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Manchester Visitor Information Centre

Manchester Central Library, St Peters Square, Manchester, Greater Manchester, M2 5PD

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Access Guide

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Overview

  • About View
    • This is a tourist information centre for the Manchester area located in the Manchester City Library.
    • Services available in the venue include: tourist information, shop, digital inclusion strategy which offer free sim cards, and a reception for the library.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • Access throughout may include manual doors and automatic doors.
    • The lower ground, ground, first, second, third and fourth floors can be accessed via a standard lift and stairs.
    • The following facilities are available: a seat/chair, a hearing assistance system, a designated safe space and a water bowl for assistance dogs.
    • Additional equipment which can be borrowed or hired includes: manual wheelchairs are available for loan to library users.
    • The venue can provide video British Sign Language interpreters, braille documents and large print documents.
    • Staff receive the following training: Basic BSL.
    • Braille and large print documents can be requested.
      The tourist information centre can also provide information in Italian, Spanish, French and German.
  • Toilet and Changing Facilities View
    • There are 4 toilets with adaptations.
    • Toilets with adaptations are located the lower ground, ground, second and fourth floors.
    • Ambulant toilet facilities are located lower ground, ground, second and fourth floors.
    • The male and female toilet facilities are located lower ground, ground, second and fourth floors.
    • Parent and baby changing facilities are located lower ground, second and fourth floors.

Entrance

  • This entrance is located to the right of the building as you face the library.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors opens by sliding.
  • The width of the opening is 221cm.
  • The width of the opening is 208cm.
  • The minimum width between the fixed barriers is 103cm.
  • There is step-free level access as you enter.

Reception (Information Desk)

  • The reception is located to the right of the entrance.
  • There is step-free level access to reception.
  • The height of the reception desk is 72cm.
  • There is a fixed hearing assistance system which is not clearly signed.
  • There is no (or very little) background noise in this area.
  • Seating available in this area includes: stools.

Shop (Gift Shop)

  • Getting Around View
    • There is step-free level access throughout all areas.
    • There is no (or very little) background noise.
    • Signage is provided.
  • Payment View
    • The venue has a payment counter.
    • The height of the payment counter is 173cm.
    • There is not a lowered section at the counter.
    • There is not a hearing assistance system.
    • There is a touchscreen outside the gift shop with a height of 143cm.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.

Lift

  • The lift surveyed is located to the left as you enter.
  • The journey time to this lift from the entrance is approximately 1 minute.
  • The most accessible route to the lift has step-free level access.
  • The lower ground, ground, first, second, third and fourth floors are accessed by this lift.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 114cm.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator.

Stairs

  • The stairs surveyed are located to the left and left again behind the lifts.
  • The lower ground, ground, first, second, third and fourth floors can be accessed by these stairs.
  • There are 20+ steps between floors which are clearly marked and have handrails on both sides.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located by turning left out the lift and it is on the right.
    • The most accessible route to the toilet has step-free level access, a lift, manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 99cm.
    • The door has a locking handle (with a RADAR key to access).
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 47cm (from the side of the toilet pan to the wall).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is a vertical grab rail on the transfer side.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 50cm from the floor.
    • There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The cubicle has a waste bin and a sanitary bin.
    • Additional features include: a full length mirror and coat hooks.
    • There are two coat hooks at heights of 183cm and 119cm.

Standard Toilet Facilities

  • The male standard toilet facilities were surveyed.
  • The toilets are located on the second floor.
  • The most accessible route has step-free level access and a lift.
  • There is step-free level access into the toilets.
  • The door opens inwards.
  • The width of the door opening is 99cm.
  • There are ambulant toilet facilities available.
  • The ambulant cubicle has differing rail configurations.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a sensor tap.

Parent and Baby Room / Feeding Room (Nursing Room)

  • The room surveyed is located on the lower ground floor.
  • The most accessible route to the room has step-free level access, a lift, manual doors and doors permanently held open.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • The door opens inwards.
  • The width of the door opening is 93cm.
  • The wash basin has a lever tap.
  • Seating available in the room includes: chairs without armrests and armchairs.

Parent and Baby Room / Feeding Room (Baby Changing)

  • The room surveyed is located on the lower ground floor.
  • The most accessible route to the room has step-free level access, a lift, manual doors and doors permanently held open.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • The door opens inwards.
  • The width of the door opening is 98cm.
  • There is a wash basin, a hand dryer, a paper towel dispenser and a baby changing table in the room.
  • The wash basin has a sensor tap.
  • The room has a waste bin and a nappy/incontinence items bin.
  • The height of the baby change table is 98cm.