Access Guide
Summary
- Kora La is a Pan-Asian restaurant, situated on the highest deck of the ship.
- Kora La is one of our Speciality Restaurants so reservations must be made in advance and there is a charge to dine here.
- Kora La is located in the Red Staircase area, at the aft of the ship on Deck 11.
- For opening times, please refer to the daily Cruise News or the information touchscreens situated throughout the ship.
- The standalone accessible toilet(s) is/are located in the Purple Staircase area, at the forward of the ship on Decks 5 and 9.
- For information about all toilet facilities please click here (opens new tab).
- Step-free access to Kora La is via the Atrium lifts only.
The Atrium lifts give access to the lower level seating area of Bar Eleven, Surf & Turf Steakhouse, Kora La and Sushi Bar. - For information about the deck itself please click here (opens new tab).
- For information about the ship itself please click here (opens new tab).
- For information about Sushi Bar please click here (opens new tab).
Lift(s) (Atrium - Midship)
- The lift(s) is/are located in the Atrium, midship on Deck 4.
- There are 2 lifts in this location.
- The other lifts have very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The decks which are accessible by this lift are Decks 4 to 11.
- Clear signs indicating the facilities on each deck are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on some decks.
- Lift doors contrast visually with lift lobby walls on all decks.
- The external controls for the lift are within 90cm - 110cm from the floor on all decks.
- The colour contrast between the external lift controls and the control plate is poor on all decks.
- The colour contrast between the external lift control plate and the wall is fair on all decks.
- The clear door width is 108cm (3ft 7in).
- The dimensions of the lift are 130cm x 207cm (4ft 3in x 6ft 9in).
- There are no separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- External lift controls range between 103cm and 128cm.
- There is not a hearing loop system.
- The lift does have braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
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Comments
View
- The Atrium lifts are the only ones which access Deck 11.
Desk (Welcome)
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Desk
View
- The desk is located between the Atrium lifts, on Deck 11.
- There is step-free access to the desk.
- There is a clear unobstructed route to the desk.
- There are windows, TVs, glazed screens or mirrors behind the desk which could adversely affect the ability of someone to lip read.
- The desk is not placed in front of a background which is patterned.
- The lighting levels at the desk are moderate to good.
- The height of the desk is 120cm.
- There is not a lowered section of the desk.
- There is not a hearing assistance system at the desk.
- Background music is played in this area.
- The flooring in this area consists of tiles.
- There is flooring with a shiny finish which could cause issues with glare or be perceived as slippery.
Eating / Drinking
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Access
View
- There is step-free access to the the restaurant.
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Service and Menus
View
- There is full table service.
- Menu types include; written wall menus, large print menus (by prior request only) and handheld menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is Pan-Asian.
- Plastic/takeaway cups are not available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available on request.
- This area does play background music.
- Background music is only played at certain times.
- There is not a hearing assistance system .
- This restaurant has a cover charge.
- Cabin room numbers are taken or cabin cards are scanned for additional cover charges.
- Reservations must be made in advance.
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Seating Area
View
- There is step-free access throughout.
- There is not ample room for a wheelchair user to manoeuvre.
- Staff can move furniture to make a table accessible to wheelchair users.
- In this area there are tables and chairs without armrests available.
- The standard height for the underside of dining tables is 70cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- The flooring in this area consists of carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are moderate to good.
- Lighting levels may be lower in the evening.
- There is step-free access to Sushi Bar from Kora La. There is ramped or stepped access to Bar Eleven from Kora La.