Access Guide
Accommodation Overview
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About
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- A&O Manchester City Centre is a contemporary style hotel located near to many sites, attractions and transport hubs in Manchester.
- There are 164 bedrooms in total.
- There is step-free level access to all bedrooms.
- There are 8 bedrooms with adaptations.
- There is step-free level access to all bedrooms with adaptations.
- Some of the bedrooms with adaptations have adjoining rooms.
- 6 bedrooms with adaptations have an ensuite with a wheel-in shower.
- 2 bedrooms with adaptations have an ensuite with a bath.
- Dogs are welcomed at this venue.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a drop-off point and a public car park nearby.
- The name of the nearest car park is The Piazza .
- View information on The Piazza (opens new tab) .
- The nearest train station is Oxford Road.
- The nearest bus station is Manchester Coach Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors, doors permanently held open and automatic doors.
- The ground, first, second, third and fourth floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system on request.
- You can borrow or hire the following equipment: a manual wheelchair, walking aids, vibrating pillows, bath steps, bath mats, shower chairs, over bed tables, standing frames and mobility scooter charging facilities.
- The alternative formats documents can be provided in include: large print (on request) and different languages.
- Designated Safe Spaces can be arranged for clients by prior arrangement.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Evacuation Chair Fire Training, First Aid Training, Diversity and Inclusion, Child Protection Training, Safeguarding Training, ACT Awareness Training. .
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located next to the Business and Conference Areas on the ground and first floors, and in the Spa.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female toilet facilities are located next to the Business and Conference Area on the ground floor.
- The male and female toilet facilities are located next to the Business and Conference Area on the first floor.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilet with adaptations on the ground floor.
Entrance (Dickinson Street)
- This entrance is located on Dickinson Street.
- The approach to the entrance has uneven surfaces and a bollard.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a key fob/card reader at a height of 150cm.
- There is an intercom at a height of 134cm.
- Guests can also use the manual side door or the automatic, revolving door.
- There is a single manual door at this entrance.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 88cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a push pad or push button to exit at a height of 122cm.
- Reception staff open this door remotely for guests yet to check in, or requiring further assistance.
- There is step-free level access as you enter.
Entrance (The Piazza, Faulkner Street)
- This entrance is located on Faulkner Street and is the preferred option for guests using the Piazza Car Park.
- The approach to the entrance has uneven surfaces and bollards.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a key fob/card reader at a height of 150cm.
- There is an intercom at a height of 134cm.
- Guests can also use the manual side door or the automatic, revolving door.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 88cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a push pad or push button to exit at a height of 120cm.
- Reception staff open this door remotely for guests yet to check in, or requiring further assistance.
- There is step-free level access as you enter.
Reception
- The reception is located on the ground floor, to the right side of the lobby area when entering from Dickinson Street.
- The distance from the Dickinson Street entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 104cm.
- There is not a lowered section at the desk.
- The reception has a television.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs and sofas.
- Furniture available in this area includes: coffee tables.
Eating and Drinking (Breakfast Restaurant)
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Location and Service
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- The most accessible route has step-free level access.
- This area has buffet counters, self service counters, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables and booths.
- Some seating is fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Eating and Drinking (Exchange Bar)
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Location and Service
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- The Exchange Bar has access via the hotel lobby area and from the street via steps.
- The most accessible route has step-free level access.
- This area has a bar where food and drink can be ordered and numerous seating options.
- Full table service is available.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the right side after entering.
- There is step-free level access to the counter.
- The height of the counter is 115cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, armchairs, sofas, stools and high stools.
- Furniture available in this area includes: tables, high tables and long tables.
- Some seating and tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Area (Business and Conference Area - Ground Floor)
- This Business and Conference Area is located on the ground floor, past the lifts.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- Services available in this area include: Function Rooms with breakout and refreshment areas.
- There is step-free level access throughout the area.
- Access throughout the area may include manual doors.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring consists of deep pile carpet which is patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and armchairs.
- Furniture available in this area includes: tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
- Function rooms are customised depending on the event and the layout and configuration may differ.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the Business and Conference Area on the ground floor.
- The distance from from the reception area is 20m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 156cm (width) x 200cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 84cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 102cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 113cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 88cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 80cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 160cm and 120cm from the floor.
- The height of the baby change facility when in use is 85cm.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located in the central areas of the hotel.
- The distance from the reception desk is 10m.
- The most accessible route to the lift has step-free level access.
- The ground, first, second, third and fourth floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 125cm (width) x 145cm (depth).
- The internal lift control buttons have a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system, a mirror to aid reversing, an audible announcer and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located next to the lifts.
- The ground, first, second, third and fourth floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Area (Business and Conference Area - First Floor)
- This Business and Conference Area is located on the first floor, to the right after exiting the lift.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 77cm.
- Services available in this area include: Function Rooms with breakout and refreshment areas and facilities.
- There is step-free level access throughout the area.
- Access throughout the area may include manual doors.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The flooring consists of deep pile carpet which is patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests and armchairs.
- Furniture available in this area includes: tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
- Function rooms are customised depending on the event and the layout and configuration may differ.
Toilet with Adaptations (Business and Conference Area - First Floor)
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Location and Access
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- The toilet surveyed is located in the Business and Conference Area on the first floor.
- The distance from the lift is 20m.
- The most accessible route to the toilet has manual doors, a lift and step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 165cm (width) x 200cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 106cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 82cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 126cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 104cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 115cm and 155cm from the floor.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
Bedroom with Adaptations (Room 135 - King Size)
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Location and Access
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- The bedroom surveyed is located on the first floor.
