Access Guide
Deck Summary
- Facilities/services available on this deck include; cabins 2000-2797.
- There is not a standalone accessible toilet(s) located on this deck.
- The standalone accessible toilet(s) is/are located in the Purple Staircase area, at the forward of the ship on Decks 5 and 9.
- There are not standard toilet facilities located on this deck.
- For information about all toilet facilities please click here (opens new tab).
- For information about the ship itself please click here (opens new tab)
Stairs (Purple Staircase - Forward)
-
Stairs
View
- The stairs are located in the Purple Staircase area, at the forward of the ship.
- The decks which are accessible by stairs are Decks 2 to 10.
- There are between 16 and 26 steps between all decks.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The steps do have open risers.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are provided on landings.
- The lighting levels at the steps are low to moderate.
Lift(s) (Purple Staircase - Forward)
- The lift(s) is/are located in the Purple Staircase area, at the forward of the ship.
- There are 3 lifts in this location.
- The other lifts have very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are Decks 2 to 10.
- Clear signs indicating the facilities on each deck are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
- Lift doors contrast visually with lift lobby walls on all decks.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is good on all decks.
- The colour contrast between the external lift control plate and the wall is good on all decks.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 170cm x 170cm (5ft 7in x 5ft 7in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Lobby (Purple Staircase - Forward)
-
Lobby Area
View
- This lobby area is located in the Purple Staircase area, at the forward of the ship on Deck 2.
- There is step-free access throughout the lobby area.
- There is sufficient space for a wheelchair user to use the lobby area.
- The flooring in the lobby area consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels in the lobby are moderate to good.
- Background music is not played in this area.
- There are waste disposal bins in this lobby area.
- There is a water dispenser in this lobby area.
- There is a/are lipped threshold(s) to access the cabin corridors from this lobby area.
- The nearest facilities accessed via this lobby area include; cabins 2000-2797.
-
Signage
View
- Wayfinding signage is provided in the lobby area.
- Wayfinding signage does not include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is a list of facilities available on this deck in the lobby area.
- There is braille, tactile and written signage for the facilities within the lobby area.
- There is a/are digital ship information touchscreen(s) available within the lobby.
- The digital wayfinding touchscreen(s) is/are between the heights of 71cm and 192cm.
- The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
-
Seating Area
View
- There is not a seating area close to the lobby.
Stairs (Red Staircase - Aft)
-
Stairs
View
- The stairs are located in the Red Staircase area, at the aft of the ship on Deck 4.
- All decks are accessible by these stairs.
- There are between 16 and 26 steps between all decks.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The steps do have open risers.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each deck are provided on landings.
- The lighting levels at the steps are low to moderate.
Lift(s) (Red Staircase - Aft)
- The lift(s) is/are located in the Red Staircase area, at the aft of the ship on Deck 4.
- There are 4 lifts in this location.
- The other lifts have very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are Decks 1 to 9.
- Clear signs indicating the facilities on each deck are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on all decks.
- Lift doors contrast visually with lift lobby walls on all decks.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is good on all decks.
- The colour contrast between the external lift control plate and the wall is good on all decks.
- The clear door width is 109cm (3ft 7in).
- The dimensions of the lift are 170cm x 170cm (5ft 7in x 5ft 7in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
-
Comments
View
- On all lift lobbies there are also lift controls on the ship map stand, 100cm high.
- The Red Staircase lifts are the only ones which access Deck 1 (embarking and disembarking).
Lobby (Red Staircase - Aft)
-
Lobby Area
View
- This lobby area is located in the Red Staircase area, at the aft of the ship on Deck 2.
- There is step-free access throughout the lobby area.
- There is sufficient space for a wheelchair user to use the lobby area.
- The flooring in the lobby area consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels in the lobby are moderate to good.
- Background music is not played in this area.
- There are waste disposal bins in this lobby area.
- There is a water dispenser in this lobby area.
- There is a/are lipped threshold(s) to access the cabin corridors from this lobby area.
- There is a/are very slight slope(s) to the cabin corridors from this lobby area.
- The nearest facilities accessed via this lobby area include; cabins 2000-2797.
-
Signage
View
- Wayfinding signage is provided in the lobby area.
- Wayfinding signage does not include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is a list of facilities available on this deck in the lobby area.
- There is Braille, tactile and written signage for the facilities within the lobby area.
- There is a/are digital ship information touchscreen(s) available within the lobby.
- The digital wayfinding touchscreen(s) is/are between the heights of 72cm and 192cm.
