Access Guide
Getting To (Red Outpatients)
- The most accessible route from Car Park A has a very easy slope, a dropped kerb, a dropped kerb with tactile paving and a pedestrian crossing.
- View further information about parking at the hospital (opens new tab)
- Access to Red Outpatients is via the Entrance 9 - Red Outpatients entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab)
- Red Outpatients is located on floor G in Red Zone.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab)
Parking (Car Park A - Standard and Accessible Parking and Drop Off)
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Car Park
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- The car park is located opposite Entrance 9 and the Urgent Treatment Centre entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 224cm (width) x 478cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 11m from the Urgent Treatment Centre entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- View information on parking policies/charges (opens new tab).
- Free parking for all users is available for up to 3 hours.
If more time is required, please register at reception just inside the main entrance.
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Electric Vehicle Charging Points
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- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 400cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an online account.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located opposite entrance 9 and the Urgent Treatment Centre entrances.
Entrance (Entrance 9 - Red Outpatients)
- This entrance is located opposite car park A.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- The height of the hand sanitiser is 143cm.
- There is a single automatic door at this entrance.
- The door opens by sliding.
- The width of the opening is 150cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a second single automatic door.
- The second door opens by sliding.
- The width of the opening is 150cm.
- The second door has a high visual contrast.
- There is step-free level access as you enter.
Department / Service (Red Outpatients)
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Location and Access
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- Red Outpatients is located on floor G of Red Zone.
- View information on opening times.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- The walls and floor have a high visual contrast.
- There may be background noise in this area.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey.
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Facilities and Services
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- There are 10+ consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables and coffee tables.
- Some seating is fixed.
- There is not a hearing assistance system.
- The following facilities are available for patients: toilets with adaptations and standard toilets.
Toilet and Changing Facilities (Red Outpatients)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located in the OPD 2 and OPD 3 waiting areas.
- The transfer space varies between left and right in the toilets with adaptations.
- The shared step-free toilet facilities are located in the OPD 3 area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the OPD Area 3 waiting area.
Reception (Red Outpatients Reception)
- The reception is located on the left as you enter Red Outpatients.
- The distance from Entrance 9 - Red Outpatients is 8m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 73cm.
- The reception has patterned/distracting backgrounds.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- The height of the touchscreen display ranges from 100cm to 125cm from the floor.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
Consultation / Medical Room (Consultation Room 1)
- There are 10+ consultation/medical rooms available.
- The room surveyed was; Consultation Room 1.
- The room is located along the treatment corridor on the left.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 186cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Booking-in Room - Area One)
- There are 4 consultation/medical rooms available.
- The room surveyed was; Booking-in Room - Area One.
- The room is located on the right along the treatment corridor.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Consultation / Medical Room (Minor Ops Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Minor Ops Room.
- The room is located on the left along the treatment corridor.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 196cm.
- Seating available in the room includes: chairs with armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Seating Area (OPD Area 1 Waiting Area)
- The OPD Area 1 waiting area is located along the treatment corridor, immediately after entering Red Outpatients.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
- Some chairs are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Seating Area (OPD Area 4 Waiting Area)
- The OPD Area 4 Waiting Area is located at the end of the Red Outpatients corridor.
- The most accessible route has step-free level access and doors permanently held open.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
- Some chairs are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There are similar waiting areas in OPD 2 and OPD 3.
Toilet with Adaptations (OPD Area 3 - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the OPD Area 3 waiting area.
- The distance from Entrance 9 - Red Outpatients is 50m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is tactile, pictorial, written text and dementia friendly signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the cubicle are 262cm (width) x 237cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 197cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 103cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 131cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 121cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a pedal bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 91cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
