You are on Getting To (Urgent Treatment Centre). Skip to the next section.

Getting To (Urgent Treatment Centre)

• The most accessible route from Car Park A has a very easy slope, a dropped kerb and a pedestrian crossing.
• View further information about parking at the hospital (opens new tab)
• Access to the Urgent Treatment Centre is via the Urgent Treatment Centre entrance.
• There is a drop-off point at this entrance.
• View further information about entrances (opens new tab)
• The Urgent Treatment Centre is located on floor G in Red Zone.
• The Urgent Treatment Centre is approximately 12m from the Urgent Treatment Centre entrance.
• Enter the hospital via the Urgent Treatment Centre entrance.
  Immediately turn left and then right.
  The entrance to the Urgent Treatment Centre will be immediately ahead.
• Internally the most accessible route has step-free level access.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The following toilet facilities are available along the route; a toilet with adaptations (with left hand transfer) and standard toilets.
• View information about accessible toilet facilities in public areas (opens new tab).
• View more information on getting to and around the hospital (opens new tab)

You are on Parking (Car Park A - Standard and Accessible Parking and Drop Off). Skip to the next section.

Parking (Car Park A - Standard and Accessible Parking and Drop Off)

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• Car Park View
  • The car park is located opposite Entrance 9 and the Urgent Treatment Centre entrance.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 6 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 224cm (width) x 478cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 11m from the Urgent Treatment Centre entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
  • View information on parking policies/charges (opens new tab).
  • Free parking for all users is available for up to 3 hours.
    If more time is required, please register at reception just inside the main entrance.
• Electric Vehicle Charging Points View
  • There are 2 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 400cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • The charging points require an online account.
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located opposite entrance 9 and the Urgent Treatment Centre entrances.

You are on Entrance (Urgent Treatment Centre). Skip to the next section.

Entrance (Urgent Treatment Centre)

• This entrance is located opposite car park A.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There is an intercom at a height of 131cm.
• There is a key fob/card reader at a height of 138cm.
• The height of the hand sanitiser is 139cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 135cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a push pad or push button to exit at a height of 121cm.
• There is step-free level access as you enter.

You are on Department / Service (Urgent Treatment Centre). Skip to the next section.

Department / Service (Urgent Treatment Centre)

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• Location and Access View
  • Urgent Treatment Centre is located on floor G in Red Zone.
  • View information on opening times.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • There is an intercom at a height of 127cm.
  • There is a key fob/card reader at a height of 140cm.
  • The height of the hand sanitiser is 136cm.
  • There are double automatic doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 137cm.
  • There is a push pad or push button to exit at a height of 137cm.
• Getting Around View
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is background noise in this area.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • Lighting levels were even at the time of the survey.
• Facilities and Services View
  • There are 10+ consultation/medical rooms available.
  • Seating available in this area includes: chairs without armrests and benches.
  • Furniture available in this area includes: desks.
  • There is not a hearing assistance system.
  • The following facilities are available for patients: toilets with adaptations.

You are on Toilet and Changing Facilities (Urgent Treatment Centre). Skip to the next section.

Toilet and Changing Facilities (Urgent Treatment Centre)

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located in the main treatment area and in the children's waiting area.
  • All toilets with adaptations have a right hand transfer space.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the children's waiting area.

You are on Reception (Urgent Treatment Centre Reception). Skip to the next section.

Reception (Urgent Treatment Centre Reception)

• The reception is located on the left as you enter the Urgent Treatment Centre.
• The distance from the Urgent Treatment Centre entrance is 16m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• The seating is fixed.

You are on Consultation / Medical Room (UTC Triage). Skip to the next section.

Consultation / Medical Room (UTC Triage)

• There is 1 consultation/medical room available.
• The room surveyed was; UTC Triage.
• The room is located in the Urgent Treatment Centre reception area.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 130cm.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 79cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Entrance (Treatment Corridor Entrance). Skip to the next section.

Entrance (Treatment Corridor Entrance)

• This entrance is located after the Urgent Treatment Centre reception area.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 136cm.
• The height of the hand sanitiser is 125cm.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 158cm.
• The doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 140cm.

You are on Seating Area (Children's Waiting Area). Skip to the next section.

Seating Area (Children's Waiting Area)

• The children's waiting area is located on the right as you enter the treatment corridor.
• The most accessible route has step-free level access and manual doors.
• There is step-free level access into this area.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.

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• Location and Access View
  • The doors open away from you.
  • The width of the opening is 75cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Some flooring is patterned.
  • Seating available in this area includes: chairs without armrests and benches.
  • Furniture available in this area includes: tables.
  • Some chairs are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (ENP Room). Skip to the next section.

Consultation / Medical Room (ENP Room)

• There are 2 consultation/medical rooms available.
• The room surveyed was; ENP Room.
• The room is located on the left after entering the main treatment corridor.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 130cm.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request .
• The doors open inwards.
• The width of the opening is 81cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 182cm.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Treatment 1). Skip to the next section.

Consultation / Medical Room (Treatment 1)

• There are 3 consultation/medical rooms available.
• The room surveyed was; Treatment 1.
• The room is located on the right after entering the main treatment area.
• The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 134cm.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 75cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 184cm.
• Seating available in the room includes: chairs without armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Majors 6). Skip to the next section.

Consultation / Medical Room (Majors 6)

• There are 5 consultation/medical rooms available.
• The room surveyed was; Majors 6.
• The room is located on the left after entering the main treatment area.
• The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 118cm.
• The width of the opening is 177cm.
• There is a curtain into this area.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 182cm.
• Seating available in the room includes: chairs without armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Consultation / Medical Room (Major 3). Skip to the next section.

Consultation / Medical Room (Major 3)

• There is 1 consultation/medical room available.
• The room surveyed was; Major 3.
• The room is located on the right in the treatment area.
• The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• The height of the hand sanitiser is 138cm.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens inwards.
• The width of the opening is 79cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor visual contrast varies between low and high.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 184cm.
• Seating available in the room includes: chairs without armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Quiet Room). Skip to the next section.

Room (Quiet Room)

• The room is located on the right of the treatment area.
• The distance from the Urgent Treatment Centre entrance is 33m.
• The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens outwards.
• The width of the opening is 88cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs without armrests and armchairs.
• Furniture available in the room includes: coffee tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a wash basin.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room (Breast Feeding Room). Skip to the next section.

Parent and Baby Room / Feeding Room (Breast Feeding Room)

• The room surveyed is located in the children's waiting area.
• The distance from the Urgent Treatment Centre entrance is 15m.
• The most accessible route to the room has manual doors.
• There is step-free level access into the room.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 85cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 75cm.
• There is a wash basin in the room.
• The wash basin has a lever mixer tap.
• Seating available in the room includes: chairs without armrests and armchairs.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Treatment Area - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Treatment Area - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the left at the end of the main treatment area.
  • The distance from the Urgent Treatment Centre entrance is 33m.
  • The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 160cm (width) x 257cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 102cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 105cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 118cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 118cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.