- The distance from the lift to the room is 12m.
- The most accessible route to the bedroom has manual doors, step-free level access and a lift.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- There is a key fob/card reader at a height of 113cm.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 76cm.
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Bedroom Features
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- The bedroom has a super king bed which can be split into two singles.
- The top of the mattress is 60cm from the floor.
- The space under the bed is 15cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The flooring consists of deep pile carpet which is patterned.
- The following is available in this bedroom: a chair with armrests, wardrobes for seated users, bedside plug sockets, a coffee table, a desk, a TV with subtitles and a flashing fire alarm.
- There is a push button emergency alarm.
- Lighting levels were even at the time of the survey.
- This bedroom has an adjoining room.
- This has an adjoining room that has a door with an opening width of 80cm.
Ensuite with Adaptations (Room 135 - Right Hand Transfer)
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Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening to the ensuite is 87cm.
- Internally the door has a medium visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the ensuite are 137cm (width) x 267cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 214cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 50cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 67cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 119cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The ensuite has a waste bin.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 56cm from the floor.
- There is a grab rail and a dropdown rail for the shower.
- The shower grab rail has a medium visual contrast.
- The shower dropdown rail has a medium visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
- There is a second wash basin at a height of 82cm from the floor.
Bedroom with Adaptations (Room 333 - King Size)
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Location and Access
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- The bedroom surveyed is located on the third floor.
- The distance from the lift to the room is 10m.
- The most accessible route to the bedroom has step-free level access, manual doors and a lift.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- There is a key fob/card reader at a height of 113cm.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 76cm.
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Bedroom Features
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- The bedroom has a super king bed which can be split into two singles.
- The top of the mattress is 60cm from the floor.
- The space under the bed is 15cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- The flooring consists of deep pile carpet which is patterned.
- The following is available in this bedroom: a chair with armrests, wardrobes for seated users, bedside plug sockets, a coffee table, a desk, a TV with subtitles and a flashing fire alarm.
- There is a push button emergency alarm.
- Lighting levels were even at the time of the survey.
- This bedroom does not have an adjoining room.
Ensuite with Adaptations (Room 333 - Left Hand Transfer)
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Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening to the ensuite is 87cm.
- Internally the door has a medium visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the ensuite are 174cm (width) x 225cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 160cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 60cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 140cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- The ensuite has a waste bin.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a bath with an overhead shower.
- The height of the side of the bath from floor level is 46cm.
- The bath controls are lever mixer.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a grab rail for the shower.
- The shower grab rail has a high visual contrast.
- There is a second wash basin at a height of 82cm from the floor.
Bedroom with Adaptations (Room 433 - King Size)
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Location and Access
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- The bedroom surveyed is located on the fourth floor.
- The distance from the lift to the room is 15m.
- The most accessible route to the bedroom has step-free level access, manual doors and a lift.
- There is step-free level access into the bedroom.
- There is numbered signage on or near the door.
- There is a key fob/card reader at a height of 113cm.
- The door opens inwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 76cm.
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Bedroom Features
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- The bedroom has a super king bed which can be split into two singles.
- The top of the mattress is 60cm from the floor.
- The space under the bed is 15cm from the floor.
- Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
- The flooring consists of deep pile carpet which is patterned.
- The following is available in this bedroom: a chair with armrests, wardrobes for seated users, bedside plug sockets, a desk, a TV with subtitles and a flashing fire alarm.
- There is a push button emergency alarm.
- Lighting levels were even at the time of the survey.
- This bedroom does not have an adjoining room.
Ensuite with Adaptations (Room 433 - Left Hand Transfer)
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Access
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- There is step-free level access into the ensuite.
- The ensuite door opens outwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening to the ensuite is 87cm.
- Internally the door has a medium visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the ensuite are 130cm (width) x 277cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 220cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 48cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 77cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 114cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The ensuite has a waste bin.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
- The ensuite has a wheel-in shower.
- There is not room for a wheelchair user to manoeuvre in the shower.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 56cm from the floor.
- There is a grab rail and a dropdown rail for the shower.
- The shower grab rail has a medium visual contrast.
- The shower dropdown rail has a medium visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
- There is a second wash basin at a height of 82cm from the floor.
Spa Facilities
- The spa is located on the fourth floor, at the end of the hall to the right after exiting the lift.
- Facilities available include; a gym, a sauna, a steam room, changing areas and a toilet with adaptations.
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Sauna
View
- The sauna surveyed is located to the left after entering the Spa, on the right side.
- The most accessible route to the sauna has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is stepped access into the sauna.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is between 30cm and 45cm.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 58cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a push button emergency alarm.
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Steam Room
View
- The steam room surveyed is located opposite the sauna, to the right side.
- The most accessible route to the steam room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is stepped access into the steam room.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 82cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a push button emergency alarm.
- The door to the changing room has an opening width of 72cm.
The door to the shower room has an opening width of 74cm.
Toilet with Adaptations (Spa Facilities - Right Hand Transfer)
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Location and Access
View
- The toilet surveyed is located within the Spa.
- The distance from from the lift to the Spa is 23m.
- The most accessible route to the toilet has manual doors, step-free level access, doors permanently held open and a lift.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 80cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 137cm (width) x 150cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 68cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is not a wall mounted toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 143cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 84cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 170cm and 120cm from the floor.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
Gym
- The gym is located next to the Spa.
- There is step-free level access into the gym.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 78cm.
- There is step-free level access throughout.
- Access throughout may include manual doors.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is not staffed.
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
