Access Guide
Getting To (Cashiers)
- Cashiers is located on the far side of the Hive Café.
- Cashiers is approximately 20m from the Main Hospital Entrance.
- From the Blue Badge bays, cross the raised walkway across the road.
Turn left and follow the pavement to the left of the building.
At the end, turn right and the Main Hospital Entrance is directly ahead. - View further information about parking at the hospital (opens new tab)
- Access to Cashiers is via the Main Hospital Entrance.
- Enter the Hospital via the Main Hospital Entrance then turn right into the Hive Café. The cashiers counter is directly ahead, against the wall.
- View further information about entrances (opens new tab)
- There is step free access to Cashiers.
- Some flooring is shiny .
- There are resting areas along the route.
- Wayfinding signage is not provided.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Main Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located to the right of the hospital building when facing from Nell Lane.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- There is a push button control at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located opposite the Blue Badge parking spaces.
- There is not a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located on the route between the car park and the main hospital entrance.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located on the route between the car park and the main hospital entrance.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 72m (78yd 2ft) from the main hospital entrance.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- There is not a drop-off point at this entrance.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 120cm (3ft 11in).
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 117cm (3ft 10in).
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 103cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 103cm.
Department / Service (Cashiers)
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Department / Service Access
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- Cashiers is located on the ground floor at the far side of the Hive Café.
- There is not a/are not door(s) leading into the department/service.
- The type of flooring is vinyl/laminate.
- The department/service does not play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a main reception.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located along the corridor to the left of the Hive Café.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located along the corridor to the left of the Hive Café.
Opening Times (Cashiers)
- Monday Closed.
- Tuesday 08:30 - 13:00.
- Tuesday 14:00 - 16:30.
- Wednesday 08:30 - 13:30.
- Wednesday 14:00 - 16:00.
- Thursday 08:30 - 13:30.
- Thursday 14:00 - 16:00.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
Counter (Cashiers)
- The cashiers counter is located at the far side of the Hive Café seating area.
- The counter is approximately 20m (21yd 2ft) from the Main Hospital Entrance.
- The counter is clearly visible from the entrance.
- There is step free access to the counter.
- There is a clear unobstructed route to the counter.
- There are windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is not placed in front of a background which is patterned.
- The lighting levels at the counter are moderate to good.
- The height of the counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 24/07/2024.
- The hearing assistance system was not working at the time of testing.
