Access Guide
Summary
- Bar Eleven is a contemporary cocktail bar by evening, transforming into a late-night disco as the hours pass.
- It is situated at the highest point of the ship, with great views, lounge areas and a bar.
- Bar Eleven is located in the Red Staircase area, at the aft of the ship on Deck 11.
- Step-free access to Bar Eleven is via the Atrium lifts only.
- The Atrium lifts give access to the lower level seating area of Bar Eleven, Surf & Turf Steakhouse, Kora La and Sushi Bar.
- For opening times, please refer to the daily Cruise News.
- The standalone accessible toilet(s) is/are located in the Purple Staircase area, at the forward of the ship on Decks 5 and 9.
- For information about all toilet facilities please click here (opens new tab).
- For information about the deck itself please click here (opens new tab).
- For information about the ship itself please click here (opens new tab).
Lift(s) (Atrium - Midship)
- The lift(s) is/are located in the Atrium, midship on Deck 4.
- There are 2 lifts in this location.
- The other lifts have very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are Decks 4 to 11.
- Clear signs indicating the facilities on each deck are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on some decks.
- Lift doors contrast visually with lift lobby walls on all decks.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is poor on all decks.
- The colour contrast between the external lift control plate and the wall is fair on all decks.
- The clear door width is 108cm (3ft 7in).
- The dimensions of the lift are 130cm x 207cm (4ft 3in x 6ft 9in).
- There are no separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- External lift controls range between 103cm and 128cm.
- There is not a hearing loop system.
- The lift does have braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
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Comments
View
- The Atrium lifts are the only ones which access Deck 11.
Ramp(s)/Slope(s) and Step(s) (Bar Eleven from Atrium Lifts)
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Ramp/Slope
View
- There is a ramp/slope located to the left as you exit the Atrium lifts, on Deck 11.
- The ramp/slope is used to access the bar and the upper seating area.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The lighting levels at the ramp/slope are moderate to good.
- The ramp/slope does bypass the step(s).
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Step(s)
View
- There is a/are step(s) located ahead as you exit the Atrium lifts, on Deck 11.
- The step(s) is/are used to access the bar and the upper seating area.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- There is not a/are not handrail(s) at the step(s).
- The lighting levels at the step(s) are moderate to good.
Entrance (Red Staircase - Aft)
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Access
View
- This information is for the entrance located in the Red Staircase area, at the aft of the ship on Deck 11.
- There is stepped access at this entrance.
- The entrance area/door is clearly signed.
- There are no doors at this entrance.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Step(s)
View
- The step(s) is/are located leading from Deck 10.
- There is/are 19 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are moderate to good.
Eating / Drinking
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Access
View
- There is ramped/sloped or stepped access to the the bar.
- There is step-free access to the Bar Eleven lower seating area from the Atrium lifts.
There is ramped or stepped access to the bar and upper seating area.
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Service and Menus
View
- Tables cannot be booked in advance.
- There is full table service and a bar where drinks can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include; large print menus (by prior request only) and handheld menus.
- Menus are clearly written.
- Menus are not presented in contrasting colours.
- Staff can read menus to customers if requested.
- Plastic/takeaway cups are not available.
- Adapted cups are not available.
- Drinking straws are available on request.
- This area does play background music.
- Background music is only played at certain times.
- There is not a hearing assistance system .
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Service Counter(s)
View
- The height of the counter is 110cm.
- There is not a lowered section of the counter.
- The type of flooring in this area is tiles.
- The lighting levels are moderate to good.
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Seating Area
View
- There is step-free access throughout.
- There is ample room for a wheelchair user to manoeuvre.
- There are some tables which are accessible to wheelchair users.
- In this area there are chairs without armrests, bench seats, armchairs, high stools and tables available.
- The surface height of the tables is 65cm.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- The flooring in this area consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are moderate to good.
- Lighting levels may be lower in the evening.
- Access to the additional seating area is via a slight ramp with no handrails or 1 unmarked step.