Around
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: The Audiology - Sound Rooms are located after a steep ramp.
- Access throughout may include manual doors.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There may be background noise in this area.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the size of the space.
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Facilities and Services
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- There are 10 consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The following facilities are available for patients: toilets with adaptations.
Toilet and Changing Facilities (Audiology / ENT)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the left from the Audiology / ENT entrance.
- The transfer space varies between left and right in the toilets with adaptations.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptions with right hand transfer.
Reception (Audiology / ENT)
- The reception is located ahead from the Audiology / ENT entrance and on the right.
- The distance from the Audiology / ENT entrance is 8m.
- There is step-free level access to reception.
- The height of the reception desk is 102cm.
- There is a lowered section at the desk.
- The height of the lowered section is 71cm.
- The reception has patterned/distracting backgrounds.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 88cm to 117cm from the floor.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
Consultation / Medical Room (Audiology - Sound Booth - Adult)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Audiology.
- The room is located ahead from the Audiology / ENT entrance, after the reception desk.
- The most accessible route to the room has a steep ramp or slope and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 132cm.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 90cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- The furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Audiology - Sound Booth - Paediatric)
- There are 2 consultation/medical rooms available.
- The room surveyed was; the Paediatric Sound Booth.
- The room is located ahead from the Audiology / ENT entrance, after the reception desk.
- The most accessible route to the room has a steep ramp or slope and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 132cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is a second door into the sound booth.
The door opens away from you.
The door opening width is 90cm. - There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Audiology - Consulting Room)
- There are 4 consultation/medical rooms available.
- The room surveyed was; Audiology Consulting Room.
- The room is located ahead from the Audiology / ENT entrance.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 132cm.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request .
- The door opens inwards.
- The width of the opening is 84cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the testing booth.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- The furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- The door opening width into the testing booth is 60cm.
There is a 10cm high step into the booth.
Consultation / Medical Room (ENT Consulting Room)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Consultation Room 4.
- The room is located ahead from the Audiology / ENT entrance.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 136cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and riser recliner chairs.
- Some seating is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (ENT)
- There is 1 consultation/medical room available.
- The room surveyed was; ENT.
- The room is located ahead from the Audiology / ENT entrance.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 143cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 195cm.
- Seating available in the room includes: chairs with armrests and stools.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the left after the Audiology / ENT entrance.
- The distance from the Audiology / ENT entrance is 1m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 186cm (width) x 257cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 128cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 116cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 110cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 103cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
