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Ward 9 - Trafford High Care Unit

Trafford General Hospital, Moorside Road, Davyhulme, Manchester, M41 5SL

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Access Guide

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Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the ground floor in the Red Zone of the Main Trafford General Hospital Building.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 276 8686.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • A limited number of wheelchairs are available at each hospital entrance.

Getting To The Hospital (Trafford General Hospital)

  • By Road View
    • Trafford General Hospital is located on Moorside Road in Davyhulme in Manchester. The post code for sat-nav is M41 5SL.
    • Trafford General Hospital provides 3 hours free parking for patients and visitors. If your visit exceeds the 3 hours limit due to appointment delays please contact a member of the nursing team who will take the relevant steps to ensure that no parking notice penalty is applied. Patients or visitors who will be attending the hospital with the knowledge that they will exceed the 3 hours free parking limit will need to attend the Trafford hospital main reception where they will need to pay £5.00 for a day pass. Please note that Trafford operates an ANPR system therefore there is no requirement for a physical ticket/permit.
  • By Bus View
    • The following services all stop on Moorside Road outside Trafford General Hospital: 245 Exchange Quay - Flixton - Stretford - Altrincham 247 Altrincham - Flixton - The Trafford Centre 256 Flixton - Stretford - Hulme - Manchester 268 Urmston - Stretford - Baguley - Wythenshawe 276 Trafford General - Withington Hospital 277 Trafford Hospital - Stretford - Gorse Hill 278 Stretford - Trafford General Hospital X58 Flixton - Davyhulme - Manchester Express.
  • By Train View
    • The closest railway stations are Chassen Road (CSR), less than 1 mile away, and Urmston (URM), approximately 1.5 miles away. Both are a short walk, cycle or bus ride from the hospital.
  • Useful Links View
  • Comments View
    • The Trafford General Hospital shuttle runs from 07:00am to 18:15pm, Monday to Friday. It departs from the main entrance of Trafford General Hospital towards the central site on Oxford Road (and returns) approximately every 60 minutes.

Hospital Parking (Main Hospital Entrance 1 Accessible Parking and Drop Off)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the clock tower next to the Main Hospital Entrance 1.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 600cm.
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside Hospital Entrance 1A.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 55m (60yd 5in) from the Main Hospital Entrance 1.
  • Comments View
    • Parking is free to all patients and visitors for 3 hours. If patients or visitors believe they will run over the 3 hours they are asked to register their car at certain points in the hospital including the main reception and cash office.

Getting To (Ward 9 - Trafford High Care Unit)

  • Ward 9 - Trafford High Care Unit is/are located on the ground floor.
  • Access to Ward 9 - Trafford High Care Unit is via the main Hospital Entrance 1.
  • Enter via the main Hospital Entrance 1 and turn left. Continue to the end of the corridor and turn right. Follow the corridor and Ward 9 - Trafford High Care Unit is to the right.
  • There is step free access to Ward 9 - Trafford High Care Unit.
  • Ward 9 - Trafford High Care Unit is approximately 35m from the main Hospital Entrance 1.
  • There is a/are manual, heavy, double door(s) between the main Hospital Entrance 1 and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Main Hospital Entrance 1)

  • Entrance Details View
    • This information is for the entrance located to the right of the Clock Tower.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 146cm.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 168cm.

Entrance (Ward 9 Trafford High Care Unit)

  • Entrance Details View
    • This information is for the entrance located on the ground floor in the Green Zone.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is no hand sanitiser at this entrance.
    • There is a door release button but it is not at a convenient height for wheelchair users to exit.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 155cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 146cm.
  • Comments View
    • The intercom is 145cm high.

Reception (Ward 9 Trafford High Care Unit)

  • Reception View
    • The reception point is located ahead on entering the department.
    • The reception point is approximately 15m (16yd 1ft) from the Ward entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+) .
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a hearing assistance system.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Opening Times (Ward 9 Trafford High Care Unit - Visiting Times)

  • Monday 14:00 - 16:00.
  • Monday 18:00 - 20:00.
  • Tuesday 18:00 - 20:00.
  • Tuesday 14:00 - 16:00.
  • Wednesday 14:00 - 16:00.
  • Wednesday 18:00 - 20:00.
  • Thursday 18:00 - 20:00.
  • Thursday 14:00 - 16:00.
  • Friday 14:00 - 16:00.
  • Friday 18:00 - 20:00.
  • Saturday 14:00 - 16:00.
  • Saturday 18:00 - 20:00.
  • Sunday 18:00 - 20:00.
  • Sunday 14:00 - 16:00.
  • Comments View
    • Due to the current Covid-19 pandemic, there is only one named visitor per patient allowed to visit for a maximum of 1 hour per day. No flowers are allowed due to infection risks.

Ward (Ward 9 Trafford High Care Unit)

  • Ward Information View
    • This is a/an high dependency ward.
    • This is a shared ward.
    • There is/are 0 bay(s) available.
    • There is/are 8 side room(s) available.
    • There is/are 8 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
    • The hand sanitiser is not in a suitable position for wheelchair users.
    • The width of the door opening is 155cm (5ft 1in).
    • There is a door release button but it is not at a convenient height for wheelchair users to exit.
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are medium.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 120cm.
    • There is not a lowered section.
    • There is not a hearing assistance system available at the desk.
  • Example Side Room View
    • There are multiple side rooms available with accessible ensuites.
    • The side room surveyed does have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is sufficient space next to the bed for a mobile hoist to operate.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is poor.
    • The lighting levels in the side room are medium.
    • The width of the door opening into the ensuite is over 75cm.
    • There is not a clear unobstructed turning space within the ensuite.
    • The fixtures/facilities available in the ensuite include; a toilet and a wash basin.
    • The colour contrast between the walls and the floor in the ensuite is fair.
    • The lighting levels in the ensuite are bright.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
  • Visitor Facilities View
    • There are accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located to the right on entering the ward.
    • There are standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located to the right on entering the ward.

Accessible Toilet

  • An accessible toilet is available in the main corridor.

Standard Toilet(s)

  • A standard toilet is available in the main corridor.

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