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Suite Concierge

Deck 9, Marella Discovery 2

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Access Guide

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Summary

Entrance (Red Staircase - Aft)

  • Access View
    • This information is for the entrance located in the Red Staircase area, at the aft of the ship on the starboard side.
    • There is ramped/sloped access at this entrance.
    • The entrance area/door is clearly signed.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the opening is 100cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is key card access into the suite.
      The card reader is 115cm high.
      There is a door release switch used to exit the suite.
      The door release switch is 115cm high.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 142cm (4ft 8in).
    • The lighting levels at the ramp/slope are moderate to good.

Desk

  • Desk View
    • The desk is located ahead as you enter the suite.
    • There is step-free access to the desk.
    • There is a clear unobstructed route to the desk.
    • There are no windows, TVs, glazed screens or mirrors behind the desk which could adversely affect the ability of someone to lip read.
    • The desk is placed in front of a background which is patterned.
    • The lighting levels at the desk are moderate to good.
    • The height of the desk is 100cm.
    • There is a lowered section of the desk.
    • The height of the lowered section at the desk is 77cm.
    • There is not a clear knee recess beneath the low/lowered section of the desk.
    • There is not a hearing assistance system at the desk.
    • Background music is not played in this area.
    • The flooring in this area consists of carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Seating View
    • There is seating for the desk.
    • Access to the seating is unobstructed.
    • There are tables, armchairs, bench seats and chairs without armrests available.
    • There is sufficient space for a wheelchair user to use the seating area.
    • Seating is available within the Concierge Suite.

Area (Concierge Suite)

  • There is step-free access throughout this area.
  • There is sufficient space for a wheelchair user to turn.
  • In this area there are bench seats, chairs without armrests, armchairs and tables available.
  • Some chairs are permanently fixed.
  • No tables are permanently fixed.
  • The surface height of the table(s) is 69cm.
  • Background music is not played in this area.
  • There is not a hearing assistance system available.
  • The flooring in this area consists of carpet and tiles.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • There are no potential trip hazards.
  • The colour contrast between the walls and floor is low.
  • The lighting levels are moderate to good.
  • Comments View
    • There is a refreshment counter within the suite with drinks and snacks available that is 88cm in high.
    • There is also a sink available next to the counter that is 70cm high.