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Surf & Turf Steakhouse

Deck 11, Marella Discovery

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Access Guide

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Summary

  • Surf & Turf Steakhouse is a speciality restaurant, situated on the highest deck of the ship.
  • Reservations must be made in advance and there is a charge to dine here.
  • The restaurant specialises in the likes of marbled steaks and meaty lobster tails. Other meat and fish options are available, as well as vegetarian options.
  • Surf & Turf Steakhouse is located in the Red Staircase area, at the aft of the ship on Deck 11.
  • Step-free access to Surf & Turf Steakhouse is via the Atrium lifts only, which gives access to the lower level seating area of Bar Eleven and Kora La.
  • From the Atrium lifts, step-free access to the restaurant is via the platform lift located at the rear of Kora La and Sushi Bar.
  • For opening times, please refer to the daily Cruise News or the information touchscreens situated throughout the ship.
  • The standalone accessible toilet(s) is/are located in the Purple Staircase area, at the forward of the ship on Decks 5 and 9.
  • For information about all toilet facilities please click here (opens new tab).
  • For information about the deck itself please click here (opens new tab).
  • For information about the ship itself please click here (opens new tab).

Lift(s) (Atrium - Midship)

  • The lift(s) is/are located in the Atrium, midship on Deck 4.
  • There are 2 lifts in this location.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The decks which are accessible by this lift are Decks 4 to 11.
  • Clear signs indicating the facilities on each deck are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift on some decks.
  • Lift doors contrast visually with lift lobby walls on all decks.
  • The external controls for the lift are within 90cm - 110cm from the floor on all decks.
  • The colour contrast between the external lift controls and the control plate is poor on all decks.
  • The colour contrast between the external lift control plate and the wall is fair on all decks.
  • The clear door width is 108cm (3ft 7in).
  • The dimensions of the lift are 130cm x 207cm (4ft 3in x 6ft 9in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • External lift controls range between 103cm and 128cm.
  • There is not a hearing loop system.
  • The lift does have braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Entrance (Main Entrance - Starboard Side (from Bar Eleven))

  • Access View
    • This information is for the entrance located ahead and to the left as you exit the Atrium lifts, on Deck 11.
    • There is stepped access at this entrance.
    • The entrance area/door is clearly signed.
    • There are no doors at this entrance.
    • The width of the opening is 216cm.
    • There is a member of staff available for assistance at this entrance.
  • Step(s) View
    • The step(s) is/are located beyond the entrance, leading up to the restaurant seating area.
    • There is/are 6 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the left going up.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.

Desk (Welcome Desk)

  • Desk View
    • The desk is located to the left as you enter the main entrance.
    • There is step-free access to the desk.
    • There is a clear unobstructed route to the desk.
    • There are windows, TVs, glazed screens or mirrors behind the desk which could adversely affect the ability of someone to lip read.
    • The desk is not placed in front of a background which is patterned.
    • The lighting levels at the desk are moderate to good.
    • The height of the desk is 122cm.
    • There is not a lowered section of the desk.
    • There is not a hearing assistance system at the desk.
    • Background music is played in this area.
    • The flooring in this area consists of tiles.
    • There is flooring with a shiny finish which could cause issues with glare or be perceived as slippery.

Entrance (Accessible Entrance - Port Side (from Kora La/Sushi Bar))

  • Access View
    • This information is for the entrance located to the rear of Kora La and Sushi Bar, on the port side of the ship.
    • There is step-free access at this entrance, via lift.
    • The entrance area/door is not clearly signed.
    • There are no doors at this entrance.
    • The width of the opening is 106cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located at the rear of Kora La and Sushi Bar, leading up to the restaurant seating area.
    • There is/are 6 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.
  • Lift View
    • There is a lift to access this entrance.
    • The lift does bypass the step(s).

Lift(s) (Accessible Entrance - Port Side (from Kora La/Sushi Bar))

  • The lift(s) is/are located at the rear of Kora La and Sushi Bar, leading up to the restaurant seating area.
  • The lift is a platform lift.
  • A member of staff needs to be notified for use of the lift.
  • The dimensions of the lift are 80cm x 125cm.
  • The lighting levels in the lift are good.

Eating / Drinking

  • Service and Menus View
    • There is full table service.
    • Menu types include; handheld menus and large print menus (by prior request only).
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is seafood and steak.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available on request.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system .
    • This restaurant has a cover charge.
    • Cabin room numbers are taken or cabin cards are scanned for additional cover charges.
    • Reservations must be made in advance.
  • Seating Area View
    • There is step-free access throughout.
    • There is not ample room for a wheelchair user to manoeuvre.
    • There are some tables which are accessible to wheelchair users.
    • In this area there are tables, bench seats and a mixture of chairs with and without armrests available.
    • The height between the floor and the underside of the lowest dining table is 73cm.
    • The distance between the floor and the underside of the highest dining table is 77cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • The flooring in this area consists of carpet.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are varied.
    • Lighting levels may be lower in the evening.