You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

Collapse all Expand all

• By Road View
  • If travelling on the M60 get off at Junction 5. From here, head along the A5103 towards Manchester City Centre. After passing the junction with the A5145, take the first turning on the right into Nell Lane. Withington Community Hospital is located on the right. If travelling to the hospital from the City Centre take the A5103 towards Didsbury and the M56. Just before the junction with the A5145, take the first turning on the left into Nell Lane. Withington Community Hospital is located on the right. The post code for the sat-nav is M20 2LW.
  • The car park for the hospital is located off Nell Lane. There is a barrier control system in place at this car park. Parking for Blue Badge holders is free of charge.
• By Bus View
  • There is a bus stop on Burton Road which services the hospital. The routes which run here are the 111,171,172,179 and 278.
• By Train View
  • The nearest train station is East Didsbury and is approximately 1.8 miles from the hospital. There are several bus and taxi services available at this station.
• By Tram View
  • Burton Road Tram stop is 0.5 miles away from Withington Community Hospital.
• Useful Links View
  • Please see the link below for all public transport timetables and journey planners.
  • To view the web page described above click here (opens in new tab).
  • Please see the link below for the route from East Didsbury train station to Withington Community Hospital.
  • To view the web page described above click here (opens in new tab).
  • Please see the link below for information on Burton Road Tram stop.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0161 291 5600.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are not volunteers available for help and assistance at the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• A limited number of wheelchairs are available at each hospital entrance.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located on Nell Lane to the right of the Main Hospital Building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 600cm (11ft 10in x 19ft 8in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located next to the Blue Badge Bays.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located close to the Blue Badge parking bays and at the rear of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 45m (49yd 8in) from the Main Hospital Entrance.
• Comments View
  • There are two electric vehicle charging bays that have a width of 237cm and a depth of 470cm. Photographs 7-9.
  • There is a bike shelter next to the Main Hospital Entrance.

You are on Getting To (Adult ENT). Skip to the next section.

Getting To (Adult ENT)

• Adult ENT is/are located on the ground floor of the hospital.
• Access to Adult ENT is via the Main Hospital Entrance.
• Enter via the Main Hospital Entrance and continue past the Health Information Point. Check in at the Outpatients/Tier 2 reception desk which is on the left 88 metres from the Main Hospital Entrance. Continue along the corridor to the waiting area in front of the Audiology/Adult ENT entrance (signed ENT and Palentine) staff will then escort patients to the Adult ENT Department which is another 34 metres.
• There is step free access to Adult ENT.
• Adult ENT is approximately 110m from the Main Hospital Entrance.
• There is a/are manual, heavy, double door(s) between the Main Hospital Entrance and the department/service.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 104cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 104cm.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • There is currently a barrier down the centre of the entrance to create a one way system.
  • There are additional hand sanitisers (117cm high) and mask dispensers (120 cm high).

You are on Opening Times (Adult ENT). Skip to the next section.

Opening Times (Adult ENT)

• Monday 08:30 - 16:00.
• Tuesday 08:30 - 16:00.
• Wednesday 08:30 - 16:00.
• Thursday 08:30 - 16:00.
• Friday 08:30 - 12:00.
• Saturday Closed.
• Sunday Closed.

You are on Entrance (Audiology & Adult ENT). Skip to the next section.

Entrance (Audiology & Adult ENT)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located on the ground floor of the hospital.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a hand sanitiser but it is not at a convenient height for wheelchair users.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm.

You are on Reception (Outpatients/Tier 2 Reception). Skip to the next section.

Reception (Outpatients/Tier 2 Reception)

Collapse all Expand all

• Reception View
  • The reception point is located on the ground floor of the hospital.
  • The reception point is approximately 88m (96yd 9in) from the Main Hospital Entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 10/03/2022.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Comments View
  • A BSL sign language interpreter is available but must be booked on advance.

You are on Inside Access (Adult ENT). Skip to the next section.

Inside Access (Adult ENT)

• There is level access once inside.
• This venue does not play background music.
• Wayfinding signage is available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are medium.

You are on Waiting Room / Area (Adult ENT and Palentine). Skip to the next section.

Waiting Room / Area (Adult ENT and Palentine)

• There is a waiting room / area.
• The waiting room / area is approximately 75m from the Main Hospital Entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• All chairs are permanently fixed.
• Some chairs with armrests are available.
• All tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Waiting Room / Area (Adult ENT Sub Waiting Area). Skip to the next section.

Waiting Room / Area (Adult ENT Sub Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 34m from the Audiology/Adult ENT entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• Some chairs are permanently fixed.
• Some chairs with armrests are available.
• Some tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Consultation). Skip to the next section.

Consultation / Treatment Room (Consultation)

• There is / are 4 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consulting Room 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is not available.
• There is a chair.
• Some chairs are permanently fixed.
• The chair(s) is/are adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (ENT M-Scope). Skip to the next section.

Consultation / Treatment Room (ENT M-Scope)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; ENT M-Scope.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

Collapse all Expand all

• Comments View
  • The nearest accessible toilet is located on the ground floor near the Outpatients/Tier 2 reception desk.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.
• Comments View
  • The nearest standard toilets are located on the ground floor near the Outpatients/Tier 2 reception desk.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Withington Community Hospital Main Building link (new tab) - click here.
• Audiology link (new tab) - click here.