- The touchscreen(s) can be lowered to an accessible height for a wheelchair user.
-
Seating Area
View
- There is not a seating area close to the lobby.
Corridors/Walkways
-
Corridors/Walkways
View
- These corridors/walkways give access to the cabins.
- There is step-free access throughout the corridors/walkways.
- There are some lips along the corridors/walkways.
- There are some very slight slopes along the corridors/walkways.
- There are not doors in corridors/walkways which have to be opened manually.
- The narrowest width of the corridors/walkways is 90cm.
- The flooring in the corridors/walkways consists of carpet.
- There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Lobby area locations are indicated by colour coded flooring.
- Handrails with a rounded or oval profile are provided in corridors/walkways.
- The colour contrast of the handrails is high.
- Handrails are intermittent throughout the corridors/walkways.
- The handrails are at a height of 99cm.
- Music is not played in the corridors/walkways.
- There is high colour contrast between the walls and floor in all corridors/walkways.
- There are some large open fire doors along the corridors/walkways. In the event of an emergency these will shut and be extremely heavy to open.
- The lighting levels are moderate to good.
- The facilities accessed via these corridors/walkways include; cabins 2000-2797.
-
Signage
View
- Wayfinding signage is provided.
- Wayfinding signage does not include symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the ship.
- Wayfinding signage is clearly presented/easy to read.
- There is Braille, tactile and written signage for the facilities accessed via these corridors/walkways.
- There is/are not digital ship information touchscreen(s) available within the corridors/walkways.
Accessible Cabin (Adapted Outside)
-
Cabin Features
View
- These type of cabins are located on Decks 2 and 3.
- The cabin surveyed at the time of the visit was 2558.
- The cabin surveyed is representative of the general standard of accessible cabins onboard. Other cabins may differ slightly in décor, design and size.
- The cabin surveyed does not have an adjoining cabin.
- There is step-free access to the cabin surveyed.
- There is braille, tactile and numbered signage on or near the cabin door.
- The colour contrast between the cabin door and wall is low.
- The door is manual with a key card lock.
- The fob/card reader height is 114cm.
- The cabin door opens inwards.
- The width of the door is 81cm (2ft 8in).
- There is a small lip on the threshold of the cabin entrance.
- There are lowered spy holes available.
- The colour contrast between the internal cabin door and wall is low.
- The colour contrast between the cabin walls and floor is high.
- The flooring within the cabin consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The cabin has a convertible bed which can be a double bed or twin beds.
- Although these type of cabins have similar features the bed types may vary slightly.
- The height of the bed is 54cm.
- The bed height is not adjustable.
- The measurement between the bed base and floor is 25cm.
- The bed is moveable.
- The cabin does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
- Furniture can be moved to create a turning space of 150cm x 150cm next to the bed.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- Light switches are accessible from the bed.
- The colour contrast between the light switches and the wall is high.
- Electric sockets are between 40cm and 100cm (4ft) from floor level.
- Electric sockets are not accessible from the bed.
- The colour contrast between the electric sockets and the wall is high.
- There is an emergency phone in the cabin.
- There is not an emergency alarm in the cabin.
- There is not a flashing fire alarm beacon within the cabin.
- Additional features/facilities in the cabin include; a desk, a wardrobe, a sofa, an armchair, a chair without armrests, a coffee table, a TV, a telephone, tea and coffee-making facilities, a chargeable minibar service, a fridge, a safe and a hair dryer.
- The height of the desk is 73cm.
- The desk is not height adjustable.
- The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
- Wardrobes have been adapted to allow use from a seated position.
- The lighting levels in the cabin are low to moderate.
-
Ensuite Facilities
View
- The type of features/facilities within the ensuite include; a toilet, a wash basin and a wheel in shower.
- There is a slight ramp to access the ensuite.
- The colour contrast between the external ensuite door and wall is poor.
- The ensuite door opens outwards.
- There is a small lip on the threshold of the doorway, with a height of 2cm or below.
- The door weight is light.
- The width of the door to the ensuite is 82cm.
- The colour contrast between the internal ensuite door and wall is poor.
- The door is locked by a twist lock.
- The door does not have a horizontal grab rail.
- The colour contrast between the ensuite walls and floor is poor.
- The dimensions of the ensuite are 222cm x 207cm (7ft 3in x 6ft 9in).
- The ensuite has not got a non-slip floor.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- There is an emergency phone in the ensuite.
- There is not an emergency alarm within the ensuite.
