Access Guide
Getting To The Hospital
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By Road
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- The Dental Hospital is located amongst some of the busiest roads in the city centre. The hospital is approximately 1 mile from the nearest motorway junction.
- There is no onsite parking at the Dental Hospital. Car parking for patients and visitors is in nearby public multi-storey car parks located on either Booth Street West (entrance on Booth Street West) or at the Aquatics Centre (entrance on Booth Street East).
For Booth Street West (main car park for patients) postcode M15 6PB takes patients directly to car park. Parking for those with a Blue Badge is free of charge. Parking can be in high demand at times so please allow time to find a space when you arrive.
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By Bus
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- The Dental Hospital is a short walk from Oxford Road. Many bus services operate on Oxford Road including the 147 which runs between Manchester Piccadilly Train Station, Manchester University and the Manchester Royal Infirmary.
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By Train
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- The nearest railway stations are Manchester Oxford Road (MCO), less than 1 mile away, and Manchester Piccadilly (MAN), approximately 1 mile away.
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By Tram
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- The nearest tram stop is at St Peter's Square at the North end of Oxford Road, approximately 1 mile away. Buses to the Dental Hospital can be caught from opposite the Ritz Ballroom on nearby Whitworth Street West, and include the following regular services: 99, 101, 104, 105, 109.
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Useful Links
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- Hospital Journey Planning Webpage.
- To view the web page described above click here (opens in new tab).
- Metrolink Webpage for Tram Times.
- To view the web page described above click here (opens in new tab).
- Traveline Website.
- To view the web page described above click here (opens in new tab).
- Transport for Sick Children Website.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in the Manchester Royal Infirmary.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 746 2019.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- A limited number of wheelchairs are available at each hospital entrance.
Nursing staff complete an e-learning course to assist with treating patients with learning disabilities.
Public Parking
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Booth Street West.
- The name of the car park is Booth Street West Car Park (University Car Park D).
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Drop-off Point
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- There is not a designated drop-off point.
- Additional Public Parking Information View
Getting To (The Orthodontic Clinic)
- The Orthodontic Clinic is/are located on the 2nd floor.
- Access to the Orthodontic Clinic is via the main hospital entrance.
- When entering the main hospital entrance proceed to the lift at the rear left of the foyer. Take the lift up to the 2nd floor and turn right into the 2nd floor reception area. Turn left past the reception desk and go through a single door off the shared waiting area. Follow signs along the corridor to the Orthodontic Clinic.
- There is step free access, via lift, to the Orthodontic Clinic.
- The Orthodontic Clinic is approximately 40m from the lift.
- There is a/are manual, heavy, single door(s) between the lift and the department/service.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a hand sanitiser but it is not at a convenient height for wheelchair users.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 114cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 116cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are varied.
Lift
- There is a lift for public use.
- The lift is located at the rear left of the main foyer.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 18m (19yd 2ft) from the main hospital entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1 and 2.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is low.
- The clear door width is 100cm.
- The dimensions of the lift are 116cm x 208cm.
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Entrance (2nd Floor Reception)
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Entrance Details
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- This information is for the entrance located on the 2nd floor, to the right as you exit the lift.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a hand sanitiser but it is not at a convenient height for wheelchair users.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with an open extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 126cm.
Waiting Room / Area (Shared)
- There is a waiting room / area.
- The waiting room / area is approximately 4m from the 2nd Floor Reception Entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Reception (2nd Floor)
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Reception
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- The reception point is located immediately to the left as you enter the 2nd Floor Reception Entrance.
- The reception point is approximately 4m (4yd 1ft) from the 2nd Floor Reception Entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+) .
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is not sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a portable loop.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in some parts of the clinic area.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are varied.
Waiting Room / Area (Waiting Room 2)
- There is a waiting room / area.
- The waiting room / area is approximately 60m from the lift.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is not a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Room / Area (Main Clinic)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Main Clinic.
- There is level access to the room / area.
- There is not a/are not door(s) into the room / area.
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- A hoist is not available.
- There is a chair.
- Some chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is a hearing assistance system.
- The system is a portable loop.
- The room / area does have background music playing.
- There is not a flashing fire alarm beacon within the room / area.
- Lighting levels are bright.
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Comments
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- There is an 80cm wide access point to this area.
Consultation / Treatment Room (Orthodontic Rooms)
- There is / are 3 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Orthodontic Room 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 77cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- A hoist is not available.
- There is a chair.
- Some chairs are permanently fixed.
- The chair(s) is/are adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) within this venue designated for public use.
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Comments
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- The nearest accessible toilet facilities are located off the 2nd floor landing.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
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Comments
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- The nearest standard toilet facilities are located off the 2nd floor landing.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- University Dental Hospital of Manchester link (new tab) - click here.