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Student Reception

University Dental Hospital of Manchester, Higher Cambridge Street, Manchester, M15 6FH

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Access Guide

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Getting To The Hospital

  • By Road View
    • The Dental Hospital is located amongst some of the busiest roads in the city centre. The hospital is approximately 1 mile from the nearest motorway junction.
    • There is no onsite parking at the Dental Hospital. Car parking for patients and visitors is in nearby public multi-storey car parks located on either Booth Street West (entrance on Booth Street West) or at the Aquatics Centre (entrance on Booth Street East).
      For Booth Street West (main car park for patients) postcode M15 6PB takes patients directly to car park. Parking for those with a Blue Badge is free of charge. Parking can be in high demand at times so please allow time to find a space when you arrive.
  • By Bus View
    • The Dental Hospital is a short walk from Oxford Road. Many bus services operate on Oxford Road including the 147 which runs between Manchester Piccadilly Train Station, Manchester University and the Manchester Royal Infirmary.
  • By Train View
    • The nearest railway stations are Manchester Oxford Road (MCO), less than 1 mile away, and Manchester Piccadilly (MAN), approximately 1 mile away.
  • By Tram View
    • The nearest tram stop is at St Peter's Square at the North end of Oxford Road, approximately 1 mile away. Buses to the Dental Hospital can be caught from opposite the Ritz Ballroom on nearby Whitworth Street West, and include the following regular services: 99, 101, 104, 105, 109.
  • Useful Links View

Getting Help and Assistance

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in the Manchester Royal Infirmary.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 746 2019.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are not volunteers available for help and assistance at the hospital.
  • Hospital staff do not receive disability awareness / equality training.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff at the reception.
  • Nursing staff complete an e-learning course to assist with treating patients with learning disabilities.

Public Parking

Getting To (The Student Reception)

  • The Student Reception is/are located on the ground floor.
  • Access to The Student Reception is via the main hospital entrance.
  • When entering the main hospital entrance turn immediately left through the double doors into the main reception area. Continue ahead past the desks on your left and at the rear of the main reception area turn right past the X-Ray reception desk. Proceed ahead and the Student Reception desk is to the rear of the shared waiting area.
  • There is step free access to the Student Reception.
  • The Student Reception is approximately 35m from the main hospital entrance.
  • There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 114cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 116cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Opening Times

  • Monday 08:45 - 16:55.
  • Tuesday 08:45 - 16:55.
  • Wednesday 08:45 - 16:55.
  • Thursday 08:45 - 16:55.
  • Friday 08:45 - 16:55.
  • Saturday Closed.
  • Sunday Closed.

Reception (Student and Shared Waiting Area)

  • Reception View
    • The reception point is located on the ground floor, in the X-Ray waiting area.
    • The reception point is approximately 35m (38yd 10in) from the main hospital entrance.
    • Clear signage for the reception area/desk is not visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing system.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • The seats do not have armrests.
    • No tables are permanently fixed.
    • The waiting room / area does have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Vending machines are available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.
  • Comments View
    • The nearest accessible toilet facilities are located in the main hospital entrance foyer.

Standard Toilet(s)

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