- There is not a red flashing fire alarm beacon within the ensuite.
- Disposal facilities are available.
- There is a/are general waste (with no lid) disposal units.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 88cm.
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- Taps do not have clear markings to indicate hot and cold settings.
- There is not a wall fixed soap dispenser.
- There is a bar of soap available.
- The lighting levels in the ensuite are moderate to good.
-
Toilet Details
View
- The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is poor.
- The toilet has a lid.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 160cm (5ft 3in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is no dropdown rail.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet, the wall-mounted grab rails are on the right.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is good.
-
Shower Details
View
- The ensuite has a wheel in shower.
- The shower does not have an unobstructed minimum 150cm x 150cm turning space.
- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- The shower control type is twist/turn.
- Shower controls have clear markings to indicate hot and cold settings.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 45cm (1ft 6in).
- There is a/are wall-mounted grab rail(s) available for the shower.
- The colour contrast between the shower wall-mounted grab rails and wall is good.
Accessible Cabin (Adapted Inside)
-
Cabin Features
View
- These type of cabins are located on Decks 2 and 7.
- The cabin surveyed at the time of the visit was 2087.
- The cabin surveyed is representative of the general standard of accessible cabins onboard. Other cabins may differ slightly in décor, design and size.
- The cabin surveyed does not have an adjoining cabin.
- There is step-free access to the cabin surveyed.
- There is braille, tactile and numbered signage on or near the cabin door.
- The colour contrast between the cabin door and wall is low.
- The door is manual with a key card lock.
- The fob/card reader height is 114cm.
- The cabin door opens inwards.
- The width of the door is 82cm (2ft 8in).
- There are lowered spy holes available.
- The colour contrast between the internal cabin door and wall is low.
- The colour contrast between the cabin walls and floor is high.
- The flooring within the cabin consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The cabin has a convertible bed which can be a double bed or twin beds, in this cabin there are also upper berths available.
- Although these type of cabins have similar features the bed types may vary slightly.
- The height of the bed is 48cm.
- The bed height is not adjustable.
- The measurement between the bed base and floor is 25cm.
- The bed is moveable.
- The cabin does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
- Furniture can be moved to create a turning space of 150cm x 150cm next to the bed.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- Light switches are accessible from the bed.
- The colour contrast between the light switches and the wall is high.
- Electric sockets are between 40cm and 100cm (4ft) from floor level.
- Electric sockets are not accessible from the bed.
- The colour contrast between the electric sockets and the wall is high.
- There is an emergency phone in the cabin.
- There is not an emergency alarm in the cabin.
- There is not a flashing fire alarm beacon within the cabin.
- Additional features/facilities in the cabin include; a desk, a wardrobe, a sofa, a chair without armrests, a coffee table, a TV, a telephone, tea and coffee-making facilities, a chargeable minibar service, a fridge, a safe and a hair dryer.
- The height of the desk is 73cm.
- The desk is not height adjustable.
- The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
- Wardrobes have been adapted to allow use from a seated position.
- The lighting levels in the cabin are low to moderate.
-
Ensuite Facilities
View
- The type of features/facilities within the ensuite include; a toilet, a wash basin and a wheel in shower.
- There is a steep ramp to access the ensuite.
- The colour contrast between the external ensuite door and wall is poor.
- The ensuite door opens outwards.
- There is a small lip on the threshold of the doorway, with a height of 2cm or below.
- The door weight is light.
- The width of the door to the ensuite is 82cm.
- The colour contrast between the internal ensuite door and wall is poor.
- The door is locked by a twist lock.
- The door does not have a horizontal grab rail.
- The colour contrast between the ensuite walls and floor is fair.
- The dimensions of the ensuite are 210cm x 228cm (6ft 11in x 7ft 6in).
- The ensuite has not got a non-slip floor.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- There is an emergency phone in the ensuite.
- There is not an emergency alarm within the ensuite.
- There is not a red flashing fire alarm beacon within the ensuite.
- Disposal facilities are available.
- There is a/are general waste (with no lid) disposal units.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 87cm.
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- Taps do not have clear markings to indicate hot and cold settings.
- There is not a wall fixed soap dispenser.
- There is a handheld soap dispenser available.
- The lighting levels in the ensuite are moderate to good.
-
Toilet Details
View
- The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet seat colour contrast is poor.
- The toilet has a lid.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 95cm (3ft 1in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is no dropdown rail.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet, the wall-mounted grab rails are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is good.
