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Treehouse Hotel

Blackfriars Street, Manchester , M3 2EQ

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Access Guide

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Accommodation Overview

  • About View
    • Located in the centre of the city, Treehouse Hotel Manchester provides accommodation with meeting, leisure and dining facilities. Among the facilities of this property are two restaurants, bars, a screening room, six meeting rooms and a 24-hour front desk.
    • There are 224 bedrooms in total.
    • There is step-free level access to all bedrooms.
    • There are 3 bedrooms with adaptations.
    • All of the bedrooms with adaptations have adjoining rooms.
    • 2 bedrooms with adaptations have an ensuite with a wheel-in shower.
    • 1 bedroom with adaptations has an ensuite with a bath.
    • Dogs are welcomed at this venue.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There are two entrances on Blackfriars Street, both have double, automatic sliding doors.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors and doors permanently held open.
    • All upper floors can be accessed via a standard lift.
    • To access the standard lifts and the Pip Restaurant on the lower ground floor, guests will use the enclosed platform lift.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system on request.
    • You can borrow or hire the following equipment: a manual wheelchair, walking aids, vibrating pillows, bath mats and mobility scooter charging facilities.
    • The alternative formats documents can be provided in include: different languages.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Enhanced Welfare and Mental Health Training. .
  • Related Access Guides View

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located on the lower ground floor near the restaurant, the mezzanine floor and near the gym.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free standard toilet facilities are located on the lower ground floor near the restaurant, the mezzanine floor and near the gym.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilets with adaptations near the restaurant and on the mezzanine floor.
  • Washroom and Shower Facilities View
    • The shower facilities which have adaptations are located near the gym.
    • Standard shower facilities are located near the gym.

Entrance

  • This entrance is located on Blackfriar's Street, to the right side of the hotel.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 146cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 170cm.
  • The second set of doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 110cm.

Reception and Foyer

  • The reception is located ahead after entering.
  • The distance from the entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 123cm.
  • There is not a lowered section at the desk.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
  • There may be background noise in this area.
  • Some flooring is shiny and patterned.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and stools.
  • Furniture available in this area includes: coffee tables.
  • Some seating and tables are fixed.

Lift (Platform Lift - Reception)

  • The lift surveyed is located past the reception desk on the left.
  • This lift is a platform lift.
  • The distance from reception is 10m.
  • The most accessible route to the lift has step-free level access.
  • The lower ground floor and Pip Restaurant, and lifts to all upper floors are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 105cm (width) x 140cm (depth).
  • The internal lift control buttons have a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: a separate door to exit and a visual floor indicator.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located off the reception and foyer area.
  • The lower ground floor and Pip Restaurant, and lifts to all upper floors can be accessed by these stairs.
  • There are 5 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the highest step is 15cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Pip Restaurant

  • Location and Access View
    • Pip Restaurant is located on the lower ground floor, opposite reception.
    • The most accessible route has step-free level access and a platform lift.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where drinks can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located at the side of the restaurant.
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
    • The counter has mirrors.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: a single, raised area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches, stools and high stools.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Pip Restaurant - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the lower ground floor, between the Pip Restaurant and reception.
    • The distance from reception is 14m.
    • The most accessible route to the toilet has step-free level access and a platform lift.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 88cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 187cm (width) x 162cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 119cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has varying visual contrasts.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has varying visual contrasts.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has varying visual contrasts.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is not a toilet roll holder.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have varying visual contrasts.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 102cm from the floor.
    • There is a push button emergency alarm.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has no disposal facilities.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 77cm.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.

Lift (Upper Floors)

  • The lift surveyed is located beyond the reception desk, on the lower ground level.
  • The distance from reception is 12m.
  • The most accessible route to the lift has step-free level access and a platform lift.
  • The lower ground floor and all upper floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, a high visual contrast and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 140cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.

Gym (The Playground)

  • The gym is located on the Mezzanine floor.
  • There is step-free level access into the gym.
  • There are double manual doors with a high visual contrast.
  • The doors open away from you.
  • The doors are easy to open.
  • The width of the opening is 162cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is patterned.
  • The walls and floor have a high visual contrast.
  • There is clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey.

Changing Room with Adaptations (The Playground)

  • Location and Access View
    • The changing room surveyed is located to the right side, near the gym entrance.
    • The distance from the lift is 25m.
    • The most accessible route to the changing room has step-free level access, a lift and manual doors.
    • There is step-free level access into the changing room.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a chair/stool, a toilet, a wash basin and a wheel-in shower.
    • The dimensions of the changing room are 210cm (width) x 243cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left of the toilet as you look at it.
    • The lateral transfer space is 143cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is not a wall mounted toilet roll holder.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 96cm from the floor.
    • There is a push button emergency alarm.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has no disposal facilities.
    • There are no coat hooks.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is a fixed height shower head.
    • There is a flip-down shower seat.
    • The shower seat is 45cm from the floor.
    • The shower controls are lever.
    • There is a grab rail and a dropdown rail for the shower.
    • The shower grab rail has a high visual contrast.
    • The shower dropdown rail has .
    • There is a push button emergency alarm for the shower.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is also a detachable shower head in this facility.

Bedroom with Adaptations (Accessible Room)

  • Location and Access View
    • The bedroom surveyed is located on the third floor.
    • The distance from the lift is 20m.
    • The most accessible route to the bedroom has step-free level access, a lift and doors permanently held open.
    • There is step-free level access into the bedroom.
    • There is numbered signage on or near the door.
    • There is a key fob/card reader at a height of 112cm.
    • The door opens inwards and has a medium visual contrast.
    • The door is easy to open.
    • The width of the door opening is 87cm.
  • Bedroom Features View
    • The bedroom has a double bed.
    • The top of the mattress is 55cm from the floor.
    • The space under the bed is 0cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
    • The flooring is shiny.
    • The following is available in this bedroom: a mixture of chairs with and without armrests, wardrobes for seated users, bedside plug sockets, a coffee table, a desk and a TV with subtitles.
    • There is a push button emergency alarm.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.
    • This bedroom has an adjoining room.

Ensuite with Adaptations (Accessible Room - Right Hand Transfer)

  • Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens inwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening to the ensuite is 87cm.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the ensuite are 244cm (width) x 284cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 154cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 88cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a push button emergency alarm.
    • There is a full length mirror.
    • The ensuite has no disposal facilities.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.
    • The ensuite has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • The shower controls are lever.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a push button emergency alarm for the shower.
    • There is a detachable shower head and a fixed shower head.
    • There is a second wash basin at a height of 83cm with a vertical grab rail on the right side.