Access Guide
Overview
-
About
View
- Hat Works Museum is an attraction for people of all ages where visitors can learn the 'hard hatting' facts about Stockport’s hat trade and see restored Victorian hat-making machines in motion.
- Services available in the venue include: café, gift shop, creative events and tours.
- View information on opening times
-
Parking and Public Transport
View
- The venue does not have its own car park.
- There is a public car park nearby.
- The nearest train station is Stockport.
- The nearest bus station is Stockport Interchange.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
-
Getting In and Around
View
- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include uneven surfaces.
- Level 0 and Level 1 can be accessed via a standard lift and stairs.
- The following facilities are available: a seat/chair and a designated safe space.
- Additional equipment which can be borrowed or hired includes: Ear Defenders.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Autism Awareness, Access and Inclusion Awareness and First Aid Training.
- The designated safe space is on Level 1.
-
Toilet and Changing Facilities
View
- There are 2 toilets with adaptations.
- Toilets with adaptations are located on Level 1 and Level 2.
- The male and female toilet facilities are located on Level 1 and Level 2..
- Parent and baby changing facilities are located in the Toilet with Adaptations on Level 2.
Entrance
- This entrance is located on the A6 main road.
- There is step-free access via ramp at the entrance.
- The ramp is between 75cm and 150cm wide with a handrail on the right going up.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 187cm.
- There is step-free level access as you enter.
Reception
- The reception is located ahead after the entrance door.
- The journey time to this reception from the entrance door is approximately 30 seconds.
- There is step-free level access to reception.
- The height of the reception desk is 97cm.
- There is a lowered section at the desk, at a suitable height for a wheelchair user .
- There is not a hearing assistance system.
- There may be background noise in this area.
- The reception shares a counter with the shop.
Shop
-
Getting Around
View
- There is step-free level access throughout all areas.
- There may be background noise.
- Customers can obtain online items fromhttps://museumshops.uk/shop/hat-works/
-
Payment
View
- The venue has a payment counter.
- The height of the payment counter is 97cm.
- There is not a lowered section at the counter.
- There is not a hearing assistance system.
Lift
- The lift surveyed is located to the right side after entering the museum.
- The journey time to this lift from the main entrance is approximately 20 seconds.
- The most accessible route to the lift has step-free level access.
- Levels 0, 1 and 2 are accessed by this lift.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: an audible announcer.
Stairs
- The stairs surveyed are located in the centre of the reception area to all floors.
- Levels 0, 1 and 2 can be accessed by these stairs.
Exhibition Space (Level 0 - The Factory Floor)
- All exhibits are indoors.
- There is step-free level access throughout all areas.
- Access throughout may include uneven surfaces and doors permanently held open.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The following may be experienced here: sudden loud noises and lighting effects.
- There may be background noise.
- Display information includes: tactile, pictorial, televisions/screens and subtitles.
- There is not a hearing assistance system.
- There are shows/talks with no designated seating for wheelchair users.
- Guided tours are available.
- There is step-free level access throughout the tour.
- Access throughout the tour may include uneven surfaces.
- Wayfinding signage is provided throughout the tour.
- The exhibits on this floor include; Cottage Industry and Mechanisation.
Exhibition Space (Level 1 - Gallery of Hats)
- All exhibits are indoors.
- There is step-free level access throughout all areas.
- Access throughout may include doors permanently held open.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The following may be experienced here: lighting effects and interactive video effects.
- There may be background noise.
- Display information includes: tactile, pictorial, touchscreens, augmented reality, interactive exhibits at a suitable height for a wheelchair user and subtitles.
- There is not a hearing assistance system.
- There are shows/talks with no designated seating for wheelchair users.
- Guided tours are available.
- There is step-free level access throughout the tour.
- Access throughout the tour may include doors permanently held open.
- Wayfinding signage is not provided throughout the tour.
- Exhibits in this area include: Global Thread, Ideas and Inspiration, What's it Made Of? and Repair, Re-purpose, Re-imagine.
Area (Mini-Makers Studio)
- Mini-Makers Studio is part of the Gallery of Hats Exhibition.
- There is step-free level access into this area.
- The width of the opening is 96cm.
- Services available in this area include: free Play area.
- There is step-free level access throughout the area.
- Access throughout the area may include doors permanently held open.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Seating available in this area includes: chairs with armrests and stools.
- Furniture available in this area includes: tables.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Wayfinding signage is provided.
Eating and Drinking (Hat Works Café)
-
Location and Service
View
- To the left and rear of the reception desk. One of the doors is permanently held open width a width of 87cm.
- The most accessible route has step-free level access and doors permanently held open.
- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are handheld and available on a board.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
-
Order and Payment
View
- The payment counter was surveyed.
- The counter is located to the right side of the café.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is not a lowered section at the counter.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: armchairs, chairs without armrests and chairs with armrests.
- Furniture available in this area includes: tables.
- There may be background noise in this area.
Toilet with Adaptations (Level 1 - Right Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located on Level 1, below the stairs.
- The most accessible route to the toilet has step-free level access and a lift.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards.
- The width of the door opening is 84cm.
- The door has a locking handle.
-
Dimensions and Features
View
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 68cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- There is a vertical grab rail on the transfer side.
- There is a dropdown rail on the transfer side.
- The toilet seat is 49cm from the floor.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- The cubicle has a sanitary bin.
- Additional features include: a mirror and a coat hook.
Toilet with Adaptations (Level 2 - Left Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located on Level 2, between the two standard toilets.
- The most accessible route to the toilet has step-free level access and a lift.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards.
- The width of the door opening is 84cm.
- The door has a locking handle.
-
Dimensions and Features
View
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 78cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- There is a vertical grab rail on the transfer side.
- There is a dropdown rail on the transfer side.
- The toilet seat is 48cm from the floor.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- The cubicle has a waste bin and a sanitary bin.
- Additional features include: a mirror and a baby changing table.
- The baby change table has a height of 95cm.