-
Shower Details
View
- The ensuite has a wheel in shower.
- The shower does not have an unobstructed minimum 150cm x 150cm turning space.
- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- The shower control type is twist/turn.
- Shower controls have clear markings to indicate hot and cold settings.
- There is a flip-down/tip-up seat for the shower.
- The seat/chair is not height adjustable.
- The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
- There is a/are wall-mounted grab rail(s) available for the shower.
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- The colour contrast between the shower wall-mounted grab rails and wall is good.
Cabin (Inside)
-
Cabin Features
View
- These type of cabins are located on Decks 2, 3, 6, 7 and 8.
- The cabin surveyed at the time of the visit was 6621.
- The cabin surveyed is representative of the general standard of cabins onboard. Other cabins may differ slightly in décor, design and size.
- There is step-free access to the cabin surveyed.
- There is braille, tactile and numbered signage on or near the cabin door.
- The colour contrast between the cabin door and wall is low.
- The cabin door opens inwards.
- The width of the door is 64cm.
- The colour contrast between the internal cabin door and wall is low.
- The colour contrast between the cabin walls and floor is high.
- The flooring within the cabin consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The cabin has a convertible bed which can be a double bed or twin beds.
- Although these type of cabins have similar features the bed types may vary slightly.
- The height of the bed is 55cm.
- Light switches are within 120cm (3ft 11in) from floor level.
- There is not a flashing fire alarm beacon within the cabin.
- Additional features/facilities in the cabin include; a desk, a wardrobe, a sofa, a chair without armrests, a coffee table, a TV, a telephone, tea and coffee-making facilities, a chargeable minibar service, a safe and a hair dryer.
- The lighting levels in the cabin are low to moderate.
-
Ensuite Facilities
View
- The type of features/facilities within the ensuite include; a toilet, a wash basin and a shower.
- There is 1 unmarked step to access the ensuite.
- The colour contrast between the external ensuite door and wall is low.
- The ensuite door opens outwards.
- The width of the door to the ensuite is 52cm (1ft 8in).
- The colour contrast between the internal ensuite door and wall is low.
- The colour contrast between the walls and floor in the ensuite is low.
- There is not a flashing fire alarm beacon within the ensuite.
- The lighting levels in the ensuite are moderate to good.
- The tap type at the wash basin is lever.
- There is a mixer tap at the wash basin.
- There is 1 step leading into the shower tray.
- The shower control type is twist/turn.
- Wall-mounted grab rails are available for the shower.
- The colour contrast between the grab rails and wall is high.
Cabin (Outside)
-
Cabin Features
View
- These type of cabins are located on Decks 2 and 3.
- The cabin surveyed at the time of the visit was 2026.
- The cabin surveyed is representative of the general standard of cabins onboard. Other cabins may differ slightly in décor, design and size.
- There is step-free access to the cabin surveyed.
- There is braille, tactile and numbered signage on or near the cabin door.
- The colour contrast between the cabin door and wall is low.
- The cabin door opens inwards.
- The width of the door is 65cm.
- The colour contrast between the internal cabin door and wall is low.
- The colour contrast between the cabin walls and floor is high.
- The flooring within the cabin consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The cabin has a convertible bed which can be a double bed or twin beds.
- Although these type of cabins have similar features the bed types may vary slightly.
- The height of the bed is 58cm.
- Light switches are within 120cm (3ft 11in) from floor level.
- There is not a flashing fire alarm beacon within the cabin.
- Additional features/facilities in the cabin include; a desk, a wardrobe, a sofa, a chair without armrests, a coffee table, a TV, a telephone, tea and coffee-making facilities, a chargeable minibar service and a safe.
- The lighting levels in the cabin are moderate to good.
-
Ensuite Facilities
View
- The type of features/facilities within the ensuite include; a toilet, a wash basin and a shower.
- There is 1 unmarked step to access the ensuite.
- The colour contrast between the external ensuite door and wall is low.
- The ensuite door opens outwards.
- The width of the door to the ensuite is 52cm.
- The colour contrast between the internal ensuite door and wall is low.
- The colour contrast between the walls and floor in the ensuite is low.
- There is not a flashing fire alarm beacon within the ensuite.
- The lighting levels in the ensuite are good.
- The tap type at the wash basin is lever.
- There is a mixer tap at the wash basin.
- There is 1 step leading into the shower tray.
- The shower control type is twist/turn.
- Wall-mounted grab rails are available for the shower.
- The colour contrast between the grab rails and wall is medium.